Rated 1 out of 5 by Jordan1234 Elevator Blues
My girlfriend and I stayed at the Hotel Saturday night 12-7-2013 in room which is conveniently located right in from of the elevator. It's a nice feature when you get on the elevator which says going down. I guess it's a safety net just in case you don't know where your going. But it's extremely aggravating when the walls and door are paper thin and you hear it all night. We only slept 2 hours as a result and told the front desk at checkout the room was awful. The girl up front did apologize but didn't offer any compensation for the room. I am certain that any one else who stays in that room or any room by the elevator will not be happy with there stay.
December 9, 2013
Rated 4 out of 5 by Reb323 Almost perfect!
Front desk staff was excellent, even upgrading our room based on our SPG status. As a person with Celiac, I was impressed by the gluten-free options for sale in the snack shop, and confident that the breakfast would also have gluten-free options. I was wrong. The only 'safe' foods were sugar-free yogurt and some fruit that had seen better days. The yogurt wasn't an option for me because I react badly to artificial sweeteners. It would be improved if the oatmeal was gluten-free or an option other than sandwiches was offered.
November 5, 2012
Rated 3 out of 5 by Sallen Front desk staff needs could be better
Room was not ready at. 3:00 pm check in. Shipped a box of materials to the hotel for a meeting and was told by the front desk staff that the never arrived. Asked them to check for the pacage three times. The materials were located only after I confirmed the shipment tracking number and who had signed for them. No appology was ever offered. Front desk staff was defensive and confrontational. I was never recognized for being a gold spg member and assigigned to a room that was for guests with a disability. Not a pleasent stay!
May 27, 2012
Rated 4 out of 5 by SPGLoyalist One night, but will come back
I only stayed here one night, but was impressed - the decor, layout, amenities, comfort, etc. As a studio, it was fully stocked (microwave, dishwasher, dishes, pots/pans, seasonings)...everything a person would need. The bathroom was large and the shower spacious and comfortable. I really enjoyed the "modern minimalist" style, while still having everything I need. I travel there for work, so will definitely stay again. Also, the breakfast is definitely better than the usual continental offerings or cold eggs.
November 18, 2011
Rated 3 out of 5 by Laceyj97 Paper Thin Walls
I had high expectations for this hotel considering it is under Starwood. Unfortunately, my expectations were dashed. The walls were paper thin so we could hear TV's and full conversations of our neighbors; the cleaning crew knocked on our door at 8:00 am giving us a very unwanted wake up call; and the water in the shower was only lukewarm. The water from the bathroom sink NEVER warmed up. The room was cute and the concept is good but the hotel is showing wear and tear. We will not stay at Element again.
December 23, 2014
Rated 5 out of 5 by PM350 Awesome room
This was an awesome room. Way more that what you normally receive. Room was large and comfortable. Had some minor issues with thermostat but was resolved quickly. Everyone at the hotel was great especially the girls at the front desk. I forgot to get their names though. Breakfast was more than I expected and very filling. The location is great! Near the train, interstate and mountains. Ton of places to eat and shop near by. Will stay here again and they need more Element hotels fast.
March 5, 2012
Rated 5 out of 5 by Finnian Dan at the Front Desk
We have stayed at The Element at Park Meadow for a few years and our recent trip was very good and the staff ere extremely accommodating as my wife and I were traveling with our three month old daughter. We were upgraded to a larger room and a crib was waiting for us in our room. We were especially impressed with Dan at the front desk. He was extremely polite and helpful with our every need. Dan is a valuable asset the The element as well as the entire SPG family. Thank you.
February 2, 2014
Rated 1 out of 5 by OpsDr worst experience with SPG yet
This staff does NOT know how to run a hotel. Received extremely poor service during my stay. Room had damaged phone. They tried checking some one in to my room at about 9:30 at night. They tried to clean my room on the day of check out at 8:00 am. They would not let me check in even 1 minute early even though I have multi year gold and platinum status with SPG. Placed me in a room completely counter to my profile. Staff put an empty pony keg out for the reception.
May 10, 2013
Rated 5 out of 5 by whatever Element is the BEST Element of the SPG Family
My Wife and I truly enjoy staying at Element Hotels. We feel it is the best ELEMENT of the SPG Family of hotels. Element staff are helpful, friendly and down to earth when compared to some SPG Family properties that think they are up in the clouds. At Element, you can be more at home away from home. Try it, you will love it. Take my word, I spend over 100 nights/year in hotels worldwide.
January 5, 2014
Rated 4 out of 5 by Shelly987 Amazing
I have had the pleasure of staying at this hotel twice for business and will continue to choose this hotel if I come back. The staff is over the top AWESOME! Extremely friendly, knowledgable and helpful. The amenties are over the top! From the workout facility, to how clean the laundry room is to the rooms themselves. I would recommend this hotel to anyone staying in the area.
