Rated 5 out of 5 by trailgal Works great for us
Perfect for just my husband and I but also works great for our son in a wheelchair. Love having a large bathroom and kitchen area. Our new fav in Denver
December 9, 2014
Rated 5 out of 5 by Traveler2015 Element Denver
The hotel is quite lovely with very comfortable rooms. I would recommend and is great for business travel. The front desk was understaffed during my stay as phones would ring constantly without anyone to answer. The one person that would be staffed of course did their best but if you needed anything you could expect to wait awhile. Staff is friendly there just is not enough of it.
December 5, 2014
Rated 1 out of 5 by DenverLonetree2014 Poor Experience
We checked in and I pulled down our bed to find yellow spots all over the comforter. Someone came to change it, but the next day I wanted all new bedding and asked for it. It was not changed by 4 pm when we had been gone all day so I asked again. The bed was never put back to it's original way. There was used alcohol bottle in the fridge and empty mini bar bottles in our bathroom. The staff didn't apologize for any of it. We tried to remedy when we left but we were told they were allowed to do anything. Very poor experience, we would not stay here again. Poor housekeeping.
November 3, 2014
Rated 1 out of 5 by JLM123 Could be much better....
On the outside this hotel looks like a winner. However, after spending a week here I cannot recommend this hotel. Room cleanliness left much to be desired (I had to request that the floor be cleaned). I found hairs (not mine) in the bed more than once. I had to ask repeatedly - every day - for more coffee (each package made one cup). I had to request that my room be cleaned before 4 pm - the worst day was Friday August 16th when it was not cleaned until after 5 pm! Customer service appears to be very low on the priority list here which is a shame since this hotel could be so much more.
August 19, 2013
Rated 4 out of 5 by DeborahM Overall a decent hotel
There were some small things that weren't on point, however overall this is a nice hotel with great staff and a convenient location. If they can get some attention to detail to some little repairs in their rooms they will be perfect.
November 21, 2014
Rated 5 out of 5 by Lexicore Restful Refuge
We've stayed here twice before and we were pleasantly satisfied with everything about this hotel. Previous reviews say it all. We live close enough (Colorado Springs), but we like to spend the night here to cut our travel home from ski/snowboard trip from the mountains. The feeling that we get is very much like being home with all the amenities they offer.
The breakfast is wonderful! As an SPG owner, I'm happy to say that this is one of the few hotels in the network that offers free breakfast.
February 22, 2012
Rated 5 out of 5 by CWJ5 Good hotel for business travel
The Element is a great place to stay for business travel. Very modern and clean with a friendly staff and pretty high-speed wifi. I stay here semi-regularly and have never had a bad experience. The breakfast in the morning is better than most contiental breakfasts and the happy hour is also a great additional perk.
June 2, 2014
Rated 5 out of 5 by TO923 Great Hotel
This hotel is fantastic. It has everything one might need, It's clean, comfortable and close in proximity to restaurants, shopping, movies etc with quick access to the freeway. The morning breakfast has a wide variety to either eat in or grab and go.
The staff is top notch. I've been staying here weekly for the last 6 weeks and will continue to do so for a couple of more months.
I travel frequently and rarely experience a staff that is this friendly, responsive and nice. The management has done a superb job hiring the right people and setting the tone to ensure a no hassle stay in every way.
I highly recommend this facility.
October 6, 2014