Rated 1 out of 5 by DenverLonetree2014 Poor Experience
We checked in and I pulled down our bed to find yellow spots all over the comforter. Someone came to change it, but the next day I wanted all new bedding and asked for it. It was not changed by 4 pm when we had been gone all day so I asked again. The bed was never put back to it's original way. There was used alcohol bottle in the fridge and empty mini bar bottles in our bathroom. The staff didn't apologize for any of it. We tried to remedy when we left but we were told they were allowed to do anything. Very poor experience, we would not stay here again. Poor housekeeping.
November 3, 2014
Rated 5 out of 5 by waitingpatiently Comfortable, Clean and Welcoming
This is one of a few recent stays at an Element property and I have found the staff to be friendly and quite accommodating for every need.
They changed out everything in my room with feathers before my arrival so I had no worries of sneezing. They offered great recommendations on nearby restaurants and they have a great shuttle service in the area that is also very helpful.
I will stay at this property again!
October 27, 2014
Rated 1 out of 5 by JLM123 Could be much better....
On the outside this hotel looks like a winner. However, after spending a week here I cannot recommend this hotel. Room cleanliness left much to be desired (I had to request that the floor be cleaned). I found hairs (not mine) in the bed more than once. I had to ask repeatedly - every day - for more coffee (each package made one cup). I had to request that my room be cleaned before 4 pm - the worst day was Friday August 16th when it was not cleaned until after 5 pm! Customer service appears to be very low on the priority list here which is a shame since this hotel could be so much more.
August 19, 2013
Rated 5 out of 5 by TO923 Great Hotel
This hotel is fantastic. It has everything one might need, It's clean, comfortable and close in proximity to restaurants, shopping, movies etc with quick access to the freeway. The morning breakfast has a wide variety to either eat in or grab and go.
The staff is top notch. I've been staying here weekly for the last 6 weeks and will continue to do so for a couple of more months.
I travel frequently and rarely experience a staff that is this friendly, responsive and nice. The management has done a superb job hiring the right people and setting the tone to ensure a no hassle stay in every way.
I highly recommend this facility.
October 6, 2014
Rated 5 out of 5 by Jberg071188 Nicest Hotel I've stayed in for the price
My friend and I stayed here for a fun shopping weekend. We were expecting a normal hotel for the small price we paid. Once we walked into the room all we could say was WOW! The room itself was amazing we would change nothing about the room. It was very large with a FULL kitchen. Everything is updated, modern and clean. Between the room, salt water pool and friendly staff, this hotel made our entire weekend. I will only stay here, you will not be disappointed!
October 13, 2014
Rated 5 out of 5 by Lexicore Restful Refuge
We've stayed here twice before and we were pleasantly satisfied with everything about this hotel. Previous reviews say it all. We live close enough (Colorado Springs), but we like to spend the night here to cut our travel home from ski/snowboard trip from the mountains. The feeling that we get is very much like being home with all the amenities they offer.
The breakfast is wonderful! As an SPG owner, I'm happy to say that this is one of the few hotels in the network that offers free breakfast.
February 22, 2012
Rated 5 out of 5 by CWJ5 Good hotel for business travel
The Element is a great place to stay for business travel. Very modern and clean with a friendly staff and pretty high-speed wifi. I stay here semi-regularly and have never had a bad experience. The breakfast in the morning is better than most contiental breakfasts and the happy hour is also a great additional perk.
June 2, 2014
Rated 5 out of 5 by ZakiMai2014 Good place for stay long time
Stay here like stay home~~:)
May 29, 2014