Rated 5 out of 5 by Thys55 Perfect Stay
Have stayed several times. Each time I still love the place, people, and facility.
October 16, 2014
Rated 5 out of 5 by KTWall Distressed Traveler
I was recently stranded in DFW with no where to go.
I called the Element
The reservationist Sonja was very helpful and found me a room and at a rate I could afford.
The front desk sent me their Hotel shuttle in the middle of the day and I was getting my room with in 45 min of my first call from the airport.
The front desk knew I was coming and Juani was right on top of things and got me the room I needed and explained all the amenities.
Next morning Juani greeted me and directed me to breakfast. She handle my luggage and arrange for shuttle back to airport.
I travel to Dallas monthly and do not see this level of service at the bigger named Hotels.The service amenities and price at the Element exceeded my expectations
Ill be back--I just hope they have a room for me after you all read this and book your rooms here.
October 12, 2014
Rated 4 out of 5 by Matt747 Great value with a few minor issues
This hotel offers great amenities for the price. Our only real issue was with the television service (our travel being sports-related and occurring on a big sports weekend). Television reception was spotty and went out frequently, even when it was not raining outside. A call to the front desk resulted in the courtesy shuttle driver (?) being sent to the room to basically jiggle the wires and make sure everything was connected, yet the problem remained. We then went to the lobby to demonstrate the same issue on the set there. The hotel's satellite probably needs adjusting. Obviously not the end of the world, but something to keep in mind. There was also a bit of confusion at the front desk as to the price of pantry items (despite the available pricing sheet we were told that all beer sold from the pantry was priced at $3.00; however, the final bill reflects that the higher listed prices were in fact correct).
October 13, 2014
Rated 5 out of 5 by SC8120 Above Expectations
I was very pleased with my two day stay at this hotel:
1.The staff was quite friendly and responsive
2. The hotel has an excellent workout facility
3. There is an enjoyable ber/wine/food gathering sponsored by the staff each afternoon
4. The rooms are quite modern, comfortable, and soundproofed.
5. Great desk/work station
October 10, 2014
Rated 4 out of 5 by markebby Comfortable but shower is terrible
This is a good example of the ridiculous concept of "green". Green is the color of my money I spend for comfort. The room in general is really great. Internet speeds are way better than average for a hotel. The shower is pathetic. No water pressure to speak of, and the "rain" shower head is nearly useless. I couldn't even rinse the soap out of my hair.
October 6, 2014
Rated 5 out of 5 by travelersks Go beyond the call of duty
Because I was leaving at 4:30 a.m. desk clerk gave me a bag of breakfast items so I would have something to eat. Outstanding service
September 16, 2014
Rated 5 out of 5 by itstape Great Place for Business Travelers
I travel to Dallas frequently on business and typically stay 3-7 nights each time. My biggest concern in choosing a hotel is cleanliness and I have yet to be disappointed at the Element DFW.
The Internet connection is fast and reliable (a must have for business travelers), the staff is attentive and the facility is clean. There is no restaurant on site but they have light healthy meals in the morning and evening (breakfast and dinner) in the common area and there are too many restaurants in the area for me to list as other options.
I have gambled on other Hotels in Dallas before since they were closer to the location where I was working and I was disappointed. I have since made the decision to just stay at the Element from now on.
This hotel has been consistently excellent during the time frames that I have been visiting. My compliments to all of the staff and management and the housekeeping staff in particular.
September 24, 2014
Rated 5 out of 5 by 737823 Wonderful Property
I can't say enough great things about this property. I stayed here for one night and was very pleased by the overall facilities and staff (especially Llena at the front desk). I look forward to returning here in the future when I am in DFW area.
September 25, 2014