Rated 5 out of 5 by IANIANIAN Great place to stay in Vegas
Our first stay at an Element hotel. Very satisfied with the overall experience. Great location for people wanting to be far from the strip, with easy access to Red Rocks, plus groceries and restaurants in the Summerlin area.
Asked for a quiet room, and even though we were on the freeway side of the hotel, our 4th-floor room was nice and quiet--freeway was audible, but not intrusive. Quiet hotel in general; could hear noisy guests go by in the hallway sometimes, but almost zero noise between rooms.
I like that the shower has large dispensers of shower gel and shampoo/conditioner, rather than wasteful packaged soap/mini shampoos. Nice big rain-style shower head with separate hand sprayer, too. Free, no-password-needed, pretty fast wi-fi all over was very nice.
In-room kitchenette was perfect; full-size fridge/freezer had plenty of space, so we could supplement breakfasts and make our own lunches and occasional dinners. Only coffeemaker is the single-cup filter pod kind, so hard/impossible to make your own--a regular coffee maker or at least a filter cone would be a welcome addition, but otherwise, the kitchen was well equipped.
Food was great. Typical cereal and yogurt options available (as well as toast/bagels, some fruit), but the great part was scrambled eggs and breakfast sandwiches or burritos every day. They advertise smoothies, which are there, but they come in what looks like an oversize shot glass--I'm guessing about 3oz. Good enough, but be aware you're not getting a pint of pureed fruit. Coffee was passable but weak; wound up getting iced coffee concentrate from Whole Foods instead, and microwaving that in the morning.
Didn't use the gym, but it looked well appointed with cardio stuff, an assortment of selectorized weight machines, and a rack of dumbbells, plus a Swiss ball and Bosu ball. The pool seemed nice, and is "heated," but this means a comfortable temp when it's hot out; definitely too cold to use for our November visit. Not a big deal, just don't expect winter swimming.
Staff was all super nice, and the room was tidied up every day. Little hiccup on check-in with no bedding for the sofa bed, which was predictably lumpy and overly soft. Took about an hour to have bedding brought up, but eventually the manager saw to it personally; wouldn't have been as much of an issue but it was after 10pm at that point, and it just seemed like an inordinate wait. Kid wound up sleeping on the couch rather than the fold-out, but this was fine as it saved floor space--with the sofa bed unfolded, there is perilously little room to navigate the living/sleeping part of the room.
In any case, the overall experience was great, and we will definitely stay here for our next trip to Red Rocks. Recommended for anyone wanting to stay in Vegas, but not wanting to be IN Vegas!
November 29, 2014
Rated 5 out of 5 by Sandys awesome hotel and staff
My only complaint is that I wish there were more element hotels!!! The rooms are amazing. The studio king that I had was wonderful, a full fridge, a microwave, dishwasher, stove... the breakfast was wonderful!!!
But, the best part is the staff. Especially Grant, who went above and beyond to help out!!!
I could not recommend this hotel more highly!!
November 27, 2014
Rated 4 out of 5 by LovetheBigIsland Spacious rooms ... upscale breakfast
Don't misunderstand, this is not a gourmet breakfast. But, it is very good. We have been staying here for the past several years and the staff is diligent in keeping the food presentable, the entire area clean and tidy, with food that is just what it is supposed to be. We are very impressed with the presence of the manager and the staff that supports this function. I've spent at least 50 nights here and have always been impressed with this function. I don't know whether other Elements operate this well, but this one is a pleasure.
I've recommended this hotel to those traveling with children because the breakfast process is so easy and kid-friendly without alienating those who are traveling alone or without children.
November 23, 2014
Rated 5 out of 5 by LVtraveler1 Great as usual
As normal my stay was great. The staff is courteous and professional at all times. Rooms are comfortable and have all the right amenities .
November 21, 2014
Rated 5 out of 5 by TidoMango6 Great Hotel
I was very pleasantly surprised with the hotel. Really nice rooms, and the breakfast and common areas were great. Good nearby restaurants as well.