February 4, 2014
Rated 5 out of 5 by mpmsu2003 Love the Element
Can't ask for anything better. The Lone Tree Element Park Meadows is the perfect hotel for those who are an extended stay for work or vacation. The rooms have everything you want Blue Ray players, plenty of space, comfortable beds, your own fridge... Who could want anything more?
Best part is the friendly staff, free breakfast and the evening happy hour if you need to unwind.
February 1, 2012
Rated 5 out of 5 by dawgfan Very impressed
This hotel had an excellent, friendly staff, and wonderfully versatile rooms. They are mini-suites, with a full refrigerator and kitchen. The beds were comfortable, and there was a complimentary breakfast which was excellent as well. They had the equivalent of an egg mcmuffin available, already wrapped to "grab and go" among many other selections. These sandwiches had cheese on them, and my son doesn't like cheese. I asked if they'd make him one without cheese, which they proptly did. We had an excellent stay! This is probably the best hotel I've stayed in this price range, and I'd highly recommend it.
February 24, 2014
Rated 5 out of 5 by Mini49 Family Friendly
Great in and out room spaces for family, Kids are safe to go around, love to purchase in the convenient store, have breakfast in their pjs. Easy to check in and out. Great location as most of the chain stores are very close by. We stay every year for few nights in our way to the Rocky Mountains Ski Resorts. We jus love it!!!
January 7, 2014
Rated 5 out of 5 by Carlson31 Great Experience, Value
My wife and I stayed here on a Thursday night following a holiday party for my work. We had a great experience and would definitely stay again.
We liked the eco-friendlines off the hotel, the staff was warm and welcoming, overall it was great value for our money.
January 12, 2014
Rated 2 out of 5 by DonH58 Disappointed
We have been staying at the Element Park Meadows for years. We have noticed on our last few stays, that the hotel is starting to show signs of wear and lack of maintenance. On our check in this time, the first room we had was not cleaned, ie beds appeared to have been kind of made, but looked like someone had then sat on both. There was trash in trash cans, wash cloth tossed on counter, toilet paper in toilet. Just not what we were used to. I will say the girl at the front desk was awesome and very apologetic and did give points on my spg account. We were moved to another room, better but hair on floor in bathroom, one of the flush buttons on the toilet was missing, the sink in the bathroom would not drain, (I am a plumber, so I fixed that. The pop up had came apart). Furniture showing its age, The carpet in hallways is fraying and stained. We will probably begin to look for other options for our future stays, as we come down to this area quite often in the winter. As always, the staff is great, just believe it's time for a remodel/renovation.
December 2, 2013
Rated 5 out of 5 by CWJ5 Nice hotel, friendly staff
The Element is very modern and comfortable and the staff makes you feel right at home. With breakfast in the morning and a daily happy hour with snacks at night, it is a great place to stay if you are ever in Lone Tree!
May 15, 2014
Rated 5 out of 5 by TO923 Great Hotel
This hotel is fantastic. It has everything one might need, It's clean, comfortable and close in proximity to restaurants, shopping, movies etc with quick access to the freeway. The morning breakfast has a wide variety to either eat in or grab and go.
The staff is top notch. I've been staying here weekly for the last 6 weeks and will continue to do so for a couple of more months.
I travel frequently and rarely experience a staff that is this friendly, responsive and nice. The management has done a superb job hiring the right people and setting the tone to ensure a no hassle stay in every way.
I highly recommend this facility.
October 6, 2014
Rated 5 out of 5 by berbrychu Fantastic Staff & Hotel
The hotel and concept of Element is wonderful!!! More importantly the staff was fantastic and responsive to my needs. Thank you Element Denver Park Meadows!!!
May 27, 2014
Rated 5 out of 5 by DavidIowa New Years Eve
We found this hotel to be clean, bright, and extremely convenient to shopping. We have stayed here twice and will come back. The staff is very helpful and friendly.
January 2, 2014
Rated 5 out of 5 by Pat53 The Element Hotel
We had a very nice time at your Hotel. Great, helpful staff and lovely facilities. It all went much too fast! Thank you so much for everything. I will come back.
October 18, 2012
Rated 5 out of 5 by dennis3 great locationa and extremely comfortable
super convenient location near parkmeadows mall for shopping and lots of restaraunts. The staff was very accomodating and the breakfast was amazing.
April 17, 2014
Rated 5 out of 5 by Dick27 Another excellent experience here.
This stay at Element is the second visit here for us.
Both times have been very pleasant, with staff members attentive and courteous.
January 11, 2014
Rated 5 out of 5 by candice3 Excellent hotel
This hotel has a friendly, helpful staff. They have wonderful amenities. The rooms are very clean and equipped with everything you need.
April 3, 2014
Rated 5 out of 5 by DLew A Hotel that Cares!
The Element in Lone Tree, Colorado has always treated me as a special guest, and not as a quota.
