Rated 5 out of 5 by JLG81 Very Professional Staff
As with every stay here the staff is friendly and very professional!!
July 1, 2013
Rated 5 out of 5 by CMM5 LOVED THIS HOTEL
Loved this hotel- will make sure to look for Element hotels in the cities where I travel.
June 6, 2013
Rated 4 out of 5 by MW1125 Nice surprise
I really liked the concept of this hotel. Environmentally friendly, comfortable, zen environment.
May 9, 2013
Rated 5 out of 5 by Kenny Good Location / Amenities
Great hotel; close to food, fuel, hwys and airport.
Extremely comfortable; had the suite. Great Amenities.
March 4, 2013
Rated 5 out of 5 by Highlander Great Features
May 24, 2013
Rated 5 out of 5 by JCI161 Enjoyable Stay
Stayed for 1 week. Great experience and would recommend it to friends/family.
June 9, 2013
Rated 5 out of 5 by beatriceboston Great Hotel when using DFW
The hotel was clean, modern and large. Located conveniently near DFW. Rates are very reasonable.
April 20, 2013
Rated 5 out of 5 by TravelSon The Best Staff EVER
I cannot say enough nice things about the staff at the element DFW. Everyone is so friendly and helpful.
November 13, 2012
Rated 5 out of 5 by Michele I love this hotel!
The staff was friendly and helpful. The hotel was extra clean. The breakfast was warm and inviting
March 29, 2013
Rated 5 out of 5 by Peter1700 Loacation near the DFW airport
the staff was most helpful and accommodating in providing transportation to and from the DFW airport.
September 5, 2012
Rated 4 out of 5 by gail5266 Ice Machine
I only complaint is lack of available ice. Had to go to the front desk and get ice.
May 5, 2013
Rated 3 out of 5 by middleyears sunday layover
We stayed here on very long and restful layover on a sunday. This is a moderate, residence-type hotel which is part of the westin group. I would stay here again if I were in the area but with one word of caution: If you intend to eat breakfast here, you need to come well before the stated end of the breakfast serving time because if they run out of something, they will not replenish, as advised by the server. My husband came down at 9:45, fifteen minutes before the end of serving time, and the eggs were already gone. When I joined him right at ten, of course there was still not a chicken embryo to be found. Other than this, the actual quality of the food was a couple of notches above average. Also, the beds were great, there was a decent sized flat screen tv, and a full sized fridge and micro in the room. There is 24 hour coffee and tea in the lobby, free computer and printer use as well, and I see a nice BBQ by the pool. Both the van driver and front desk staff were friendly and welcoming. This place is green, friendly, efficient, and with a nice breakfast buffet, once you figure out what the real serving time is. If I could have had the stated breakfast, I would have rated this hotel with four stars.
November 18, 2012
Rated 4 out of 5 by sk18 Hotel is normally great, but this time, the room was not too clean
Hotel is normally great, but this time, the room was not too clean
April 27, 2013
Rated 5 out of 5 by Blackgurl75 The hotel is very nice.
I like this hotel. I will refer my family and friends to visit this hotel.
February 27, 2013
Rated 5 out of 5 by JAP1 Great Ambiance and excellent location
First time that I stayed at an Element Hotel and exceeded my expectations
February 18, 2013
Rated 5 out of 5 by byrdnest WOW
Definatly exceeded my exopectations ... the shower is amazing! STAY HERE!
January 8, 2013
Rated 5 out of 5 by Diane36 A refreshing and relaxing.
Not the normal hotel. A great place to retreat a the end of the day.
September 5, 2012
Rated 5 out of 5 by Abarbera511 Professional Staff
The staff was outstanding....would stay whenever in Dalls
March 18, 2013
Rated 5 out of 5 by dalki23 Conveniently located
I've stayed here 3 times now & I'll definitely be going back.
December 29, 2012
Rated 4 out of 5 by Paul Window sun shade
The window sun/lite shade was broken. Great place over-all.
February 11, 2013
Rated 5 out of 5 by iamflip4 very convienent to dfw airport
it was very quick and easy to get in and out of airport
February 23, 2013
Rated 4 out of 5 by Betari77 I like it too much
I love the rooms and all the amenities inside the hotel
January 25, 2013
Rated 5 out of 5 by Vic75 This Hotel is excellent
Excellent Hotel. Very comfortable and quiet.
