Rated 5 out of 5 by PopInTexas Sweet, sweet staff, and good enough for the President
We were checked-in by Vassenia. She couldn't have been more welcoming & kind. Then she said, "We've got you in the Presidential Suite where the President has stayed." We laughed, sure that it was a sweet-natured joke and that she probably meant the President of Element. Then, as I looked over my wife's shoulder, I saw the framed article telling the story of the FIRST time the President of the United States stayed there! He's been there several times since!
October 24, 2016
Rated 3 out of 5 by Rob47 It was just okay
If you are looking for a simple hotel with few amenities and a plain decore in a quiete out of the way place then this is the hotel for you.
Overall the rooms were adequate but i found the fan to be extremely loud and only had one speed. The bathroom was nice and the room was fairly clean.
The breakfast was quite simple and really only a hot breakfast on weekends. The rest of the items are of a continental nature.
I booked this hotel on points. I Did not receive my Platinum amenity at check in and i did not get a folio emailed to me even though i requested thmis to be done.
Your platinum benefits do not go far at this hotel. I tried to use suite award certificates and these were denied. I was told i received an upgrade when i checkin but it was the same room as i have received a description of when i booked it.....nothing fancy at all. Couch was quite hard and uncomfortable. Lighting in room was dark and parking can be a nightmare if you are forced to park around back.
If you want to be close to the strip this hotel is not for you. At least a 15 min drive and longer with trafffic.
As i said in my opening comment. It was just okay. I would not return.
October 17, 2016
Rated 1 out of 5 by QuentinCAL Awful service
Unresponsive and inattentive staff.
Have requested a copy of my folio to be sent by email 3 times. No one answers the phone at the hotel and the VM doesn't work - impossible to get a response.
October 14, 2016
Rated 1 out of 5 by Jaycee1977 Unhappy Gold Member
The room was small, just a tiny chair located in the room along with a king bed. The TV was located in a position that made it impossibleble to watch from the chair in the room and even a strange angle from the bed. The keyless system that was advertised for this hotel doesn't work and either does the online check in that I requested but was never fulfillled.
I won't be returning to this hotel again. It wasn't worth the points that I used for my free night.
October 9, 2016
Rated 5 out of 5 by mrquaye perfect hotel
breakfast was on point. Rooms are very nice. Staff super professional
September 25, 2016
Rated 5 out of 5 by dfdub0txn Fine Hotel
Element LV Summerlin exceeded my expectations, from the staff to the amenities. The staff helped me with some nuances of my stay, not to mention they were extremely friendly- both the young lady at night, the gentlemen during the day, and the chef. The amenities were nice as the room was large and breakfast was fantastic, as this is in essence a hotel designed for extended stays. The location met my needs well too, as it was close to the golf courses in Summerlin but not too far from gambling on the LV Strip.
September 19, 2016
Rated 5 out of 5 by dama20081110 Great room
Very large room and great kitchen
August 23, 2016
Rated 5 out of 5 by jakecapt49 Great place to stay
We had a great stay here and the staff when out of their way to assist with our needs, Our home in Vegas was having some construction done to it and we need a place to stay with short notice. We are a family of 4 and a dalmatian, who is 13yo. They were great to us. Will stay there again.
August 16, 2016