Rated 4 out of 5 by Ara45 A few suggestions
Basic bacon & scrambled eggs would have been nice for breakfast. The rubbery egg wraps and egg mcmuffins were cold an not very good. Quite a disappointment.
Also, installing a hot rob out by the pool would be a good idea too. Everything else was fine.
March 16, 2013
Rated 4 out of 5 by QCanuck Element Houston
Great Hotel......snacks and beverages each evening was a lovely touch as was the personalized letter upon arrival in the room along with a free snack and beverage coupon.
Only complaint is the hallways on the 4th floor were extremely hot...
June 3, 2013
Rated 4 out of 5 by customer101 I normally love this hotel
This hotel has always been clean, nice and friendly, This time they were "backrodered" on paper towels...seriously? And half the outlets in my room did not work. The value is wonderful, but they need to pay attention to the "little things".
May 17, 2013
Rated 5 out of 5 by TRGS AWESOME!
Very nice place. Check in was a little slow but from that point forward it was first class. I spend over 100 nights a year in hotels thru out Texas and Oklahoma and I wish that their was more locations were I travel.
Keep up the good work.
February 4, 2013
Rated 5 out of 5 by OKbecky Great relaxing hotel
Element Hotel Houston is wonderful. The hotel is clean and relaxing. The linens are very clean and comfortable. The location to North Houston and the Woodlands is perfect.
May 11, 2014
Rated 5 out of 5 by Anton Excellent hotel with great value.
Courteous and helpful staff. Healthy breakfast. Fresh scent the moment you enter through doors of hotel.Lovely decor. Good price. Everything is "green" and nature friendly. A must to try out. This is our second time to visit in a month.
March 12, 2013
Rated 5 out of 5 by Chente Amenities
The staff and room were superb. The only problem I had was with the poor quality, abrasive toilet tissue. Fortunately, I had a balm type after shave to apply to my bruised area. A softer tissue would have truly made this a superb stay.
July 25, 2012
Rated 5 out of 5 by SPGLifetime1 You need to stay at an Elements!
I've had the opportunity to stay at all the Starwood properties except Element. Wow was I surprised and overwhelmed by the hotel.
If you haven't stayed at an Elements, I highly recommend you stay at one now. Especially this one.
January 11, 2014
Rated 5 out of 5 by Jako53 Business Traveler
Quiet, comfortable and clean. Happy hour was a bonus. The breakfast and shuttle services were very helpful for a business traveler.
May 23, 2014
Rated 2 out of 5 by Tonette78 Very disapointing
Very stark and uninviting.Noise from air-conditioner made it difficutt to get a goodnight sleep.No instructions available re:T.V. personal necceseities availability,breakfast time etc. Shower and flooring extremely slippery.
May 20, 2013
Rated 2 out of 5 by RRJ64 Need major work
The room awful smell of previous smoker. Shower water pressure really bad. Shower knob fell off, and unable to regulate. Customer service after 9:00 p.m. really, really bad.
Although, breakfast the best selection.
February 3, 2014
Rated 5 out of 5 by Chacaro Excellent
My first stay at an Element Hotel, but it was much more than I expected! Great staff, wonderful room with all the amenities you would want, fun manager reception; all in all a fantastic stay! Definitely would come back!
May 22, 2013
Rated 5 out of 5 by misael This hotel is a Hidden Jewel
Amazed by the service and comfort, will definitely recommend and will look for in other cities I visit.
May 25, 2014
Rated 3 out of 5 by Indio2669 This hotel has not option for rooms without refrigerator and Kitchen
This hotel has not option for rooms without refrigerator and Kitchen. The refrigerator make noise during the night and cause problems to rest normally.
A good option could be rooms without refrig and kithcen.
