Rated 5 out of 5 by Steph2014 This hotel has great service
the Element has all the basics down pat AND they have great service. When I arrived, my room as ready several hours early....they sent someone up to insure we had everything we needed. All of our big and small requests received a great response!
July 18, 2014
Rated 4 out of 5 by DocWayne Very good but with limitations
A very clean, well maintained hotel. It is quite modern in style and furnishings. The staff was responsive and pleasant. The breakfast was a disappointment. There was a good selection of foods but the baked goods were mediocre and the breakfast room (lobby) was quite noisy. There was apparently little sound insulation. The room arrangement and furnishings were very good.
July 17, 2014
Rated 3 out of 5 by Michele12345 Good for family but rooms need better attention
The rooms are good size. We were given a handicap room and had to put towels at the bottom of the shower curtains because the water was coming out while you shower. Shower head and bar was broken and fell on our head as we showered. We could have been badly injured. We reported it for fixing but no one came after waiting 2 days. We ended up fixing it ourselves. Soap dispenser and bar soap not refilled even though it was obviously empty. Had to call and ask for it. Floors weren't vacuumed during our stay or not cleaned properly. AC either too cold or too hot. I think it's the vent location blowing air directly to the beds. Not very healthy because you either freeze or sweat. Love that there is a laundry room. Best feature really. Especially when you're traveling for the sports tournaments. Breakfast food items were okay. Not as good as comparable hotels we stayed in this summer. Too much carbs and hardly any hot food selections.
Our 4 night stay was okay overall. The little things mentioned above could be prevented with a little more attention to detail. Seems nothing but really adds up.
July 14, 2014
Rated 4 out of 5 by Botica Great hotel
Good, but far away for center
July 12, 2014
Rated 5 out of 5 by JerseyDevil Pet friendly
My pets and I were made to feel welcome and I appreciate the "no pet fees" policy. The suite was well-appointed and spacious and the bed very comfortable.The staff was courteous and immediately responsive to all requests.
July 11, 2014
Rated 5 out of 5 by jpvbjvb99 A great family hotel
Excellent place to stay.. Clean, Friendly and priced right. Big rooms and great breakfast. We spent three days and it felt like home.
July 9, 2014
Rated 4 out of 5 by Tootsiepop Great for families
This is a great hotel for families. This is our second time staying here, and we would definitely stay again. We stayed here last summer, 2013. I believe the hotel was fairly new at that time. We stayed again this summer (2014). It was still very nice, but the hotel showed a bit of wear and tear since last summer: corroded shower caddy, scrapes on walls, little bit of mold on shower ceiling, stains on sofa...just minor things that prevent me from rating the hotel higher. I notified the staff of the conditions, and they were very accommodating. The hotel manager, Wayne, was very nice and apologetic. He and the rest of the staff did all they could to make up for any of the minor inconveniences these things cause. Aside from these minor negatives, the rest of our stay was great. The breakfast is a nice bonus, especially with kids who want to eat as soon as they wake. The workout room was also fabulous. They also have an evening cocktail hour. We really enjoyed this hotel and look forward to our next visit. If the hotel paid a bit more attention to minor details, they would have gotten five stars from us.
July 8, 2014
Rated 5 out of 5 by JETFAN GREEN AND CLEAN
FIRST TIME STAYING AT THE ELEMENT BRAND. FABULOUS EXPERIENCE. PERFECT CHECK IN. TOTALLY DIFFERENT CONCEPT IN CLEAN. EVERYTHING WAS SPOTLESS. IT IS NOT COMFY HOMEY. IT IS CLEAN, MODERN AND I COULD HAVE LIVED THERE.
THE WORK OUT ROOM WAS GOOD AND THEY HAD AN INDOOR POOL.
THE FREE BREAKFAST WAS ALSO BETTER THAN MOST FREE BREAKFASTS I HAVE ENCOUNTERED.
WILL DEFINATELY STAY HERE AGAIN
October 28, 2013