Rated 4 out of 5 by Jk53 Quick and easy in and out
It was very clean and getting in and out took very little time, something that I appreciate at a airport hotel. The only thing that would be better if there was room service.
November 24, 2013
Rated 5 out of 5 by besunboy Good for overnight stay and working day
Arrived at MIA around midnight, called hotel and shuttle arrived in 15min.
Driver was friendly, check-in smooth and upgrade to a bigger room.
Internet is fast, and rooms are well equipped to work.
Hotel looks new, rooms are clean and efficient.
Gym on the smaller side but well equipped, did not use pool.
Overall if you need an extended stay or a hotel for a night near MIA airport I would certainly recommend this hotel !
November 1, 2013
Rated 5 out of 5 by Vince84 Great business location
Discovered this hotel by sheer chance and I have adopted ever since. What sets apart this hotel is very secluded location just steps away from Miami International Airport. Secured access premises and great modern rooms with "heavenly beds" - just perfect for the business traveler.
November 15, 2013
Rated 5 out of 5 by Halo Jewel Near Everything
I feel at home. Thanks for everything.
A suggestion will be to eliminate groups from the main entrance. Is already too narrow
November 21, 2013
Rated 5 out of 5 by frosado Wonderful Way to start your vacation
This was my first time staying at an Element Hotel, and I have to say I was exited and very pleasently pleased! The hotel is very modern, clean but it has a very cozy vibe because of its staff. We arrived very early but the Front Desk staff was quick to get us into our room. The size of the room is just amazing with everything you might need for a day or a week staying day. Love the desing and the very huge shower and comfy bed. The biggest highlight has to be the staff. The front desk manager and his team where always very helpful and did so with a smile! Orlando, the driver went above and beyond with recomendations and making us feel like we where his only guest! The only bad thing I can say is that there are very few element hotels!!! I want More!!!!
July 25, 2013
Rated 5 out of 5 by Maxxts Excellent service
This is a beautiful new hotel with a wonderful staff. We arrived very late at the hotel from the airport. The staff, specifically Yusiner and Tanya, were very pleasant, helpful and attentive to our needs during our first stay prior to our cruise. They are the reason that we came back after the cruise to this hotel.
November 9, 2013
Rated 5 out of 5 by JenkinsR Great Staff at Miami airport Element hotel.
Thank you to Yusnier. You really helped me out a lot and. True professional and you are a real asset to the Element hotel.
November 19, 2013
Rated 5 out of 5 by LAYLAY I Loved This Hotel.
The staff was great as soon as I walked through the door. Which was a plus to me because I'm used to being treated rude by people in Miami. I was growing concerned when driving to the hotel because it's close to the airport but it's in the middle of nowhere. Yes, the area around were factories and a lot of construction going on. But it really is a beautiful hotel and very clean. My favorite was the showers and the wonderful beds. A plus was the breakfast in the morning and the complimentary internet was very helpful. The only thing I didn't like was the long hallways and my key was acting up and I would have to play around with it to get it to work properly. But other than that it was an excellent stay. I will stay here again when I come back to the area.
August 30, 2012
Rated 5 out of 5 by Halo Great for the Price
Centric with easy access by CAR anywhere in Miami. Area is Industrial and underdeveloped
November 18, 2013
Rated 4 out of 5 by Leomatis The hotel is awesome has great accessibility and features
This hotel was an ideal overnight stay to catch an early flight. It is in very close proximity to the airport about a 10 minutes ride. The driver was very pleasant as well. While checking out the breakfast buffet was available for all guest which is a big plus. Will definitely recommend this hotel.
November 5, 2013
Rated 2 out of 5 by lostinmiami What reservation??
I show up at the hotel after spending over 2 hours looking for the hotel. At 12 am they tell me there is no reservation and call SPG who tries but does nothing for me. They send me off because all SPG hotels were sold out. The location of the hotel is the worst I have ever tried to find. The following night when I tried to find it again after being given HORRIBLE directions by the front desk I have to pay a taxi driver to have me follow him to the hotel. Funny thing is I have a great sense of direction
August 10, 2013
Rated 5 out of 5 by pugs Hotel gives great value
The SPG points to stay at this hotel were alot less than others in the area. We were a little concerned that was because the hotel was not very nice. But the reviews were good so we gave it a try. We were very pleased with our decision. The rooms were very clean and spacious. The staff was very accomodating. The complimentary hot breakfasts each day were great. I would highly recommend the Element Hotel to others staying in the Miami area.