August 1, 2013
Rated 4 out of 5 by mlgrindy different than the normal hotel
stay was fine - decent accommodations - quiet - good bed - housekeeping did not restock any of the beverages (tea/coffee) that were used - no extra recognition for being an SPG member... a bit disappointing
March 16, 2013
Rated 5 out of 5 by Okaform The best for family vacation
It a great experience to room in your comfort facility. I feel like staying in my own house with everything in place; food, kitchen, in fact all you need to be at home outside your home. Element have all.
October 14, 2013
Rated 5 out of 5 by Marykat1 GREAT
Wonderful clean facilities. Easy to find, Everything an A++
June 2, 2014
Rated 5 out of 5 by honey57mare made business trip pleasureable
excellent hotel in fine neighborhood.
June 5, 2014
Rated 5 out of 5 by AnnaMari Excellent
The hotel was amazing, clean, great breakfast, and very nice staff. I was pleasantly surprised. The price is right, and they also allow pets. Great location, if you are in the Tomball area.
December 31, 2012
Rated 5 out of 5 by SHLS Great place to stay
Rooms were clean and fresh. Lobby was inviting and staff was accomodating to our needs. The open lobby and outside common area made at great place for groups to meet and be safe.
October 21, 2013
Rated 5 out of 5 by Marthamigo2013 Great environment, this is a great Hotel.
This is the second time we stayed at this hotel and we really enjoyed , we like the room and the services is great. We liked the hot breakfast and definitely recommend this hotel
September 30, 2013
Rated 5 out of 5 by SadieMarriedLady Great hotel for the price!
My husband and I chose this for our wedding weekend. it was beautiful, comfortable, with friendly and accommodating staff, and lovely clean amenities. I didn't want to leave!
March 26, 2013
Rated 4 out of 5 by Profenginer New twist on hotel features
I like the mini kitchen in the room, and the TV/desk arrangement. Very good for working as you don't have to go out for food every night. Exercise room well equipped.
January 7, 2013
Rated 5 out of 5 by SHLS Excellent......Again
This is the second time here in less than one year. Brought our school sports teams from San Antonio. All were very accommodating Highly recommended
February 17, 2014
Rated 5 out of 5 by Dlg68 Great hotel
I have stayed at this hotel multiple times now for youth soccer tournaments and they are always great. Clean, accommodating and priced right! Will be back.
October 31, 2012
Rated 5 out of 5 by Toni98 Convenient
First time at hotel and it was very convenient to where I had to be, breakfast was very good, variety and loved that you had soy milk. Gym was good too.
December 20, 2012
Rated 4 out of 5 by JimInFlorida Good Hotel / Great Staff
I feel I can provide a good review of the Element Hotel at Vintage Park as I have stayed her for close to 25 days for business.
The staff is friendly and courteous. Over my stays I have had several requests and they have always been able to assist. The staff that oversees the "Rise" and "Relax" service is fantastic friendly and hard working.
The rooms are nice and have a lot of features if you plan on staying long term (sink, dishwasher, stove top, microwave, plates, silverware, coffee). The A/C for the room is a bit annoying as it constantly cycles on and off almost every minute. Additionally, if you like to sleep in a cold room, crank the A/C down right away because it takes a while to cool down the room.
The bathrooms are nice on appearance but the water pressure is too low which adds minutes to my showers and I question if it really is saving any water.
Finally, cleanliness. As a whole I have had a great experience with the cleanliness of the rooms. However, on my current stay I have noticed that the staff has not vacuumed my room and some general cleaning of table tops has not been performed. Overall, the hotel is very clean.
June 21, 2012
Rated 3 out of 5 Stayed towards the end of August
The evening social hour failed to meet my expectations, barely any food. Breakfast was very good and the staff worked really hard to service me.
August 24, 2013
Rated 5 out of 5 by Cooperiders AMAZING Hotel!!
Can't say enough good things about this hotel. Stayed there 3 nights and everything was great from the hot breakfast to the pool to the room.
May 2, 2013
Rated 5 out of 5 by stluke1 elevator
Broken elevator on 1ST NIGHT we walked up the stairs carring our stuff.. the employees at the front desk didnt even offer to help.
December 16, 2013