Rated 5 out of 5 by DLew A Hotel that Cares!
The Element in Lone Tree, Colorado has always treated me as a special guest, and not as a quota.
This trip, Katilyn was able to accommodate me with a room that fit my 30 days stay. For the pass 3+ years, Katilyn has always ensure that my request are always fulfilled, during all my stays at this Element Hotel.
Scott the Hotel Manager, has proven to be a leader, because his Staff is totally professional in their everyday dealings with of all their guests. Scott leads by example!
This Hotel operates as a Team, I don't care if it is the Front Lobby Staff (Dan, Rebekah, Amanda or Matt) or the Maintenance Staff of Benny & Ali, even the Kitchen Staff for the Breakfast and Evening Refreshment, they out did themselves. I don't want to forget all the Staff that are responsible for the Housekeeping of the Entire Hotel, they are the foundation of the operation because they make sure that everything is clean and in their proper place, and they always fulfill every request of mine.
This Element Hotel is built on the standards of quality, in which is consistent and, everyone works hand in hand to acquire this goal!
I can't Thank You enough for the Outstanding Service that I received during this stay!
May 27, 2014
Rated 5 out of 5 by berbrychu Fantastic Staff & Hotel
The hotel and concept of Element is wonderful!!! More importantly the staff was fantastic and responsive to my needs. Thank you Element Denver Park Meadows!!!
May 27, 2014
Rated 3 out of 5 by elementnew Adequate but dreary
We found the décor and lighting rather dreary in the lobby and the room. We found the whole light switch thing confusing, and that compounded the problem.
We did have an upgrade to King studio, with kitchen. If we had the need to cook it would have been handy.
The breakfast had a nice assortment of cold items, including hard boiled eggs. There were hot breakfast sandwiches that were a nice touch, but unfortunately the paper stuck to the English muffins.
May 24, 2014
Rated 5 out of 5 by Gail11 this hotel is refreshing
the rooms are great with practically full kitchens, comfortable beds and nice size bathrooms, the breakfasts included in the price are a nice bonus.
May 19, 2014
Rated 4 out of 5 by bludave immediate help
When we settled into our room it became clear that we would not be able to enjoy our stay because of the room placement.
We could hear the neighbors through the suite door like they were standing in our room and the elevator being 30 feet away was annoying with the hall traffic and voice noise. We called and asked for another room and were immediately accomodated with a much better room--at the end of the hall.
Many thanks for saving our two night stay.
May 16, 2014
Rated 5 out of 5 by CWJ5 Nice hotel, friendly staff
The Element is very modern and comfortable and the staff makes you feel right at home. With breakfast in the morning and a daily happy hour with snacks at night, it is a great place to stay if you are ever in Lone Tree!
May 15, 2014
Rated 5 out of 5 by OKbecky Great Hotel
Element Hotel Park Meadows is a small comfortable place to relax. The hotel is located in the Park Meadows shopping district and very close to highway access.
May 11, 2014
Rated 5 out of 5 by lkp2222 moving in!!
I'm in love!!! next time, I will be bringing a bigger suitcase and moving in for good. I loved this hotel, was so happy to be **upgraded** to a 1 bedroom... YEAH!! it was clean, quiet, comfortable, luxurious but not overdone and not pretentious, and then there was the free breakfast and really great breakfast area. love it!!
May 10, 2014
Rated 5 out of 5 by LPLP Very Comfortable Hotel
Great Breakfast, great happy hour - both complimentary! Spacious bathroom! Very contemporary.
May 8, 2014
Rated 4 out of 5 by allyms perfect for work
clean, 95% helpful and friendly staff ( one gal was just oddly unhelpful- everyone else was GREAT) . large rooms, close to shopping
May 6, 2014
Rated 4 out of 5 by hiam Nice place great staff
Television did not work for local news channels and the faucet in the bathroom was very loose.
April 28, 2014
Rated 3 out of 5 by PhilRRNM New Pet fee
Have stayed at this hotel several times. Upset that I never received any notice of pet fee with my SPG.com reservation (desk removed fee at checkout). Nor can I now find the amount of the pet fee anywhere on the internet. This hides the total cost of your stay until you arrive at the front desk. There are many good, reasonably priced hotels in the area, some without pet fees. This will cause me to evaluate my options more closely in the future.
April 21, 2014
Rated 3 out of 5 by Gabi1572 Great hotel but slipping a bit
I travel to Denver often and typically enjoy staying at the Element; however, this past stay was less than desirable. The room wasn't clean (sticky substance on counters, a hand towel looked used, there was a used coffee cup, there was a hair on my bed "clean" bedsheets, etc.). Additionally, two days of my stay there was barely any hot water (the first day they got it working but I was late for a meeting, the second I just took a shower in cold water). My previous stay just a couple of weeks earlier put me in a room that had a broken window shade--maintenance did come in and fix it, but it was a slight inconvenience having them in the room. That visit, I wasn't as pleased with the cleanliness either, but just assumed the room was quickly done. However, after this recent experience, there seems to be an opportunity to have better QC after cleaning.
April 18, 2014
Rated 5 out of 5 by dennis3 great locationa and extremely comfortable
super convenient location near parkmeadows mall for shopping and lots of restaraunts. The staff was very accomodating and the breakfast was amazing.
