Rated 4 out of 5 by kate55 general comments
superior work out facility
please eliminate policy to allow pets
mattresses are getting old, new beds would help
February 20, 2014
Rated 4 out of 5 by bst1 One thing needed!
I routinely stay at this hotel when I attend business in Littleton, CO.
I am from a humid climate and in the winter time - I forget to bring body lotion because all the other hotels I stay in have body lotion as an amenity plus I usually carry my bag on the plane so do not pack it!
I enjoy the shampoo and the body wash in the hotel but always forget that there is no body lotion and the arid climate kills my skin !
I know it sounds small but seems to make a difference to me !
February 14, 2014
Rated 1 out of 5 by Jordan1234 Elevator Blues
My girlfriend and I stayed at the Hotel Saturday night 12-7-2013 in room which is conveniently located right in from of the elevator. It's a nice feature when you get on the elevator which says going down. I guess it's a safety net just in case you don't know where your going. But it's extremely aggravating when the walls and door are paper thin and you hear it all night. We only slept 2 hours as a result and told the front desk at checkout the room was awful. The girl up front did apologize but didn't offer any compensation for the room. I am certain that any one else who stays in that room or any room by the elevator will not be happy with there stay.
December 9, 2013
Rated 5 out of 5 by Carlson31 Great Experience, Value
My wife and I stayed here on a Thursday night following a holiday party for my work. We had a great experience and would definitely stay again.
We liked the eco-friendlines off the hotel, the staff was warm and welcoming, overall it was great value for our money.
January 12, 2014
Rated 5 out of 5 by Dick27 Another excellent experience here.
This stay at Element is the second visit here for us.
Both times have been very pleasant, with staff members attentive and courteous.
January 11, 2014
Rated 5 out of 5 by Mini49 Family Friendly
Great in and out room spaces for family, Kids are safe to go around, love to purchase in the convenient store, have breakfast in their pjs. Easy to check in and out. Great location as most of the chain stores are very close by. We stay every year for few nights in our way to the Rocky Mountains Ski Resorts. We jus love it!!!
January 7, 2014
Rated 5 out of 5 by whatever Element is the BEST Element of the SPG Family
My Wife and I truly enjoy staying at Element Hotels. We feel it is the best ELEMENT of the SPG Family of hotels. Element staff are helpful, friendly and down to earth when compared to some SPG Family properties that think they are up in the clouds. At Element, you can be more at home away from home. Try it, you will love it. Take my word, I spend over 100 nights/year in hotels worldwide.
January 5, 2014
Rated 4 out of 5 by Colorado1876 Reliable and Comfortable
This is the fourth or fifth time I've stayed at this hotel and I've always been pleased with the staff and accommodations. My biggest complaint in the past was the complimentary breakfast (yes, I know, complaining about a complimentary breakfast), but the breakfasts have improved by the addition of better tasting items.
All in all I have had very good experiences with this hotel.
I will say that the carpet in the hallways is beginning to look worn at the edges, but I believe this is a product of a lot of usage and the type of carpet used.
January 23, 2014
Rated 5 out of 5 by DavidIowa New Years Eve
We found this hotel to be clean, bright, and extremely convenient to shopping. We have stayed here twice and will come back. The staff is very helpful and friendly.
January 2, 2014
Rated 5 out of 5 by Lexicore Restful Refuge
We've stayed here twice before and we were pleasantly satisfied with everything about this hotel. Previous reviews say it all. We live close enough (Colorado Springs), but we like to spend the night here to cut our travel home from ski/snowboard trip from the mountains. The feeling that we get is very much like being home with all the amenities they offer.
The breakfast is wonderful! As an SPG owner, I'm happy to say that this is one of the few hotels in the network that offers free breakfast.
February 22, 2012
Rated 1 out of 5 by SethW Not pleased
I stayed Element on Friday January 17th to Saturday the 18th. I was not very happy with the services provided. The room was dirty, specifically the floor, and there was no bedding in the room for the sofa bed. I chose this room because I needed two beds, so it was a suprise to me that the sofa bed would not have any bedding. When I called down to get the bedding it took nearly 90 minutes for it to be delivered. This was far below my expectations. I also learned that the dvd player did not work. I was not going to wait an additional 90 minutes for this to be resolved, so I watched poor quality (poor video quality) television instead. The swimming pool was dirty, and the railing in the pool was broken. The Breakfast was sub par, and the service at breakfast was even worse than the food. I am dissapointed that This is a Starwood Hotel, and I am even more dissapointed that I can not give a good recommendation. I travel frequently on business and host many friends from out of town, this hotel will never get my business again.
January 20, 2014
Rated 4 out of 5 by bentyla Simply Amazing!
I don't recall ever staying in a hotel that felt as much like my own home as Element. The fact that the room had everything I needed, the staff were immediately attentive and included breakfast blew all other 'continental' breakfasts out of the park was the icing on the cake! My one and only issue was the temperature in the room fluctuated to extremes. Setting the thermostat to 70 kicked in the A/C and made it too cold, however, setting the thermostat to 71 kicked in the heater and made it too hot. Overall, no comparison with other hotels where I have payed 2-3 times as much. Keep up the great work!