January 29, 2013
Rated 5 out of 5 by iamflip4 Staff
They "wow"d me the whole time I was there.
February 23, 2013
Rated 5 out of 5 by BusinessMeetingTraveler Great stay!
Very personable staff! Great service
March 8, 2013
Rated 4 out of 5 by Deb1 Met expectations
Desk folks were outstanding.
April 2, 2013
Rated 1 out of 5 by TX469903 Worst experience EVER!!!!!
This was NOT the way you'd ever imagine starting the weekend reuniting with family/friends after not seeing each other for quite some time. Management was very RUDE!!! Told us we were an inconvenience to the staff and hotel. We drove over 400mi. to get there was supposed to have strawberries and champagne in room, but had to go and get it ourselves. Had to change rooms 3 times!!! because the 1st room iron was broken, the shower door wouldn't close and the shower leaked water. There was also blood stains inside the shower on the floor. When we arrived I was asked for my credit card and because it had my husband's name on it they refused to accept it, but swiped it ANYWAY (which I later found that I was charged the price of the room after all we went through) then asked for another card since my husband wasn't present, so we used another guest's card in my party and she was charged the full amount of the room as well. Got to the room and when I called to speak to the Manager was told the other card was declined- which was a LIE. So we had to go back down stairs and at that point asked to speak to another manager. When the manager arrived she was rude- she was the one who stated we were an inconvenience- she was laughing at us and just totally nonchalant about they way the staff including herself was treating us. There were no bellman or luggage carts so we had to haul all our luggage ourselves ALL 3 TIMES we moved rooms because of cleanliness and size. Room was VERY far from elevator considering all the things we had no help with carrying. Hotel manager made excuses for them swiping a card BEFORE verifying the identity of the user and card matched- a little backwards right??! We had reservations for an activity elsewhere, but had to cancel because of the UNNECESSARILY difficult, and extremely TIME consuming CHECK-IN process.
October 18, 2012
Rated 4 out of 5 by traveller57texas My airport overnight at Element DFW
I booked this hotel mainly because it was inexpensive, as I was only spending the night before a long-haul flight. Really pleasantly surprised. Very tasteful and modern, clean, a small but usable pool, large rooms with a couch/sitting area and a KITCHEN! With all plates, utensils etc, and elegantly designed. Great selection of channels on the TV, including MY favorite: "BBC America", usually hard to find. A full breakfast in the morning, (though I think it should go to 10:30, instead of 10:00), and though the hotel has no restaurant or bar, it has a little shop that sells frozen foods and sundries, including alcohol. You won't get a gourmet dinner here, or room-service, nor a bathrobe and slippers, but aside from these, it is a terrific, little hotel. The staff were as friendly and helpful as could be, and the bed was honestly the most comfortable I have EVER slept in. Not exaggerating.The pillows and linens too - so soft and fluffy, and no weird detergent, room freshener, fabric softener or other smells. Just clean. I didn't want to leave. I honestly had the thought of canceling my trip and just going back to sleep. On top of this, there are little lights hidden in the ceiling/top of the wall, that you don't even notice, 'til you turn off the lights. They create an incredibly peaceful, lovely and serene atmosphere, absolutely PERFECT for sleeping. Divine. The shower is also nice, with a rain-water option or hand-held nozzle. I only have a few gripes. One, the tiny white wine I bought at their little store, tasted like moonshine with yellow coloring. (Just get better wine). The windows don't open 9but then most airport hotel windows don't open, and more and more NON-airport hotel windows don't open. Just saying though. And my worst peeve, is those horrible, "energy saving" light bulbs, that give you headaches, give off weird, horrible, uninviting light, and have been proven to not only be unhealthy, but actually BAD for the environment, as they are very difficult and time consuming, to dispose of properly, if at all. Finally, the van service picked me up quickly and will also take guests to locations within 5 miles of the hotel. Both of the drivers I had were also very friendly. Staff should be told, however, to specify E8, not just E, lower level, when directing guests where to wait. i wandered a lot, with heavy bags, had to call several times, and the driver was also looking for ME. But all in all, I give this hotel a solid 4. It's only not a five because it's not a five star hotel. Very good. Oh, I also hated the dishwater coffee, both at breakfast, and in the rooms, but maybe that's what most people like?
July 28, 2013