Rated 5 out of 5 by TomP58 Awesome Hotel
This hotel has excellent benefits. Great facility with good food; the FREE breakfast and evening reception are fantastic compared to other hotels. It's real food, not cheese cubes and veggies. Very nice looking fitness room though I didn't get a chance to use it.
Friendly staff also. Well worth the money.
November 15, 2014
Rated 5 out of 5 by sportsmom99 Fantastic service and comfortable rooms
We've stayed at this hotel many times this year, for sports team-related travel. Each time, the front desk staff have made us feel welcome, and are eager to let us know what services are available for us. The rooms are modern, and always very clean, and the beds are sooo comfortable. On more than one occasion, we've left items behind when checking out. With one brief phone call to the hotel, the front desk staff personally went to our room, found the item, and held it at the front desk for us to pick up. We've tried other local hotels in the past, but find ourselves returning to the Element again and again.
November 3, 2014
Rated 5 out of 5 by Halla25 Will definitely stay there everytime we're in town
This hotel has very nice staff and amazing features! We were sad when we learned they had a heated pool because we forgot to bring swimsuits.
November 10, 2014
Rated 5 out of 5 by smr232 Outstanding Hotel, Service and Value
Lovely hotel, friendly staff and unbelievable value!
-free shuttle service to local destinations
-free beer / wine / dinner (fruit, cheese, burgers, hot dogs, beans, potato salad the night I stayed)
-kitchen stocked with plates, glasses, wine opener, dishwasher, refrigerator - everything you need to get comfortable and stay a while
I don't know why anyone would pay more to stay at a "full-service" hotel.
I'll be back next time I'm in Dallas!
May 8, 2012
Rated 4 out of 5 by markebby Comfortable but shower is terrible
This is a good example of the ridiculous concept of "green". Green is the color of my money I spend for comfort. The room in general is really great. Internet speeds are way better than average for a hotel. The shower is pathetic. No water pressure to speak of, and the "rain" shower head is nearly useless. I couldn't even rinse the soap out of my hair.
October 6, 2014
Rated 5 out of 5 by MilanoNV Wedding & Stay
My nephew got married at this hotel and I stayed here for 3 nights prior & after the wedding. The staff did a wonderful job at getting the room ready for the wedding and worked with the wedding party very well to ensure a special day for my nephew and his bride! The room I stayed in was absolutely wonderful! Large room with a full-size refridgerator, countertop stove, flat panel TV, sectional couch seating area, and a very comfortable bed. The bathroom was a work of art! Breakfast was good, but not spectacular. The staff was very friendly and helpful. Salt water pool!
June 14, 2012
Rated 5 out of 5 by KTWall Distressed Traveler
I was recently stranded in DFW with no where to go.
I called the Element
The reservationist Sonja was very helpful and found me a room and at a rate I could afford.
The front desk sent me their Hotel shuttle in the middle of the day and I was getting my room with in 45 min of my first call from the airport.
The front desk knew I was coming and Juani was right on top of things and got me the room I needed and explained all the amenities.
Next morning Juani greeted me and directed me to breakfast. She handle my luggage and arrange for shuttle back to airport.
I travel to Dallas monthly and do not see this level of service at the bigger named Hotels.The service amenities and price at the Element exceeded my expectations
Ill be back--I just hope they have a room for me after you all read this and book your rooms here.
October 12, 2014
Rated 4 out of 5 by Matt747 Great value with a few minor issues
This hotel offers great amenities for the price. Our only real issue was with the television service (our travel being sports-related and occurring on a big sports weekend). Television reception was spotty and went out frequently, even when it was not raining outside. A call to the front desk resulted in the courtesy shuttle driver (?) being sent to the room to basically jiggle the wires and make sure everything was connected, yet the problem remained. We then went to the lobby to demonstrate the same issue on the set there. The hotel's satellite probably needs adjusting. Obviously not the end of the world, but something to keep in mind. There was also a bit of confusion at the front desk as to the price of pantry items (despite the available pricing sheet we were told that all beer sold from the pantry was priced at $3.00; however, the final bill reflects that the higher listed prices were in fact correct).
October 13, 2014