Rated 5 out of 5 by Nata Best hotel experience in a long long time
Would rate everything higher if their were more stars.
Very clean and friendly place to stay. The staff just couldn't do enough for you. Would even print out directions for you if you ask them how to get somewhere.
The breakfasts were amazing. I would go back to Houston just to stay at this hotel again.
Thank you to all the staff and management for looking after us so well in Houston
May 20, 2013
Rated 2 out of 5 by Tonette78 Very disapointing
Very stark and uninviting.Noise from air-conditioner made it difficutt to get a goodnight sleep.No instructions available re:T.V. personal necceseities availability,breakfast time etc. Shower and flooring extremely slippery.
May 20, 2013
Rated 4 out of 5 by customer101 I normally love this hotel
This hotel has always been clean, nice and friendly, This time they were "backrodered" on paper towels...seriously? And half the outlets in my room did not work. The value is wonderful, but they need to pay attention to the "little things".
May 17, 2013
Rated 5 out of 5 by Txvisitor Excellent facility who could ask for more?
Stayed here for long weekend while my father was in the rehabilitation facility near by. The hotel is beautiful with a very fresh, clean line decor. It is not small, but not overly massive. The lobby is comfortable like the home of a friend. The room is well appointed. We had a small kitchenette perfect for us traveling with a toddler. We were able to store milk and heat little meals using the microwave. The bed was very comfy, I had no complaints or trouble sleeping. The bathroom was well designed with a fantastic shower, including the most amazing rain shower head. I'm looking to purchase one for our home bathroom.
Overall great stay. Would highly recommend and look for Element in other cities!
April 29, 2013
Rated 2 out of 5 by VintageGal Not what it used to be
Place was a morgue. Staff was always sitting out of site and was always buttoning jacket as they approached the counter. 1st room safe broken, so transferred to new room. Old soap on bathroom floor, used lotion on counter. bathroom wood needs oil or polishing, very water stained. Dollar size dents in refrigerator. bleach stains on dark lineolium in main room Bed linens used, pillow cases had not been changed, smelled of sweat. Finger, palm, arm prints on glass desk.Lamp by bed broken. Breakfast was sparse. Burritos soggy. No fresh coffee, no coffee period. Stayed there a year ago for the holidays and the place was well kept, great food, alive with staff and music for the holidays, that's why I came back. Was so disappointed, as I had bragged about the place. Nice staff though.
December 29, 2011
Rated 5 out of 5 by Cooperiders AMAZING Hotel!!
Can't say enough good things about this hotel. Stayed there 3 nights and everything was great from the hot breakfast to the pool to the room.
May 2, 2013
Rated 1 out of 5 by peter stgarweood should not recomend
The room was unbelieably bad for noise and unfriendliness. Shower door did not close. TV had no PBS (65 not available) Noise unbelievable. could not sleep due to next doorr noise and upstairs noise. Not always laudry bags. no glasses in Bath. No booklet with amenities and churches etc. Chairs uncomfortable. and location of furnioture unbeleavaby bad. clock alarm did not work and phone did not work
April 23, 2013
Rated 5 out of 5 by notserp84 Amazing Weekend
This was a great weekend and the hotel just added to that experience! Wasn't too pricey but still had great service and amenities.
April 22, 2013