January 4, 2012
Rated 1 out of 5 by JLM123 Could be much better....
On the outside this hotel looks like a winner. However, after spending a week here I cannot recommend this hotel. Room cleanliness left much to be desired (I had to request that the floor be cleaned). I found hairs (not mine) in the bed more than once. I had to ask repeatedly - every day - for more coffee (each package made one cup). I had to request that my room be cleaned before 4 pm - the worst day was Friday August 16th when it was not cleaned until after 5 pm! Customer service appears to be very low on the priority list here which is a shame since this hotel could be so much more.
August 19, 2013
Rated 2 out of 5 by DonH58 Disappointed
We have been staying at the Element Park Meadows for years. We have noticed on our last few stays, that the hotel is starting to show signs of wear and lack of maintenance. On our check in this time, the first room we had was not cleaned, ie beds appeared to have been kind of made, but looked like someone had then sat on both. There was trash in trash cans, wash cloth tossed on counter, toilet paper in toilet. Just not what we were used to. I will say the girl at the front desk was awesome and very apologetic and did give points on my spg account. We were moved to another room, better but hair on floor in bathroom, one of the flush buttons on the toilet was missing, the sink in the bathroom would not drain, (I am a plumber, so I fixed that. The pop up had came apart). Furniture showing its age, The carpet in hallways is fraying and stained. We will probably begin to look for other options for our future stays, as we come down to this area quite often in the winter. As always, the staff is great, just believe it's time for a remodel/renovation.
December 2, 2013
Rated 5 out of 5 by RConsultant Clean, Friendly, and Reliable
A few comments below, someone made a note that this hotel feels like home. I second that and have often caught myself calling it home while on the phone with family members. All of the staff are wonderful. Kaitlin (sp?) and Alex from the Front Desk stick out in my mind as the first two people I would want to hire if I were starting my own hotel. The rooms have always been clean, and it's nice to have small kitchens to prepare some meals in. Try the breakfast wraps in the morning. Tastey. Also, the gym is nicely sized, and I've never had an issue getting an open machine.
The *only* downside, the phones sometimes beep in the middle of the night when the batteries are low.
Other than that, keep up the great work!
January 13, 2012
Rated 4 out of 5 by Blonde10 Very nice, clean, quite hotel.
This is the second time we've stayed at this hotel. The biggest complaint we have is the breakfast, it is not hot and by the time you get it to the table to eat, it is cold. A microwave for guest to use would be nice. Also the breakfast sandwiches are uneatable, We threw ours in the garbage and saw other guest do the same. The only other complaint I have is this time we tried the pool; but the water was to cold to swim. Over all we really enjoy this hotel and the location; but the breakfast needs improving.
January 3, 2014
Rated 4 out of 5 by Reb323 Almost perfect!
Front desk staff was excellent, even upgrading our room based on our SPG status. As a person with Celiac, I was impressed by the gluten-free options for sale in the snack shop, and confident that the breakfast would also have gluten-free options. I was wrong. The only 'safe' foods were sugar-free yogurt and some fruit that had seen better days. The yogurt wasn't an option for me because I react badly to artificial sweeteners. It would be improved if the oatmeal was gluten-free or an option other than sandwiches was offered.
November 5, 2012
Rated 3 out of 5 by Sallen Front desk staff needs could be better
Room was not ready at. 3:00 pm check in. Shipped a box of materials to the hotel for a meeting and was told by the front desk staff that the never arrived. Asked them to check for the pacage three times. The materials were located only after I confirmed the shipment tracking number and who had signed for them. No appology was ever offered. Front desk staff was defensive and confrontational. I was never recognized for being a gold spg member and assigigned to a room that was for guests with a disability. Not a pleasent stay!
May 27, 2012
Rated 4 out of 5 by SPGLoyalist One night, but will come back
I only stayed here one night, but was impressed - the decor, layout, amenities, comfort, etc. As a studio, it was fully stocked (microwave, dishwasher, dishes, pots/pans, seasonings)...everything a person would need. The bathroom was large and the shower spacious and comfortable. I really enjoyed the "modern minimalist" style, while still having everything I need. I travel there for work, so will definitely stay again. Also, the breakfast is definitely better than the usual continental offerings or cold eggs.
November 18, 2011
Rated 5 out of 5 by PM350 Awesome room
This was an awesome room. Way more that what you normally receive. Room was large and comfortable. Had some minor issues with thermostat but was resolved quickly. Everyone at the hotel was great especially the girls at the front desk. I forgot to get their names though. Breakfast was more than I expected and very filling. The location is great! Near the train, interstate and mountains. Ton of places to eat and shop near by. Will stay here again and they need more Element hotels fast.
March 5, 2012
Rated 1 out of 5 by OpsDr worst experience with SPG yet
This staff does NOT know how to run a hotel. Received extremely poor service during my stay. Room had damaged phone. They tried checking some one in to my room at about 9:30 at night. They tried to clean my room on the day of check out at 8:00 am. They would not let me check in even 1 minute early even though I have multi year gold and platinum status with SPG. Placed me in a room completely counter to my profile. Staff put an empty pony keg out for the reception.
