Rated 5 out of 5 by coffee58 Caring staff. Very clean and welcoming.
Entire staff is excellent. I recently was injured house hunting and they did everything possible to help. Then when they found out it was my birthday Maribeth called to say Raymond was at our door. There was a plate of fruit, cheese and crackers and wine. They had gone the extra mile to make me feel better.
June 4, 2014
Rated 5 out of 5 by avsisyphus everything you need for a long stay
Hotel was recommended by a local business owner. I stayed for 3 days and was very pleased. The rooms are quiet and extremely comfortable. The kitchen would have been even more useful for a longer stay. The staff was friendly and very helpful. I did not make the evening receptions but the breakfast was a major plus.
July 12, 2012
Rated 4 out of 5 by jmm18 Hotel has great features
Like the room sizes and layout. Clean and new rooms/bathrooms. Breakfast was basic but good. No evening reception in weekends.
Did not get an upgrade for Gold preferred at check-in. Was informed they could accomodate on the 2nd night but they never reached out.
All in all a good stay and great value for money!
May 14, 2013
Rated 5 out of 5 by DeeGo14 Had Another Wonderful Stay
I am checking out after a two week non-consecutive stay at the hotel, and I'm saddened to finally have to leave. However, it would be my first choice of a stay again and I would definitely hold a meeting or a special function with the quality of the facilities and the professionalism and warmth of the staff.
March 8, 2014
Rated 5 out of 5 by DFW2014 Overall Good
Being a SPG Gold member I didn't like the fact that I had to Pre-Pay for the Room... Room was nice, Bed was soft, Bathroom Clean. TV, Couldn't find a Channel Guide. Asked the Front Desk three times do you have a TV guide for the Channels. The Third time someone finally said Channel 77..
I would stay again
April 13, 2014
Rated 5 out of 5 by AMImiami A new standard
I stay at many hotels around the country and must say the Element DFW surpasses most. From the design and flow of the common areas to the amenities, smart design, and unexpected comforts. This is a truly exceptional concept. I just wish there was one in every major destination! Keep up the impressive work.
May 13, 2013
Rated 5 out of 5 by Reggie This hotel has a very clean feel
This hotel hotel has a very clean feel to it because maintenance staff was constantaly cleaning. The desk clerks were very helpful regardless of the question. If the didn't know they tried to find the answer. The beds were very confrontable. i wanted to take the pillows home. I recommend this hotel highly
April 2, 2013
Rated 5 out of 5 by LVSquared On my list of favorites
If you are looking for a hotel which excels at everything, you have found it! Rooms are spotless, beds are so comfortable, bathrooms are spacious and the living areas are nice. Plenty of food for breakfast and a large gym area rounds out the experience. Definitely staying at Element Hotels from now on.
February 12, 2014
Rated 5 out of 5 by Mark54 Different is good
Unlike any hotel I've ever been to. I paid $71/night and had a full fridge, full cooking and dishwasher. The shower is excellent, the bed comfortable. Many places to sit for comfort or work in the room. Interesting lobby layout is very comfortable with lots of options for sitting or eating breakfast.
May 30, 2013
Rated 3 out of 5 by LaurieC Trip to Dallas
I was a little disgusted that the bathroom was not entirely clean....it smelled of urine and the toilet seat was dirty. Also, the walls needed to be wiped down as well. This looks like a fairly new facility and the cleaning staff should take every measure to preserve the newest as long as possible.
May 23, 2013
Rated 5 out of 5 by cavs50 First Visit
Pleasantly surprised at this hotel since it was an 'airport' hotel. Very modern and clean. Rooms were excellent with full kitchen and all the amenities #Pots, pans. utensils#. A good value for the price. Also having free breakfast and dinner was nice surprise. Also liked it was a 'green' hotel.
November 9, 2012
Rated 3 out of 5 by Traveler1 General Maintenance Needed...
I was disappointed during this stay due to my inability to turn off the ice-maker in the freezer and it dropping ice all night long. In addition, the bathroom sink stopper would not work so I was unable to fill the sink with water. Simple...yet annoying maintenance...that needs to be addressed.
January 24, 2013
Rated 5 out of 5 by Dino777 Good Stuff Bad Directions
Please fix contradictory addresses I was lost several times! Worth it once I arrived truly a High class for the money kinda place! Impressed with Staff and service comfy room late check out what is not to like! Food was good! Close to Freeway a nice place to stay. Will try to stay again.
April 1, 2014
Rated 4 out of 5 by kb60 Comfertable beds, nice rooms
I loved the shower, the room was spacious and had a airy feeling. Staff was pleasant and helpful. Great place for allergy sufferers and sensitive skin. All cotton towels and bedding. Wood floors, very little carpet. Pool was too warm, expected outside in Dallas, with lots of leaves etc.