This trip, Katilyn was able to accommodate me with a room that fit my 30 days stay. For the pass 3+ years, Katilyn has always ensure that my request are always fulfilled, during all my stays at this Element Hotel.
Scott the Hotel Manager, has proven to be a leader, because his Staff is totally professional in their everyday dealings with of all their guests. Scott leads by example!
This Hotel operates as a Team, I don't care if it is the Front Lobby Staff (Dan, Rebekah, Amanda or Matt) or the Maintenance Staff of Benny & Ali, even the Kitchen Staff for the Breakfast and Evening Refreshment, they out did themselves. I don't want to forget all the Staff that are responsible for the Housekeeping of the Entire Hotel, they are the foundation of the operation because they make sure that everything is clean and in their proper place, and they always fulfill every request of mine.
This Element Hotel is built on the standards of quality, in which is consistent and, everyone works hand in hand to acquire this goal!
I can't Thank You enough for the Outstanding Service that I received during this stay!
May 27, 2014
Rated 5 out of 5 by mixer Clean and comfortable
Clean modern room. Great customer service, would definitely stay here again!
March 31, 2014
Rated 5 out of 5 by face2facemtgs Healthy Choice
As a "Green" meeting planner and not having the opportunity to utilize Element property as yet, I was excited to have the opportunity to stay recently at this hotel in Denver. I had a king studio, full kitchen, "green" options, and I liked the utilitarian/minimalist design of the space. Had I needed an extended stay property (I was only there for 1 day) it would be the perfect option. The daily, complimentary breakfast was full of healthy choices, filling, and the coffee is great! Thank you Element staff for making my stay one I'll refer to friends, family and, importantly, clients (there's a board room sized meeting space)! I'll be back!
July 5, 2012
Rated 5 out of 5 by Jim47 Some Hotels Just Get It
I used to travel for business every week for years. Most places I stayed in just did not meet the mark. Either because they don't know true quality or they choose to compromise due to cost control (or a hotel would provide quality but the cost was prohibitive).
In my opinion Element has made a conscious choice to do both. Their minimalist, contemporary approach is both elegant in design while being utilitarian. I think they did it without spending a lot of money by finding well made, function appointments. Add in a well-run hotel and a wonderful breakfast it ends up being my choice of places to stay. I have the sense these guys GET IT!
August 3, 2012
Rated 5 out of 5 by Eaglecrz Rocky Mountain High
We came to Denver for a wedding and extended our visit with a week in Winter Park. We spent our last 2 nights at Denver Park Meadows Element to be centrally located to The USAFA, Garden of the Gods, Pike's Peak and The Denver Airport (all within 45 min. Or less.) This was our first stay at Element (by Westin) and it won't be our last. We had some left over veggies and staples from our condo stay in Winter Park, so we really enjoyed having a full sized refrigerator and kitchenette in our studio suite (they also have larger suites). We had a great sunset view and the mountains The bathroom had a very large shower with a hand held shower head and a mounted Over sized rain shower head. Shampoo/conditioner combo dispenser and body gel cleanser is also dispensed. Beds are comfortable and our room was quiet. If you don't want to utilize your kitchen, a hot breakfast is offered in the mornings 7 days a week and drinks and hors d'oeuvres are offered in the evenings (M-Th only). Pets are allowed, but I never heard any barking and the rooms smelled fresh and clean. There is a nice work station in the room as well as a seating area with a comfortable sofa. (Free WIFI)The large flat screen TV swivels so you can watch in bed, on sofa or in the kitchen. Perfect for a business traveler or family traveling for pleasure. My only concern is with brand recognition with Element. "By Westin" is not featured on the building. I would suggest adding "by Westin" on your building.
August 13, 2013
Rated 3 out of 5 by Bond007 Looks can be deceiving
The hotel looks very nice and is well appointed. It has an excellent fitness center and the breakfast bar is very nice as well. However, the modern look does not work well in the room. The room felt cold and sterile like I was in a doctors office. There is no drawers for your clothes, only a metal armoire. What was most concerning was that I wasn't feeling well and went back to the room to rest. While I was trying to rest there was heavy construction going on 2 rooms down from me. The hammering. drilling etc. didn't allow me to get any rest. I would have thought they would check near by rooms prior to starting that kind of work. The walls are very thin.
March 21, 2013
Rated 3 out of 5 by nursej Customer service issues
Daniel checked us in and when we arrived at our room and entered there was evidence that the room was occupied or not cleaned. We did not enter but saw things on the kitchen counter and a wastebasket fuill of trash. Daniel could not understand how this could be. We felt like he was accusing us of not telling the truth. He did give us another room, but did not offer an upgrade for the inconvenience. We needed ice cubes and the ice maker wasn't turned on and Daniel reluctantly gave us a cereal bowl of cubes. We had to leave the hotel to get a bag of ice! Finally, breakfast at 0954 is shutting down, don't ask for more sandwiches!!
April 22, 2013