October 4, 2013
Rated 4 out of 5 by touchan Reservation/check-in problems
I booked with 2 adult and 1 child, but the receipt says just 1 adult. Therefore, the elements prepared for myself only, not for my family. As I requested, they set up everything. There may be some trouble in the online booking system.
When I checked in, the process was smooth. But the clerk did not ask my car at all. As a result, "no parking" sticker was put on my car, on the next morning.
Room was clean enough, but I had some allergy there. there may be too much dust in the sofa.
Coffee was bad
August 3, 2013
Rated 3 out of 5 by stormy9251 Beautiful hotel lacking in good staff
the hotel looked beautiful, but the staff needs work. The cleaning crew used the same elevators as the customers and were a bit rude in their hurry to get their work done. The were more annoyed with you in trying to get from point a to point b. We got 2 rooms and did an early check in around 9 am so that we could get rooms as close to each other as possible, since we had a 6 year old in the other room with her grandmother but she has a tendency to sleep walk to our room we wanted her close in case she needed us. Manager promised us rooms a couple doors down from each other but when we came back to check in they moved us to opposite sides of the building saying they never did that. Hot breakfast in the morning was a joke frozen breakfasts are way better than the food they offered.
March 17, 2013
Rated 4 out of 5 by Malenki Almost perfect.
The idea behind Element Hotels is a winner! But I'm not exactly sure what type of guest they are trying to attract. As a frequent Sheraton guest I have gotten used to the restaurant, the bar, and those other great amenities which Starwood is noted for. They do have a shuttle which takes you to various close-by restaurants, and the option of ordering in, which I did do. But sometimes you just want to stay on property, though not necessarily in your room. The light lobby dinner and breakfast are great ideas, but a one wine limit with dinner is not. I would also suggest that some sort of dish towel or scrubber for washing dishes be placed in the rooms.
Nonetheless, my stay was quite pleasant, and I probably would stay at this property again, as its proximity to the airport is wonderful.
February 23, 2013
Rated 5 out of 5 by Bobalink62 clean and stylish
Thoroughly enjoyable. The rooms are accomodating and very functional. The full size refrigerator makes this perfect for inviting friends or bringing the family along. Internet connections are easily accessable and the seating area is pleasent for relaxing or for business. The staff were always looking to please.
In booking a shuttle to the pier, the front desk could have informed the transportation man how many people would have a reservation. As a larger van was needed it would have saved some time.
March 9, 2013
Rated 3 out of 5 by Woodgoods This contemporary-style hotel
This contemporary-style hotel has some drawbacks. The room itself was spotless as I expected. The breakfast was less than average. I travel a lot on business, have stayed at quite a few better hotels for less money. And what's up with the 9.00 parking charge per day? I really expected that given this hotel's difficult to get there location, they would try harder to please the traveler.. The room was very clean and very comfortable. The rest of what you expect at a good hotel was below average.
March 11, 2013
Rated 3 out of 5 by 737823 Great hotel, cleanliness is a serious issue
I have been loyal to the Element brand for several years now and I was eager to stay at the new MIA property. Unfortunately, the cleanliness in my suite was far below my expectations. Kitchen utensils were not clean. Bathroom towels stained. I found hair on the bathroom vanity, and housekeeping left a partially used lotion bottle from the last guest. Coffee creamers in room had expired recently as well. Overall housekeeping is lacking here, and corrective action needs to be taken ASAP.
June 8, 2013
Rated 5 out of 5 by Tkdjohn Our New Miami International Choice
We were really happy to have chosen Miami International Element for our layover. A real 10 in our books. Another Starwood Gem. We'll be back.
November 4, 2013
Rated 5 out of 5 by yohalf Just what we needed
Complimentary breakfast and dinner over exceeded our expectations. Hotel is a little out of the way, but the complimentary shuttle can get you to the metro rail. The shuttle runs on 30 minutes intervals. Only recommendation is that when you schedule a shuttle for pickup that they get your number in case the shuttle cannot find you. We spent about an hour once waiting on a shuttle before I called back and found out it couldn't find us. Would definitely stay here again if in the area.
June 2, 2013
Rated 5 out of 5 by Rhonda27 Excellent Staff
William, Marque and the rest of the staff are very helpful, friendly and kind. I have been staying at the Element Miami since January 21 and will be there until May 31. I enjoy staying there. Everyone is professional and welcoming. I was asked by my VP if I wanted to move to a hotel near the beach-downtown. I know the hotel has a restaurant and other amenities the Element does not have, but you can not put a price tag on friendly people and that is what I experience at the Element,.