November 17, 2014
Rated 5 out of 5 by Cosmo2 Dog Friendly
Great room, Great staff, overall a Great place to stay. However my husband and I could not get a good night sleep because we could hear the people over us walking around all night it seam like they were never going to sleep. When I finally got to sleep my dog was pawing at me to get up and take him out, Oh well everthing else was great and I love that it's dog frindley.
November 12, 2014
Rated 5 out of 5 by shamu88 SPG Gold
I would expect that Golds would get the best of the best rooms.
November 11, 2014
Rated 5 out of 5 by DAT63 Fantastic Staff
For several years now, I have been staying here every November for a weekend event.
The hotel is a great property. Fresh, clean, modern and well-cared for.
However, I keep coming back because of the people. As soon as you walk through the doors, the front desk folks never fail to be welcoming, cheerful and extremely efficient. On the rare occasions when something needs attention, it gets taken care of immediately...and with a smile.
The people at the Element in Las Vegas make this, my "go to" place to stay.
November 11, 2014
Rated 2 out of 5 by BeyondWearyTraveler Pick you room wisely
I unfortunately got a room facing the freeway which even at 4:00 AM sounded like I was next to Indy 500! What a terrible situation to not have adequate soundproofing. All of the extra little amenities mean nothing if I cannot get a decent night's sleep. Will not recommend to others.
November 3, 2014
Rated 5 out of 5 by ThereseLohmann Graham,Graham,Graham
Graham is in his element in his position. He assisted me in navigating through check in, and even navigated me back to the hotel when I was lost. Kudos to your National team who put me in direct contact with Graham who talked me back to the hotel when I was disorientated. He is always engaging and makes guests feel weslcome. He is truly your gem on property.
October 28, 2014
Rated 5 out of 5 by ljeanne my go to when in Las Vegas
Things I love about this hotel: no casino!, ecologically oriented, super clean, responsive to room requests, fantastic breakfast, wonderful well stocked kitchen area in room (be sure to check whether you are booking a full kitchen which includes a cooktop or whether you are booking a partial kitchen with only a microwave), helpful staff, accessible fitness room, computer with internet for public use, and no resort fee. Quiet and away from the activity of the strip, which is a short drive away. Perfect!
October 27, 2014
Rated 5 out of 5 by Siseneg Model hotel
This is a review I wrote for tripadvisor:
We have stayed in many upscale hotels, and few compare to the Element in Summerlin, Las Vegas. The front desk clerks were outstanding and had great attitudes - any need we had was addressed by them immediately, either personally or by finding the right person to remedy a problem - faulty light switch, needing sleep sofa opened, fixing soap dispenser that we broke, for example. Even though these were not major issues, it becomes annoying when you have to wait for hours, as we have in other places. The hotel is clean, quiet, conveniently located. The beds and pillows were very comfortable, air conditioning worked well, there are water refill stations at the end of each hallway, so we didn't have to buy water. The breakfast that is included in the very reasonable rate was good and comprehensive - eggs, muffins, bagels, cereal, juices, coffees, pancakes, sausage, breakfast wraps, and yogurt. The gym is clean and has treadmills, ellipticals, weights, etc. and is always accessible by room key. Even though the pool was a little chilly, it was certainly usable. Wifi works flawlessly at no extra charge, a problem we've often encountered at the finest hotels.
We really enjoy staying there (we've been there twice) and feel very much at home when we do.
October 20, 2014
Rated 4 out of 5 by Melges241 Excellent Choice
Facility in great shape with constant cleaning taking place by their excellent and attentive staff. Breakfast was great and the coffee pot was always full.
October 20, 2014
Rated 5 out of 5 by TJT1529 Very comfortable
I found the hotel to be extremely comfortable, clean, with a very friendly staff! -- particularly Grant. He was most helpful and friendly. I wouldn't hesitate to stay at the Element again!
October 14, 2014
Rated 5 out of 5 by lg7128 Clean and sooooo comfortable!
