Rated 5 out of 5 This hote has great service
Last year was the first time I stayed at the Element. After this visit I promised myself I would stay again if I was ever in town. This promise was fulfilled when I saw the opportunity to stay at the Element again. The staff is awesome and the rooms are amazing, they both exceed expectations. I will be staying again when the chance arise. Thanks for being your best at all times.
June 17, 2013
Rated 5 out of 5 by havebusinesswilltravel Extended stay Starwood style
I was a little leery staying at the element for the first time. I have stayed at aloft's and don't particular care for them and the element seemed the same way, but I was very surprised and happy to find that this Element is very nice. The staff is very friendly and always willing to help, the rooms are spacious and very well appointed with full size fridges, ovens, everything you would need for an extended stay. This Element also has a salt water pool. Its super close to many tasty places to eat and a huge mall. Its about 20-30 minutes from downtown Denver, but worth the trip. We stayed here when we had to commute to Colorado Springs as its the closest Starwood hotel to that area. The SPG recognition is hit or miss depending on who's working, but all the rooms are nice so its not a huge deal. They did give me some little snacks most my stays, so that was nice.
June 15, 2013
Rated 5 out of 5 by Mari Feed us a lot!
With the complimentary breakfast and Relax (happy hour), we only needed to get one other meal a day! Unexpected, but very nice. The staff is very attentive, the rooms and atmosphere very comfortable and clean. Would stay here again. Recommend to others also. Nice location as well.
June 9, 2013
Rated 4 out of 5 by Dangster Nice hotel but one concern
Nice well kept hotel but i did see some hair in the bathroom that didn't belong to me. Otherwise it was a nice stay.
June 8, 2013
Rated 5 out of 5 by JR41 Two improvements
I would dearly love to have nonfat Greek yogurt on the breakfast menu. I can't eat eggs daily and need nonsweet protein in the morning.
More important - I almost walked through one of the windows. Your logo on the glass doors is beautiful but not eye-catching enough for older eyes. And many windows had no warning logos of any kind. Since the windows are so clean, I truly was fooled repeatedly.
June 4, 2013
Rated 2 out of 5 by Nick19 Be sure to remove all your items from the room!!!
The other room in our party accidentally left her Kindle plugged in their room and hotel staff appears to not care and won't go check room or check with housekeeping. I would've hoped there would've been a more respectful and honest response. Disappointed.
May 19, 2013
Rated 4 out of 5 by alissa1490 Beautiful hotel but room wasn't quite ready
The Element is one of my favorite hotels to stay at, but my most recent visit left a little to be desired. Around 10 am I requested that at some point the pullout couch in our room be made up. We went out for a day of sightseeing, and when we returned at 11:45 pm exhausted found that the couch was not made up, nor did we have linens in our room to make it up ourselves. Furthermore, we had been completely out of tissues in the bathroom, and those had not been refilled. We called down to the front desk to get linens, and the front desk attendant dropped them off about 20 min later. I realize they have limited staff that late at night, but when you just want to go to bed, 20 min. is a long time to wait.
There were a couple other problems that led me to believe the hotel was just a bit overloaded the weekend I visited. Our room wasn't completely clean when we got there. Nothing major - mostly just a few stray hairs in the bathroom and on the sheets, but certainly noticeable. We also arrived at breakfast each day about an hour before closing to find it very busy and had to ask for things like bowls and found that they were out of a lot of the food items.
Overall, though, these were pretty minor inconveniences. I love the Element and would definitely recommend others give it a try.
June 3, 2013
Rated 2 out of 5 by ColoradoDisappointment513 Really Let Down
Dan at the front desk at check in referred the Hotel to a Silver "Leaf" not LEED. I told him I had built several LEED projects and he just stared at me then commented their was only one level of "Leaf" building. Things got worse when we checked into our room and had a refrigerator full of food from the previous occupants, no towels and it was apparent the carpet had not been vacuumed.
The NEXT day after leaving the room for a round of golf and returning around 5 PM the room still was not made up or cleaned. No towels, no sheets, no service. We called for housekeeping who brought 2 bath towels and had to ask for wash clothes. 20 minutes later housekeeping was at the door asking to clean the room, we explained that we had just gotten our towels and would like to shower first, then we would go out to dinner and they could then have access to the room. Housekeeping replied that we may have missed our opportunity to have the room cleaned.
What a disappointment.
May 28, 2013