Rated 5 out of 5 by biztravelr another nice stay
i usually stay here on business travel as the hotel is central to al areas of miami. health choices for complimentary breakfasts, free internet, clean facilities and friendly staff.
i didnt know until this time that they have a nice little complimentary snack in the evening mon - thurs. nice surprise. nice spread with beer and wine for those who like it. this hotel goes above and beyond for travelers.
coffee and water always available in lobby.
March 2, 2014
Rated 3 out of 5 by Wnagel not for busienss travlers
I was very disappointed in the hotel, I’m a seasoned traveler and a four year platinum member. 1st the staff was great, in the hotel it was nice and clean. The problem was bad location.. its in an industrial area without anything around it. Next when I really needed to print something off using the business center the computers didn’t have MS word. They had something called open office. The formatting didn’t work in the program and it took longer than needed for me to get prepared for my meeting that morning because the computer problem. I can’t believe that the hotel wouldn’t pay for MS office for its guest.
February 22, 2014
Rated 4 out of 5 by Rob23 Brand New Property
This hotel opened up one day before I arrived. The property is very hard to find and in a not so good looking area. However, the property itself is gorgeous. I have mixed reviews on the staff. Some are new to the hospitality industrty and really need some work on their knowledge and professionalism. The front dest supervisor (with glasses) was extremely pleasant, assistful and knowledgable. The swimming pool was not up and running yet. The TV in the workout room was not working. The morning breakfast was absolutely EXCELLENT. The house keepers were very pleasant and assistful. I would definitely stay at this property again. I would want to see what is different after its been open for a while.
February 21, 2012
Rated 5 out of 5 by Mariela Grate location
Excellent choice if you need to stay close to the airport.
February 27, 2014
Rated 5 out of 5 by RafKam Escellent Stay at Element
Having stayed at every other Starwood property in the Miami area, I was curious to check out the Element, which is why I booked a 1-night stay here.
Having heard of negative reports on arranging the airport pickup, I was pleasantly surprised to find that I got straight through to the hotel, and within 10 minutes the van was picking me up curbside. The driver was friendly and helpful, and after picking up a couple more guests we were on our way to the hotel.
The location is probably the worst thing about the hotel: it sits in the middle of an industrial area, mostly used as overflow car parks by the rental companies. So if you're staying here you're almost completely dependent on driving or relying on the airport shuttle.There is a lot of construction going on here, so it is conceivable that at some point in the future this area becomes gets more action. In the meantime, the location by the water is pleasant enough, and safe from aircraft noise, which is understandable and quite tolerable levels from the rooms, the location is quite peaceful.
Check-in was a bit chaotic, with a single staff trying to man the phone and check guests in. Otherwise found lobby to be very well appointed and spacious. Good sized gym, and very nice swimming pool area, which I unfortunately did not get to use.
As a Platinum, I was upgraded to a studio room, which had a separate kitchen/living room area, complete with cooking utensils and microwave/hotplate/dishwasher. Lots of storage too, and a very cozy couch/TV area. Bathroom was massive with an oversized shower, which I liked. Two things I disliked were the massive central aircon unit was inside the bedroom so got quite noisy, and, as pointed out by other people, the drinking glasses in the room were chronically dirty. As in someone had drunk chocolate milk from them and just put them back there without so much as rinsing them...
Breakfast was very nice, considering it's included in the price, and I also appreciated the computers and free printing in the lobby. On the downside, I found the food selection from the little takeaway shop to be extremely limited. Considering the rooms have microwaves, they could at least offer some microwave meals, as I got there quite late and had to make do with pretzels and chips.
All in all, for such amazing rates it's a good place to base yourself, if you're driving and you don't need to be in SoBe, or if you want great comfort at very reasonable prices.
June 14, 2012
Rated 4 out of 5 by travelhungry47 One night before flying home
We didn't dare risk a traffic jam driving up from Key West on the day of our return flight, so we went to the Element the night before. We picked it among all airport hotels cuz of free breakfast and the Green rating; that's always a big plus.There was no problem with a late check out. The pool area was a pleasant place to get in a last bit of swimming and sun before returning to the land of snow and sleet. Breakfast was great, we especially liked the expresso maker.
February 22, 2014
Rated 5 out of 5 by Autola great hotel!
We stopped in at 8am to leave our luggage & they let us check in & use our room. We are amazed at how good the breakfasts are.Try the spinach wrap! Everyday something differrant.l love the shower & amenties.I really like that you went with the dispenser for the shampoo & soap, kudos!The shuttle service is stupendes! We absolutly will stay here agin.Thanks for all the extra service! Thank-you William! Everyone went above & beyond!
April 20, 2012
Rated 5 out of 5 by Moore5 Great Stay
My boyfriend and I stayed here a few weeks ago and truly enjoyed our stay. I like that they have a complimentary dinner buffet Monday - Thursday and a continental breakfast every morning. There was some construction along the streets when we arrived however, the detours were easy to follow. There were some fast food restaurants around but not major restaurants within a short distance. We had a car so finding food was not an issue for us. Also, we brought lots of food with us. If I had one complaint it would be that our cell phones did not work well inside our room. We had a lot of dropped calls. Overall, this is a very nice hotel.
July 17, 2012