April 17, 2014
Rated 3 out of 5 by Traveler Hotel lacks responsive customer service
I came back to the hoteol after a day of meetings, only to find my room had not been serviced: the bed was unmade, the towels hadn't been changed, the trash hadn't been emptied, etc. I called the service desk to find out why. The manager apologized and assured me it would be serviced immediately. I then left for dinner, then returned to the hotel to find the room still had not been serviced. I called the manager and asked her what the problem was; she apologized again, then told me the service crew was now gone...
April 12, 2014
Rated 4 out of 5 by Lcook Great Location!
The location is great, near local malls, shops, and restaurants. There is no bathtub, but there is a spa shower. The closet space is limited, but we found niches for our suitcases. The kitchenette was a great addition, but we mostly ate out. The daily coffee refresh was appreciated!
April 8, 2014
Rated 5 out of 5 by candice3 Excellent hotel
This hotel has a friendly, helpful staff. They have wonderful amenities. The rooms are very clean and equipped with everything you need.
April 3, 2014
Rated 4 out of 5 by Slyon26 Weekend getaway gone right!
My girlfriend my 4 year old daughter and I stayed overnight just to have a getaway and the hotel was great. The staff was fast to respond to my request for bedding and that was wonderful. The only minor issues were the temperature of the shower and the the pool when I brought up the shower to the staff they addressed the issue promptly. The pool was a little cooler than i expected but not too cold to keep my daughter from enjoying herself! what a pleasant stay!
April 2, 2014
Rated 5 out of 5 by mixer Clean and comfortable
Clean modern room. Great customer service, would definitely stay here again!
March 31, 2014
Rated 2 out of 5 by mama12 Leaky showers, bad housekeeping
Cheap and fairly clean. Housekeeping didn't clean our room every day. The shower doors leak water into the bathroom. This is making tiles moldy and gross. Housekeeping not great even when done. (Left coffee filter in sink, dirty mirror, etc). Broken blinds in 339. Water takes forever (ie 10 min) to get to stable temp in shower in 340. Still, not bad for $99.
March 31, 2014
Rated 3 out of 5 by 2GO2 Unexpected
Liked the light, open, airiness of the hotel, great breakfast bar.
March 30, 2014
Rated 4 out of 5 by Gail22 Nice hotel great lobby area & rooms
Like the hotel but the front desk staff/management aren't very friendly. I travel a lot and typically your first impression comes from the person you meet at the front desk.
It's a nice hotel with a great lobby and clean rooms so just be aware that the welcome mat isn't always open.
March 26, 2014
Rated 2 out of 5 by darnealo 2 separate stays were not impressive
I had stayed in this Element hotel in January and in March. Unfortunately both times were not very comfortable. The first time I was given a room that was very cold, and stayed cold even after maintenance came by 2x, but that did not fix the issue. I went ahead and tried to sleep under extra blankets as it was very late..it was a very cold night. I had notified the desk the next morning. they did apologize for my inconvenience. The second visit I had a room with no working kitchen light, broken phone. Phone was fixed but chirped all night. I think i know why it was broken. The engineer finally arrived but it was after I was asleep and it woke me up. The temperature controls are vey fussy and the vent/air direction can make it drafty in this hotel room. I have never written a negative review in my SPG stays-over 5 years a member. I hope things improve.
March 25, 2014
Rated 5 out of 5 by ZakiMai2014 Staying here feels like to live in the same home
Staying here feels like to live in the same home
Hotel staff will have to help you if you have any concerns.
I will live here again when I back.
March 20, 2014
Rated 4 out of 5 by COLyn Great Hotel for a Business Stay
This was my first time staying in The Element Hotel. It is comfortable and clean without all the extras. The location is great as it is close to the interstate, restaurants and entertainment.
March 14, 2014
Rated 5 out of 5 by dawgfan Very impressed
This hotel had an excellent, friendly staff, and wonderfully versatile rooms. They are mini-suites, with a full refrigerator and kitchen. The beds were comfortable, and there was a complimentary breakfast which was excellent as well. They had the equivalent of an egg mcmuffin available, already wrapped to "grab and go" among many other selections. These sandwiches had cheese on them, and my son doesn't like cheese. I asked if they'd make him one without cheese, which they proptly did. We had an excellent stay! This is probably the best hotel I've stayed in this price range, and I'd highly recommend it.
February 24, 2014
Rated 3 out of 5 by Duke99 Poor Customer Service
The front desk staff was unprofessional and completely unprepared for my organization's use of the property. None of the pre-arranged travel services were available and when the shuttle was made available, staff had railed to research their destination.
February 23, 2014
Rated 5 out of 5 by Geminis14 Love it!
Had the chance to meet the Mangers at the Happy Hour. Carrie, Scott and Luis were really nice and very attentive with all the guests enjoying the Relax (Happy Hour). The chicken salad was amazingly good and the tortellini very tasty.
Ali from the engineer department, Kaitlyn in the Front Desk also were very nice.
Keep the hard and good work!
February 21, 2014
Rated 5 out of 5 by mwrltr Wonderful accomodations.
We had a great stay - really enjoyed all the nice amenities.
February 21, 2014
Rated 4 out of 5 by kate55 general comments
superior work out facility
please eliminate policy to allow pets
mattresses are getting old, new beds would help
February 20, 2014