Rated 5 out of 5 by Bdb0051 Great
Amazing place. The staff was super friendly and the hotel was very comfortable. It has a wonderful layout, with a pool, fire pit and patio area to enjoy the out doors; as well as a large lobby area. The breakfast was really good and was refreshed constantly during it long "sunrise" hours. Would definitely recommend a stay here. Wish they had a location in Austin.
September 16, 2013
Rated 5 out of 5 by Bre10 Labor Day Weekend getaway!
My family and I stayed at the Element Hotel for Labor Day weekend. Even though we live in Houston we decided to stay at a hotel since my 3 year old loves hotels and love’s to go swimming the pool is very nice and clean. We had a great stay! Staff was very generous and the room was very clean and comfortable, we will definitely be staying there again.
September 3, 2013
Rated 5 out of 5 by Forthegolfing One bedroom suites are awesome
Great hotel if you are working in the area or don't have to go downtown. One bedroom suites are great and have plenty of room so if you're more than a party of one, you can have your own space. King bed is great in separate bedroom - pull-out in living room was acceptable for a pullout - found it was more comfortable to just sleep on top of the couch seat cushions as it is a fairly deep couch. Two tv sets, lots of storage, desk with enough surface area, pull out dining room table - great features that make the space feel bigger. We did encounter some dust bunnies when we pulled out some of the movable furniture pieces but otherwise everything was great! Also included in the rate was breakfast. Quality of cold components was no worse, no better than what I buy at a grocery store and make myself at home for breakfast - there were a couple of hot items too - acceptable quality - all depends on when it was made and when you got down to breakfast.
March 5, 2013
Rated 4 out of 5 by Tom2104 Oasis in Houston
I have stayed at this hotel before and I do like its atmosphere. However breakfast could be served till 30 minutes later. A map of the local area could not be furnished. Reason: This is an Eco Hotel but yes we can print you directions. Somehow this does not add up. Either you are Eco without paper or you are not. Somebody goofeed up!!
March 26, 2014
Rated 2 out of 5 by KMur6 Bad Nights Sleep
The air conditioning sounded like a jet engine as it went on and off every 5 minutes the entire night, while it was blowing directly on half of the bed so we had to try and protect our faces. We could everything from the room next door. We were woken up twice 12:45 and 2 from people being loud outside. Worst nights sleep in a long time.
June 17, 2013
Rated 3 out of 5 by Disappointment1 Disappointed at your front desk rep
Westin is famous of its service however elements is good at facilities but front desk staff is really less than one star level. Unfriendly, inexperience careless staff from reservation, check-in, and during stay. I feel the Element is a beauty body with no soul inside
July 1, 2014
Rated 5 out of 5 by Hkur Love this Hotel !
I am a Starwood employee and I was surprised how nice this hotel and the surrounding area was. Everybody was friendly and the Front Desk Agent allowed me to checked in early, free breakfast, clean and fully equiped room and very close to 249 Highway. Pet friendly and yes I would stay here again the next time I come to Houston!!
March 11, 2014
Rated 3 out of 5 by Ryan0716 Modern and clean
The hotel is new and clean. The RISE breakfast is pretty good, I just hope the waffle maker can be there everyday. Also i think the networking in the hotel can be improve. it shut down many times during the stay. Especially I was on the business trip, I need to use internet quite often.
June 15, 2014
Rated 5 out of 5 by RobertjHunt2010 Great Hotel
Simple, new, efficient hotel. Clean and all you need for a great and comfortable stay.
August 10, 2014
Rated 5 out of 5 by MrsKEH Excellent place to stay!
I have absolutely no complaints about our stay. They were able to grant my early check-in request, the room was very clean (floor felt just a little sticky), the bed was amazing, the shower was delightful, and the breakfast was AWESOME! Puts the other chain places to shame. We'll be staying in Starwood Hotels from now on.
August 14, 2013
Rated 3 out of 5 by AV56 Quiet Hotel
I really enjoyed staying at this hotel. There were a few errors with my reservation and we didn't get the room I initially chose but the manager did exceptionally to accommodate my stay. The hotel was very clean despite some problems in my room but it was tolerable. Overall my stay was great and I would gladly return.
February 17, 2014
Rated 5 out of 5 by SayYes2014 Webster-Hickman stay
The Element provided a great atmosphere of rest and relaxation after a long day's work. The front staff were extra helpful whenever I called or needed a reference for nearby food places. I wish there more places available throughout Houston.
July 5, 2014
Rated 5 out of 5 by Evan1686 Exceeding my expectations
I have stayed at many SPG properties, but staying at the Element Houston exceeded my expectations. I have stayed here before but the staff might have changed, because I felt more welcome than many places I have been. Tim, the general manager, as well as his staff are top notch. I would highly recommend this property.
February 14, 2014
Rated 3 out of 5 by Softballtrip Hotel was average - Room Cleanliness & Quality issues
We stayed June 6th and 7th. The first room we were provided had stains on the Bed. This was totally unacceptable ! The 2nd night the TV signal was lost for the whole night. Maybe it was on the 3rd floor (another person stated they have the same problem).