May 10, 2013
Rated 1 out of 5 by Greaser Element, Lonetree
Hotel staff tried, but were either overwhelmed or under trained. Room had a broken table lamp and sticky floor, room was freezing no matter what the thermostat was set at. Breakfast was the worst I've seen in quality and quantity. Way below standards for Weston and SPG
October 8, 2013
Rated 5 out of 5 by mpmsu2003 Love the Element
Can't ask for anything better. The Lone Tree Element Park Meadows is the perfect hotel for those who are an extended stay for work or vacation. The rooms have everything you want Blue Ray players, plenty of space, comfortable beds, your own fridge... Who could want anything more?
Best part is the friendly staff, free breakfast and the evening happy hour if you need to unwind.
February 1, 2012
Rated 3 out of 5 by iamcof Needs better management/supervision
Our 2nd stay in 6 weeks or so. Same problems, no recognition at check in, no offer of gold amenities mentioned (although we got extra points after check out). First stay, we had someone else's luggage in our room. This stay, no bar of soap/lotions in bathroom, phone on desk was missing...12 hours later in spite of 2 trips downstairs to complain and assurances that housekeeping would "take care of it", phone was still missing..Shower enclosures leak (both times, different rooms), no pressure from ceiling shower, too much pressure from hand shower. Does anyone check rooms for potential problems, ever ?
November 22, 2013
Rated 2 out of 5 by Nick19 Be sure to remove all your items from the room!!!
The other room in our party accidentally left her Kindle plugged in their room and hotel staff appears to not care and won't go check room or check with housekeeping. I would've hoped there would've been a more respectful and honest response. Disappointed.
May 19, 2013
Rated 4 out of 5 by aschil Great hotel - needs serious cleaning
From the elevator to the carpet in the hallways, to the kitchenettes, this hotel needs a serious cleaning. There were scuffs and litter all over the common areas, the elevator was dirty and the kitchenette was not too clean. The lampshade was broken and sitting lopsided in my room as well. Just not up to par as far as being tidy.
December 27, 2013
Rated 5 out of 5 by Pat53 The Element Hotel
We had a very nice time at your Hotel. Great, helpful staff and lovely facilities. It all went much too fast! Thank you so much for everything. I will come back.
October 18, 2012
Rated 5 out of 5 by Eaglecrz Rocky Mountain High
We came to Denver for a wedding and extended our visit with a week in Winter Park. We spent our last 2 nights at Denver Park Meadows Element to be centrally located to The USAFA, Garden of the Gods, Pike's Peak and The Denver Airport (all within 45 min. Or less.) This was our first stay at Element (by Westin) and it won't be our last. We had some left over veggies and staples from our condo stay in Winter Park, so we really enjoyed having a full sized refrigerator and kitchenette in our studio suite (they also have larger suites). We had a great sunset view and the mountains The bathroom had a very large shower with a hand held shower head and a mounted Over sized rain shower head. Shampoo/conditioner combo dispenser and body gel cleanser is also dispensed. Beds are comfortable and our room was quiet. If you don't want to utilize your kitchen, a hot breakfast is offered in the mornings 7 days a week and drinks and hors d'oeuvres are offered in the evenings (M-Th only). Pets are allowed, but I never heard any barking and the rooms smelled fresh and clean. There is a nice work station in the room as well as a seating area with a comfortable sofa. (Free WIFI)The large flat screen TV swivels so you can watch in bed, on sofa or in the kitchen. Perfect for a business traveler or family traveling for pleasure. My only concern is with brand recognition with Element. "By Westin" is not featured on the building. I would suggest adding "by Westin" on your building.
August 13, 2013
Rated 5 out of 5 by face2facemtgs Healthy Choice
As a "Green" meeting planner and not having the opportunity to utilize Element property as yet, I was excited to have the opportunity to stay recently at this hotel in Denver. I had a king studio, full kitchen, "green" options, and I liked the utilitarian/minimalist design of the space. Had I needed an extended stay property (I was only there for 1 day) it would be the perfect option. The daily, complimentary breakfast was full of healthy choices, filling, and the coffee is great! Thank you Element staff for making my stay one I'll refer to friends, family and, importantly, clients (there's a board room sized meeting space)! I'll be back!
July 5, 2012
Rated 5 out of 5 by Jim47 Some Hotels Just Get It
I used to travel for business every week for years. Most places I stayed in just did not meet the mark. Either because they don't know true quality or they choose to compromise due to cost control (or a hotel would provide quality but the cost was prohibitive).
In my opinion Element has made a conscious choice to do both. Their minimalist, contemporary approach is both elegant in design while being utilitarian. I think they did it without spending a lot of money by finding well made, function appointments. Add in a well-run hotel and a wonderful breakfast it ends up being my choice of places to stay. I have the sense these guys GET IT!
August 3, 2012