Checked in today, and based on reviews asked for a top floor. Grant called housekeeping, and found that a room would be ready in 45 minutes, so he booked it, as we were willing to wait. There was a football game on that we were wanting to see, and he quickly found it on the lobby TV, and we settled in. The room was ready in about 25 minutes, and it is immaculate. Fridge, stove dishwasher and microwave, everything you need for a quick meal, and nicely stocked with good dishes and flatware. The beds are so comfortable, piled high with pillows, and the a/c today was a blast of chill that we needed after the hot sun. I cannot say enough about how clean the entire place is, and how we felt catered to.
October 11, 2014
Rated 5 out of 5 by STANLEYZ PLEASANT SURPRISE
THIS WAS MY FIRST TIME IN THE HOTEL. GREAT LOOKING. ROOMS WERE DECORATED VERY NICELY. LOVED THE BATHROOM, KITCHEN AREA. VERY NICELY DONE.
September 29, 2014
Rated 5 out of 5 by st11x Gem in Summerlin
We stayed for about a month at this hotel and it felt like home. The hotel is modern, clean, and well maintained. It has a little kitchen too in case you like to just cook a little something.
Unlike most hotel "pet-friendly" hotels, this one truly lives up to its name. Your pets do not have to go via a different entrance, be treated like an afterthought, and best of all, they don't charge you for it.
It's location is perfect, quiet and beautiful. There are parks and nice treelined sidewalks nearby.
Every one of the staff is helpful and friendly, that is one of the most important thing.
The TV channels were disappointing—the lack of HD channels rendered the nice flat screen TV pointless; only a handful of channels were in HD.
Also, they could do well with a little more variation in the breakfast.
Overall, great hotel and experience. We would definitely come back again when we are in Vegas.
Thank you Element for making us feel at home, Anthony Melchiorri will be proud of this hotel!
September 20, 2014
Rated 4 out of 5 by thanendaga Element
Staff at Front Daesk wree some of the best I have ever encountered and I stay at many hotels all over the country. They were Top notch. (every shift)
** Need some type of carpet runner in rooms, can here people on floor above walking around all night long.
** This Hotel need to install a massive sign on the top. no one...... including cabby's from the airport can find it.
The little tiny one does not cut it.
**This hotel needs a bar. There is all this lounge area and no one is hardly even using it. Just a small pub. even if it just has drinks and a TV. That would be great. This hotel is too far from everything to not have one.
September 19, 2014
Rated 4 out of 5 by Miike7124 Second time
second time stayed at the element. Last minute reservation, so accepted handicapped room. Surprised by the size of the room, and layout. It was not possible to view the TV from the bed. The TV was not a big need for us, for one night; but I could not imagine my disabled sister, in a wheelchair, enjoying the room. it would be difficult for her to maneuver her wheelchair between the desk and bed, and the TV location would be a disappointment. Loved the standard room we had the first time we stayed.
September 2, 2014
Rated 4 out of 5 by sndscott Best Value for Dollar Paid
If you don't care about being "on the strip" and don't like paying resort fees and like to stay in a wonderful, modern property with the most amazing beds - this hotel is for you. There is no walking through the casino, the location is wonderful, the breakfast was excellent, and the property is clean and beautiful. This is a wonderful place!
September 2, 2014
Rated 5 out of 5 by Elementfanatic Amazing
Amazing stay. Will Def. Stay again!
August 24, 2014
Rated 4 out of 5 by SDDayTripper Short but Good Stay
My first time at this hotel. Was only there for 1 night on a business trip. Good facility. Love the green initatives. Breakfast was nice, the sandwiches could use a bit more flavor otherwise the variety is nice. Free parking, wifi, breakfast & filtered water (no $4 to 5 dollar bottle water needed).
August 22, 2014
Rated 4 out of 5 by LgReads Multiple Chemical Sensitivities? This is the place for you.
I can't abide most hotels; Element's consistent less-irritating environmental policies can be counted on to not set my allergies off.
August 15, 2014
Rated 5 out of 5 by RFfff Nice overnite place
Clean, organized, good breakfast
August 13, 2014
Rated 5 out of 5 by RUBIXMOM SURPRISINGLY AMAZED!!!