April 19, 2013
Rated 5 out of 5 by Konsta Great hotel
Where would I start... 1) Spacious, clean rooms with modern and comforting design. Comfortable beds. Great bathroom. Amazing equipment. Fridge and freezer were great, lots of equipment in kitchen 2) Amazing complimentary breakfast with healthy options (egg white omelets were amazing!), great way to start the day 3) Free wifi everywhere for as many devices as you needed 4) Printer and gym (free fruits in the gym) were great 5) Lobby area was comfortable 6) Free parking...Overall AMAZING VALUE FOR MONEY.
I can't really think of any negatives except cleaning staff didn't show up before 11am as requested one morning when I had important meeting and needed the room cleaned before that.
Stay here. You can drive to downtown in 15 mins, South Beach 20-25 mins. Easy. The noise from airplanes is not distracting.
January 2, 2013
Rated 4 out of 5 by Nancy50 Highly Recommended
Easy online reservations
Efficiency and friendliness of staff
I would recommend this hotel very highly and when we return to Miami, this will our first choice of hotels.
October 29, 2013
Rated 5 out of 5 by Oracle Convenient to the airport
We enjoyed staying here. The staff was so helpful and the shuttle service was outstanding! We had a rental car to return, there was road construction and the signs were confusing. The staff suggested returning the car the evening before, picked us up at the rental facility and dropped us off at the airline check in the next morning. The hotel facilities are lovely and we appreciated having free wi-fi, a kitchenette, and a free breakfast. We would happily stay here again.
May 7, 2013
Rated 5 out of 5 by Dave Positive surprise
After reading the mixed reviews I was prepared for an average stay. This is our first stay t an Element property and we were very pleased. The staff greeted us warmly and our room was ready upon arrival. The property is very tastefully decorated and the the room very comfortable with everything you might want for a short or long term stay. We will defiantly be back. The only slightly negative is the location which I hard to find the first time you you visit the property.
February 19, 2013
Rated 5 out of 5 by vanillawalker magnificent and accommodating staff
the best rooms, staff, and shuttle crew..very friendly..Efrain was very very helpful with any traveling we had to do...great great continental breakfast... just a wonderful experience.
October 27, 2013
Rated 3 out of 5 by bps2012 Dissapointed
My partner waited 40 minutes to be picked up at the airport and saw the shuttle drive right by him. Then we could not get his internet hooked up and spent an hour with the Technical Support line. I found the heating system difficult to understand (no directions) also no listing of TV stations or information about the hotel was located inside the room (like a welcome binder that other hotels have). Yes it's modern and sleek but other than that - not a great experience.
January 21, 2013
Rated 3 out of 5 by KGusD Elements MIA Airport
I travel approx 220 days a year and as an SPG platinum and loyal SPG member I heard about Elements and decided give it a try.
Not a good decision; TV did not work, check in was very slow and had now Platinum check-in, and most importantly the AC could not be set lower than 68 degrees by default.
Tried it and sorry to say my comfort is more important than a few extra degrees to save the hotel money.
September 16, 2013
Rated 5 out of 5 by Brandym17 Beautiful New Hotel Experience!
I came in later during the evening, the woman at the desk was very helpful and check-in was a breeze. The room was amazing! Had a kitchen, living room, bathroom, and a seperate bedroom. The place was layed out like a beautiful one bedroom apartment-one which I would absolutely live in.
The bathroom was very large; huge shower, great water pressure, and very hot.
Beds were cozy and comfortable; just enough firmness.
Now for the one thing that may get on some people's nerves...
I heard the roaring of the airplanes but ear plugs were provided, and I was also on the top floor (5th). I'm one of those people that sleeps like a rock during thunder storms so that was just a bonus ;)
The breakfast in the morning was very great too. The wraps were large, there was also smoothie shots, espresso, latte, coffee, fruit, toast, bagels-everything! Just an all around awesome experience, cannot wait to stay here again!!
September 23, 2013
Rated 5 out of 5 by Rhonda27 William, Marque and the entire staff are amazing.
I have been staying at the Element, Miami since January 21. Due to changes with my company I am now required to pay for the nights I am not there at the hotel but would like to keep my room (I have a pug, Bijoux). I will be at this hotel until May 31. I have truly enjoyed everyone. William, Marque(sp?) and the entire staff are such a great group of people. I really appreciate them going above and beyond. I am looking forward to the next 2 months staying with them.
April 1, 2013