Rated 4 out of 5 by Rob973 staff was exceptional
The staff that checked us in was Marcus. He was exceptionally friendly and knowledgeable. The facility was beautiful and well maintained. My only disappointment was that we were unable to rent a movie on the television. There was a DVD player in the room but we assumed we could rent a movie so we did not bring movies with us. The hotel did not have a library to rent from either. We do not have a Netflix account so we were unable to stream a movie from our phone to the television.
January 1, 2014
Rated 5 out of 5 by TomS2012 Personal Reflections
My wife and I always stay at your hotel when we visit family in Trenton, NJ. We really enjoy your staff they are so friendly and professional. We will stay there the next time we visit.
I did notice that the carpet in the general areas and the room is worn to the point of appearing dirty.
December 31, 2013
Rated 5 out of 5 by Sleep1 Awesome pet friendly hotel
Our first time taking our dog on family trip. This hotel was immaculate, modern with fully equiped energy efficient kitchen/room. Staff especially Marcus were very friendly and helpful. Beds were very comfortable.. Loved the rain shower, filtered water from kitchen sink, hardwood floors. Electric car charging spots, zip bikes. We'll be back for sure.
December 27, 2013
Rated 2 out of 5 by randomfinally unsati
The cup in the room was stain. The toiletries were not refilled for my 5 days stay. There was a toilet paper left on the floor which was remain unclean for 2 days which is unsatisfactory.
December 23, 2013
Rated 5 out of 5 by PSUFAN0922 Always stay in your hotel when in town
I travel a few times in the year and always stay at your hotel. You hotel and associates are top of the line. I want to point out one associate who is Marcus. Everytime he is at the front desk he provide excellant service. A really nice guy and an asset to your organization.
December 9, 2013
Rated 5 out of 5 by PSUFAN0922 I always stay in your hotel when visiting Ewing NJ
It's been over 5 years that I have been staying at your hotel when on business in Hopewell NJ. You have a great hotel and fantastic associates. Since we have a large facility close to your hotel I always recommend to our company's associates to stay at your hotel.
November 21, 2013
Rated 4 out of 5 by anij a few broken things
the room was very comfortable - the cleanliness was only fair as it didn't seem the kitchen floor was really clean and the carpets needed a good scrubbing as well.
our refrigerator was broken, not working at all - the maitenence person came and couldn't fix it, but no one ever followed up with us (until i called the manager the next morning)
the dead bolt on our room did not work at all.
otherwise, kitchen surprisingly convenient with bare essentials there, which was good. shower nice, comfy couch and bed
hotel was quiet - my daughter said the pool and whirlpool were really nice, didn't use the gym.
nice selection in the lobby of emergency food stuffs - the staff were all very nice.
i just think the hotel is a little neglected and more attention to detail is needed.
but we would return
November 19, 2013
Rated 5 out of 5 by Nick69998 Extended Stay made very comfortable by staff
Traveling a lot for business, it was very nice to stay at the Element Ewing. The staff was wonderful, especially those working at the front desk. They all made a three month stay seem as much like home as possible.
November 18, 2013
Rated 5 out of 5 by BiggerBob GREAT Stay; Sad to leave
Hotels are pretty much alike. Your people are better. Such as Marcus, a gem.
October 30, 2013
Rated 5 out of 5 by JETFAN GREEN AND CLEAN
FIRST TIME STAYING AT THE ELEMENT BRAND. FABULOUS EXPERIENCE. PERFECT CHECK IN. TOTALLY DIFFERENT CONCEPT IN CLEAN. EVERYTHING WAS SPOTLESS. IT IS NOT COMFY HOMEY. IT IS CLEAN, MODERN AND I COULD HAVE LIVED THERE.
THE WORK OUT ROOM WAS GOOD AND THEY HAD AN INDOOR POOL.
THE FREE BREAKFAST WAS ALSO BETTER THAN MOST FREE BREAKFASTS I HAVE ENCOUNTERED.
WILL DEFINATELY STAY HERE AGAIN
October 28, 2013
Rated 5 out of 5 by Ryno23 Very clean rooms
The rooms are very clean and it nice to have a kitchen with appliances. The beds were awesome as well.
October 22, 2013
Rated 5 out of 5 by TCNJHomecoming Perfect!
Great hotel in the Ewing area! Will definitely stay there again.
October 22, 2013
Rated 5 out of 5 by KARswiss Pleasantly surprised
I did not know what to expect. I'd never been to an Element hotel. It was excellent
October 19, 2013
Rated 5 out of 5 by Cuseboi Great Experience
I loved this hotel. I have stayed at 5 star hotels before and the bedding and décor were right up there with them. The staff was first rate and friendly. We were there for a wedding and had a great experience.
October 14, 2013
Rated 4 out of 5 by ToughCustomer Great Hotel, Great Staff, Great Value
Exceeded my expectations, as well as my wife's
October 14, 2013
Rated 2 out of 5 by travelballdad Not Happy
Lights in room didn't work.nightstand did not work stand up was also broken. Shower leaked all over floor was orange mold in shower then to top off my morning the coffee maker did not work. All for an overnight stay. I have stayed in lot of hotel in the last 3yrs and for the price this by far the most disappointing
October 14, 2013
Rated 3 out of 5 by Mart491 Good but ......