I was not expecting such a great experience. Everyone was so helpful and courteous. It was so nice and convenient to have a full kitchen in the room. I would definitely stay there again and recommend to friends and family.
August 11, 2014
Rated 5 out of 5 by susiej104 This hotel was very comfortable and breakfast was included.
We were greeted by Grant when we arrived after a long drive from Colorado. We were hungry and tired. He was most helpful, courteous and gave us our room keys and a recommendation for a great Italian restaurant across the street where we could get a late night meal. Staff was consistently helpful. Breakfast each morning was more than enough including smoothies, eggs, sausage, egg sandwiches, pancakes, etc. Very welcome and good. Rooms were well appointed, the bed was quite comfortable and the hallways were quiet. I appreciated the "greenness" of the facility. We would definitely stay here again.
August 4, 2014
Rated 5 out of 5 by kngscott0819 Quite Impressive
I have never heard of The Element before and found it as I was shopping around for another hotel to stay. I must say I was quite impressed and very pleased with the location, the look and feel of the hotel, the staff and how friendly they were. This hotel is suitable for adults and children. A couple of my friends stopped by to see me while there and even mentioned they would love to just do a "stay-cation" at the hotel for a weekend because they were impressed with how nice it is. I would definitely recommend The Element to those who are looking for a quiet, modern, clean, kid friendly environment.
July 31, 2014
Rated 1 out of 5 by Bob86 Very dissatisfied with my stay
I have been a regular visitor to this hotel for nearly three years. However, the last few visits I have been increasingly dissatisfied. After this experience, I plan to stay elsewhere the next time I am in the Las Vegas area.
Among my concerns:
1. I was dissatisfied with my room. The first room had a defective mattress and the second had a defective air conditioner.
2. The room I ended up in had a door to the next room. Even through it was closed, so much noise came through that I had to sleep with earplugs.
3. On one elevator trip, another guest with a large dog got on the elevator. The dog was not under control and jumped on me. This is not the fault of the hotel, but the fact that I need to expect this to happen in this hotel adds to my concerns about staying here again.
4. Finally, when I went to check out, the front desk was unattended. The person in front of me waited for over a minute before walking off in disgust. I waited another minute and finally had to shout for help which brought someone out from the back.
None of these may seem significant, but during my stay I did NOT feel like a “Gold Preferred Member” and I left the building certain that I wanted to stay somewhere else on my next trip.
July 30, 2014
Rated 5 out of 5 by TJMintz Very happy with the Element in Vegas!
Any hotel that can look as nice as it does while allowing and encouraging dogs and teen-age male basketball players is a hit! We were very happy with the amenities and will stay there again!
July 28, 2014
Rated 1 out of 5 by travelK63 Poor SPG Recognition
When I checked in I identified myself and showed credit card and desk clerk confirmed who I was, he then informed me that he did not have a room for me and that they booked me a room at another hotel that was a competitor and a lower quaility hotel. The desk clerk said they were over booked and was sorry and had no rooms. I told him I was a Gold status and was not going to stay and the hotel they booked for me. He said nothing he can do as there is not a room for me. I told him I prepaid for the room and he said sorry no room. I told him to call the Westin hotel on the strip and get me a room there. He called and they had a room and was in the process of setting it up when he looked again and said OH! we do have a room room you, Ofter no apology and no upgrade or compension for the stress he put me through, just gave me the room. The room air condition was terrible as the fan air blows directly on to the bed and very uncomfortable having the air, wind blowing on you all night whenever the AC came on and was cold. Also the refrigrator did not work and I placed a plate of food and in the morning it was not cold so I had to throw away the food. The refrigrator made noise like it was working but did not get cold. The next morning when checking out, I explained to the desk clerk and he apologized but made no offer to correct what happen the night before. Only that he said the next time I book a reservation, to call him or the General Manager and they would upgrade me to a suite. Have no confident they will as he did not write it down or enter it into the computer and I did not speak to the General Manager, He most likely just said it to make me feel better.
July 28, 2014