June 9, 2014
Rated 4 out of 5 by Fun305 Good Hotel
The location is good for a getaway and to relax. Free Continental breakfast is nice. The staff was nice and very helpful. The front desk only had one person there and 10 people checking in and one person in the back trying to purchase snacks. Overall the hotel was nice but the front desk clerk needed some help.
December 16, 2013
Rated 4 out of 5 by Anita12345 Nice place to stay
This was a nice place to stay. My only cons are that the hot breakfast doesn't start until 7:00am, which was the time I needed to be at work. The upside of that was I could grab an instant oatmeal and take it with me. The cleanliness was good if you didn't look too close. I would probably stay there again.
December 10, 2012
Rated 4 out of 5 by ZSUNY First Element Experience
My first time experience at an Element hotel and I was pleasantly surprised. This is not a hotel for a pampered getaway but extremely practical for families and business travelers. Great Eco practices!
July 11, 2014
Rated 2 out of 5 by DaVinci This hotel needs improvements
The breakfast and happy hour are great, but there are many areas that need improvement. Wi-fi does not work, it constantly drop or not able to connect. Furniture gives the feeling that it is dirty and old. Refrigerator's noise level is too high and too weird. And there is a weird smell in the hotel.
November 10, 2013
Rated 4 out of 5 by MuddHawk Staff Responsiveness is Excellent!
I really really appreciate that the staff allowed a late check-out @ 3PM late in the day after we were already checked in....I will always stay at this hotel in Houston. Have already stayed here at least 5 times!. I love the breakfast as well!
June 18, 2014
Rated 5 out of 5 by Margie777 Wonderful stay!
Stayed in 9-2013 and was really impressed. It was quiet, the room was very modern, was not expecting a full kitchen, the free breakfast was really good a whole lot more than the type you get at most other free breakfast hotels. Beautiful grounds and great service. Will be staying again soon.
March 14, 2014
Rated 5 out of 5 by Nancy1000 Dog in a Hotel
We were moving and needed a place close to the house we were packing up. Element was the closest so I dropped in for a visit and was impressed.Very modern, very clean. Not only would they accept my dog, the rooms are great for dogs.
When we stayed, our room was closest to a backdoor--very convenient for quick exits. We never left our dog in the room because we don't think that's fair to hotel staff--and our house was still available to us.
Didn't do any cooking in the very nicely equiped kitchen because we were enjoying last visits to all our favorite restaurants, many in the local Vintage Park shopping center--favorites are Peli Peli (make reservations) and Mia Bella. Drew's Pastry shop on Louetta was the subject of Bakery Boss in January 2014 on the TLC. Canoli cupcakes is all I will say. Vintage Park's HEB is currently the best grocery store in the area, perfect for filling up your little kitchen at Element.
We look forward to staying here again when we return to Houston on business trips.
February 6, 2014
Rated 5 out of 5 by JessK Was very accomodating
This hotel had everything we needed for our stay. I loved the fact that a full kitchen was in every room, that was a nice and convenient feature. Pool was nice, and the complimentary breakfast was great! We will definitely be staying here in the future
June 2, 2014
Rated 5 out of 5 by Carveup Brief but pleasant stay
The staff were very welcoming and friendly and the hotel was very comfortable with all the facilities I need. The hotel does provide breakfast but does not have a restaurant although there are plenty of restaurants nearby.
June 24, 2014
Rated 3 out of 5 by rm336 They need to work on maintenance
Some of the lighting in the room did not work, when we reported it they were going to have it fixed that day. It was never repaired/fixed during the entire stay. Shower head did not work well, remote needed new batteries, had to press button a few times before it would change channels.
April 12, 2013
Rated 4 out of 5 by ellejaygee This hotel is modern and very comfortable.
I really enjoyed my stay. The rooms are very comfortable. Also enjoyed the complementary wine and salad in the evening. Loved the modern decor.
July 14, 2014
Rated 5 out of 5 by Ctb4814 Wonderful Hotel
We spent 2 nights in the Element as part of a large group attending a family reunion. Everything was perfect!!! The room, the facilities, breakfast, staff, and price couldn't have been any better.
June 22, 2014
Rated 4 out of 5 by Joe3676 Pleasantly surprised
I really didn't know what to expect as I had never stayed at an Element before, but it was very homey and comfortable yet had a higher-end feel to it. The staff was extremely friendly and helpful as well. I'll be looking for an Element for my upcoming trips!
August 14, 2012
Rated 5 out of 5 by txtatravler Comfy Beds!!
For some reason walking into this hotel feels like your are walking into a spa. I really enjoyed my stay everything was perfect from the shower, to the beds, to breakfast the next morning. i would definetly consider staying at more Elements in the future.
July 8, 2013
Rated 2 out of 5 by conair5 Unhappy Traveler
We had a sofa bed with no mattress. The staff was unable to provide another room or take care of the issue. We were very unhappy with our stay at your hotel.
June 30, 2014
Rated 5 out of 5 by dcar61 Excellent Experience
This was an overall great hotel experience. Everything was very nice. The complimentary breakfast in the morning was excellent & better than any other I have ever seen.
June 25, 2014