I loved my room. This is the first time I have stayed here and really liked the service and accomadations. The only thing that turned me off was blood on obese
October 6, 2013
Rated 4 out of 5 by g160 clean, staff friendly & accomodating
arrived at 1:30 am after a 5 1/2 drive. Very tired but staff member set up the queen (really double) size sofa bed for the 3rd in our party. Extra towels & bed set up prior to arrival would have been nice as it was late and we were all tired but their willingness to do so forgave the mishap as the one bedroom suite had been booked for 3 people. Clean, new, bright were great pluses and we needed a late check out which had been noted at check in and were granted without extra $. Pleasant...a little away from where we expected vs directions but all in all wonderful.
October 6, 2013
Rated 3 out of 5 by Davlin Decor was very modern...and comfortable
Room was comfortable but noticed dust on lamp shades, and night stand area...very visable on the carpet since the table was moved. Need to pay attention to the hallways and elevator as well.
September 30, 2013
Rated 5 out of 5 by Alex108 Hotel features.
Hotel and room layout were clever and inviting.Kitchen area adds flexibility for families or longer stays. Rain shower head proved to be a great feature.
September 27, 2013
Rated 5 out of 5 by sgm3 great rooms
The rooms were above and beyond expectations for comfort, cleanliness and efficiency
September 18, 2013
Rated 4 out of 5 by Momkat What no room key?
Very comfortable clean room.
Card reader was not operational so we could not get a room key. Had to have an escort to get back into room which the staff accommodated nicely but was an inconvenience.
Nice complimentary breakfast with good coffee.
September 15, 2013
Rated 5 out of 5 by Brooklyner My first time at an Element, very positive
The Element is a great concept, one where you can feel good about staying in an environmentally conscious hotel without feeling like you're trading off anything in comfort. Well done! My only surprise at breakfast was that the utensils were all disposable plastic, as I'd have expected at least a choice of silverware which would be washable and reusable.
September 15, 2013
Rated 5 out of 5 by Tootsiepop Very nice hotel!!
This hotel was great! I stayed here with two small kids (2 and 4 yrs old). The hotel was very accommodating for us. The room (1 bdrm suite) was very nice and comfortable, all the amenities we needed. The bed in the room was amazing!!! I plan to purchase their pillows...so soft and relaxing. The hotel was so quiet. I didn't even hear a thunderstorm that took place one night. I slept better there than I do in my own home! The decor in the entire hotel was very calming, with scents of green tea wafting through the air. Complimentary breakfast in the morning was very good, lots of healthy options (yogurts, fruits, whole grains, smoothies!). Pool and workout room were nice too. Staff brought in towels for guests several times...very attentive. The staff was extremely nice and helpful. I walked in one afternoon with the two kids and my arms full of groceries. A woman at the front desk immediately offered to help, and carried my groceries up to the 4th floor! Overall, we had a wonderful experience. We will definitely stay here again.
September 2, 2013
Rated 5 out of 5 by CraiG10 Almost perfect
THe room is modern and clean looking decor and layout. The furniture and all was comfy. The only negative was that the toilet and seat were loose. I did not call to have it fixed. The breakfast was ok - free is good.
August 28, 2013
Rated 4 out of 5 by Lund13 We enjoy staying at the Element.
This was our second stay at the Element Hotel. We appreciated the desk staff meeting any needs or answering any questions during our visit. The attention to our room was slightly less on this visit but it was adequate. We will stay at the Element on future visits to the area.
August 25, 2013
Rated 5 out of 5 by momof3boys Hotel was very nice with great service
This hotel was so great that our kids begged us to stay another night.
August 25, 2013
Rated 5 out of 5 by DW171 Top notch facility
The Element Ewing NJ has it all: good location, well designed room, great housekeeping and attentive, knowledgeable and friendly staff. This is a top notch hotel and I highly recommend it.
August 19, 2013
Rated 1 out of 5 by WorldTravel27 This Hotel is an Ergonomic Fake
Hotel goes out of its way to give the appearance its all about conservation yet the design of the room put the thermostat outside the two areas for living and sleeping where the actual cooled or heated air is delivered so all night it would switch from heat to AC trying achieve a temperature at a point in the room you were not. Result freezing or sweltering all night till it was shut off. No telephone in the bedroom. See thru shades that do not block light that do have that mode I was told on check out but I had not seen anything like it and there were no instructions. Property is almost walking distance to the airport's auxillary parking but dangerous to walking yet shuttle service does start until after the first three flights depart. Had to pay 20 dollars for the cab ride.With exception to the later than usual start for breakfast which I never saw the property has NO RESTAURANT even though SPG will tell you it does. They refer to a nearby non Starwood property that the mansgement group owns that was desolate (including any visible staff) but not tried regardless since guests there advised burgers earlier in the day they had were undercooked. I ended up following staff's reconmendation for local delivery that was just as bad. I could have chosen way over priced captive audience pantry selections like $5 soup cans to heat myself or overpriced beverages that were kept at 58 degrees....yum. The lobby coffee was cold as well.The room claimed to have a robe that I could not find and, other than the bed, had stiff uncomfotable furniture. How Starwood rates this property as a level three is a joke. Stay away
August 17, 2013
Rated 5 out of 5 by Michelina Great overnight hotel clean bright rooms
We loved staying at the Element, it provided very clean comfortable beds, the room is bright, clean and has full size fridge (kitchen) The room is spacious enough for a family of four. Loved the uncluttered concept of the hotel lobby and hotel room. Good size shower. We will definitely stay at the Element again. The front desk reception was excellent.
August 4, 2013