Rated 4 out of 5 by ALimac review
it was ok, after staying at this hotel for years you can see that manteniance is not very good specially on the room, bath
October 20, 2014
Rated 4 out of 5 by SteveFx Pleasent Hotel and solid location
I ended up staying at Element and really enjoyed it. The facilities were well maintained, clean, and rooms spacious. I generally end up working in my room and the hotel was halls were actually very quiet which is always a plus in my book. The only issue I had was sometimes the WiFi seemed a little slow or unresponsive but overall the staff and location is great (next to a Starbucks and H.E.B.)
October 17, 2014
Rated 5 out of 5 by DCDallas Great Hotel and Great Location
This was our second stay at the Element in Vintage Park. We really enjoy the hotel. The rooms are clean and we love having a refrigerator in the room. The fitness room is always clean, cool and empty when I am in there. It has open windows by the lobby so no matter what the time I feel very safe. The hotel is next to the Vintage Shopping Center with lots of cute shops, great restaurants and a Starbucks. What else could you ask for in a location.
September 30, 2014
Rated 4 out of 5 by Dan1135 Healthy food?
It seems the food gets more unhealthy every time I visit. I've left this same feedback in the past and it's sad it just keeps getting worse. Every breakfast is like a new heart attack...
October 3, 2014
Rated 2 out of 5 by VintageGal Not what it used to be
Place was a morgue. Staff was always sitting out of site and was always buttoning jacket as they approached the counter. 1st room safe broken, so transferred to new room. Old soap on bathroom floor, used lotion on counter. bathroom wood needs oil or polishing, very water stained. Dollar size dents in refrigerator. bleach stains on dark lineolium in main room Bed linens used, pillow cases had not been changed, smelled of sweat. Finger, palm, arm prints on glass desk.Lamp by bed broken. Breakfast was sparse. Burritos soggy. No fresh coffee, no coffee period. Stayed there a year ago for the holidays and the place was well kept, great food, alive with staff and music for the holidays, that's why I came back. Was so disappointed, as I had bragged about the place. Nice staff though.
December 29, 2011
Rated 5 out of 5 by ChrisVictor Hotel looks great
This hotel is the best in this sector, Nice ambience, cool Firepits , relaxing lounge. A nice breakfast and ultra style decor modern rooms. I would definitely recommend this to anyone. Staff have been really courteous. Looking forward for the next visit
September 28, 2014
Rated 4 out of 5 by Mikeyd22 Second Time Staying There..No so great!
I'm a platinum member. I try not to be pretenious about that. First time I satyed here was perfect! High floor room with a view of the pool. Great little gift in the room of popcorn and a drink with a welcome letter. That was then...
On this stay I had a first floor room facing the parking lot - horrible! Window shade had to stay down since everyone in the parking lot could see you. No special gift this visit...OK. Worst was when I got back to my room and the room hadn;t been cleaned - they forgot! They tried to say it must have been my fault! Not the kind of service I would expect for a platinum member who has stayed here in the past. I won't stay here again.
July 2, 2012
Rated 1 out of 5 by Onadir1971 Bad treatment from management
I am not sure how often you send emails, but I really do not understand after staying 11days and than asking you for extension for 13days .You have promised that it should not be a problem but yesterday the front desk called me asking to checkout or pay $299per night that really taking advantage of people . I wished you have told me that you could not accommodate me and I should have been looking for room by my self .i was forced out from a hotel that I considered my home for the past four year .
Really disappointed from the way I was treated and last night I almost end up sleeping in my car because all the hotel in the aria were booked.
I won't be coming to your soon not because of the service but because of the treatment in the front desk
September 11, 2014