August 13, 2013
Rated 3 out of 5 by dianept A little disappointed this time.
I have stayed at the Element many times. This time, it fell short in cleanliness, which is the most important aspect of a hotel stay to me. I asked to have more towels, but none were brought up. Perhaps they were short staffed because of the holidays, but I was disappointed this time.
December 28, 2012
Rated 5 out of 5 by Pollygirl07 Excellent clean and fresh
After 1 week on the road it was a pleasure
to have a clean comfortable hotel.
Duchess and the staff were excellent. Best we had all week.
Topping everything with a free shuttle and the
best free breakfast.
Flying out of DFW? Make this your hotel choice.
Microwave and refrigerator too!
August 26, 2013
Rated 5 out of 5 by Cory56 Cleaning Staff
Cleaning staff started knocking on the door at 0900 and proceeded to send 5 different people to my room when my wife was still getting ready before 11:00am.
Stayed at this hotel a lot and have never had problems except for this stay. I was promised 3000 points by the Manager.
October 15, 2013
Rated 5 out of 5 by Kristy7 Spacious Rooms with many features! Love the Bathroom!
The staff was very pleasant and helpful! The rooms were clean, the hallway smelled clean and sanitized. Very spacious rooms with lots of extras. I have a child with food allergies and having a mini kitchen was extremely nice! The bathroom was amazing! I will stay here again!
August 13, 2013
Rated 5 out of 5 by The3gitumbis Best hotel experience
My family and i stayed there for four nights and we loved it. Very clean and the staff was exceptional. The price was good for such a nice hotel. I would definitely stay there again. Great effort to be environment friendly. Truly amazingly unique Hotel.
July 2, 2014
Rated 2 out of 5 by FlyingAngler Bad Trip
First I waited well over 45 mins for pickup at the airport, Then I wanted to go somewhere by shuttle and they said $20 was a " Good Deal " I took a Cab back and it was only $12. In the room the vent for the oven made noise all night long, The hotel is Clean and nice.
January 6, 2014
Rated 5 out of 5 by es0035 Hotel is all around great!
They not only have a great free breakfast, but they also had a complimentary happy hour and a nice open area in the lobby to sit and watch tv or visit with other hotel patrons. The fitness center and pool area was top notch and so were all the features in the room.
February 18, 2013
Rated 5 out of 5 by Sableann Superb Extended Stay Hotel + Green Features
By far the best extended stay hotel I have stayed in over 20 years of travel. One of the top five hotels I have stayed in as well. It helps that it is new. But the room, amenities and features are execellent and make for a comfortable, enjoyable and safe stay.
October 12, 2012
Rated 5 out of 5 by BHL2DOG What more could you want?
If you're looking for a great place to stay close to DFW airport, this is it! Clean modern decor, spacious rooms, free WiFi and a breakfast buffet to cster to vsrious tastes combined with helpful friendly staff, and all at a great value rate. Tick, tick!
May 27, 2013
Rated 5 out of 5 by Ridiva Wonderful Place to Stay
I have stayed at a Westin Hotel before but staying at Element by Westin in Texas was absolutely wonderful given the fact that my stay was last minute and due to the bereavement of my brother. The room at the Elements by Westin exceeded my expectations.
June 28, 2012
Rated 5 out of 5 by Karen10 This hotel had a good staff
Was great staff and hotel. There was not a hair dryer in room but they brought me up one. I also would have like for them to have a scale for me to weigh my suitcase but someon had taken the one out of workout room. People very nice and helpful
February 13, 2013
Rated 5 out of 5 by Doug1969 Awesome Hotel!
The entire staff, especially your front desk agents and your airport shuttle drivers, were extremely nice and professional. This hotel has a great value for business travelers and weekend vacationers also! Loved it and I will be back for sure!
September 30, 2013
Rated 5 out of 5 by Brendyz Better than home
I really enjoyed my stay at the Element. I really love how it smells, it made me smile every time I walked to my room. I loved my room and shower, amazing happy hour and breakfast and I loved the exercise room...I would definitely come back
November 5, 2012
Rated 5 out of 5 by Liza36 Close to all my needs
It is located close to my Irving office, airport, restaurants, and some shopping. Great staff, wonderful breakfast and evening snaks and drinks. The room is large enough to get work done, the entire facility always smells clean and fresh!
September 21, 2013
Rated 5 out of 5 by liberty Eco friendly and luxurious
Rooms were clean, Nice breakfast area in the open.
We had difficulty in finding the hotel, it would not show up in mapquest or I phone maps. Call the hotel they will give a different address. I hope the hotel fixes this issue soon.
September 26, 2012
Rated 4 out of 5 by drtigers Good hotel fo dollar
The only area I can complain about is that the hot breakfasts did not have enough choice that did not contain pork products also not enough cut up fruit.
August 20, 2014