Element Dallas Fort Worth Airport North

  • 3550 Highway 635
  • Irving,
  • Texas
  • 75063
  • United States
  • Map
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Rated 4.5 out of 5 by 279 reviewers.
Rated 5 out of 5 by Nice Stay Short stay but nice room/bed and shuttle service was excellent. December 26, 2014
Rated 4 out of 5 by good rates for Hotel in good airport location This EElements Hotel provides everything one needs. Location is convenient near airport and rooms are spacious December 25, 2014
Rated 5 out of 5 by Outstanding Hotel, Service and Value Lovely hotel, friendly staff and unbelievable value! -free parking -free shuttle service to local destinations -free breakfast -free beer / wine / dinner (fruit, cheese, burgers, hot dogs, beans, potato salad the night I stayed) -free wi-fi -free showtime -kitchen stocked with plates, glasses, wine opener, dishwasher, refrigerator - everything you need to get comfortable and stay a while -modern decor I don't know why anyone would pay more to stay at a "full-service" hotel. I'll be back next time I'm in Dallas! May 8, 2012
Rated 5 out of 5 by Great Staff I used to stay in Sheraton and first time I stayed in this Element Hotel. I found great staff response and they are very helpful for any small query. Shuttle facility is also great!! Overall I found this is excellent hotel on low price. December 21, 2014
Rated 5 out of 5 by Wedding & Stay My nephew got married at this hotel and I stayed here for 3 nights prior & after the wedding. The staff did a wonderful job at getting the room ready for the wedding and worked with the wedding party very well to ensure a special day for my nephew and his bride! The room I stayed in was absolutely wonderful! Large room with a full-size refridgerator, countertop stove, flat panel TV, sectional couch seating area, and a very comfortable bed. The bathroom was a work of art! Breakfast was good, but not spectacular. The staff was very friendly and helpful. Salt water pool! June 14, 2012
Rated 5 out of 5 by Excellent all around Very convenient to DFW with shuttle service. Room was spacious, bed comfortable and hot breakfast. Excellent hotel for a quick overnight or long-term stay. Good value for the price. December 18, 2014
Rated 5 out of 5 by little luxuries count As a woman traveling alone, security and creature comforts are always at the top of my list. Felt safe. VERY comfortable room; everything sparkling clean and well maintained. Nice influences in small ways - roman blinds, rainfall shower, super beautiful bed. I strongly suggest that the "store" from which we can purchase food, beverages, etc., to be used in our rooms be of a MUCH higher quality and selection! I saw carbohydrates, sugar, and preservatives. Please upgrade that. Also, with all the lovely room amenities, a REAL coffee maker would be nice. I appreciated the real cups, dishes, silverware, and recycling options in the room. I did not eat the breakfast offered (lots of people did!) as I was on the run every morning. Overall, I would stay here again. May 14, 2012
Rated 5 out of 5 by Eco Friendly and Well Maintained I stayed at this hotel because it was part of the SPG hotels and I was curious to see what an Element hotel would be like compared to the other SPG properties. I was in town for a convention at the Irving Convention Center and was only in town one night so I figured I would try it out even though it’s a SPG Category 2 hotel. As I parked the car and noticed the outside of the hotel it was clean, well maintained and looked very inviting. We were off to a good start. As I attempted to check in (1:30pm) the front desk staff took my ID and credit card and told me that rooms were not ready and that I should come back later. I asked if I could check my luggage and he taped a note to it (no claim checks) and said it would be stored in the back. I asked if my Platinum number was on file to which he replied – Yeah, it’s there. That snapped me back to reality that I was not at an upscale SPG property. He didn’t even have a name tag on but was dressed similar to other hotel staff. He had no clue about the SPG rewards program – amenity, late check out, etc… I left the hotel to grab lunch and returned close to 3pm and the room wasn’t ready but the (different) front desk person called housekeeping and in a few minutes was able to check me into my room. I had an executive room and it was well maintained also. Sometimes eco-friendly hotels can start looking worn immediately because they aren’t maintained. So far everything looked clean and fresh. The eco-friendly table was starting to show some dings but nothing major. I have a feeling this furniture will need replacing quickly and as long as they do that this will continue to be a comfortable hotel. I couldn't get the temperature to go below 72 degrees which I felt was a "eco friendly" feature of the hotel. Just FYI for those who like it very cold in their rooms. A few hours after check-in I received a call from the manager on duty to check and see how my stay was going. I discussed my check in experience and she listened and apologized that I didn’t have a great experience. She explained that the hotel was sold out the previous night so that is why it took a little longer to get all rooms ready for that day which was also a sell out and that the staff should have been friendlier and offered an explanation. As far as the SPG rewards program she offered to comp the water I bought in the hotel market and offered me some bonus points as a gesture of goodwill. Even though I had a not-so-great check-in experience, I am still giving this hotel 5 stars (compared to other similar eco-friendly hotels) because it’s well maintained and the manager genuinely wanted to address any concerns with her staff. When I went down to the lobby that evening and the next morning there were 3 staff people cleaning floors, dusting and cleaning all the fixtures in the large lobby. That impressed me. This hotel would be perfect for families or even businessmen on a tight corporate budget. June 28, 2012
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