Rated 5 out of 5 by nemotheq A wonderful hotel, a great stay
We've stayed in many Starwood hotels, but this was our first Element--and we can't wait to go back. The room was comfortable, stylish, and immaculately clean. The hotel was packed because of a snow/ice storm, but the room, halls, and all facilities were remarkably quiet. The staff were professional, friendly, and helpful. The breakfast buffet was excellent, and the gym was clean, modern, and convenient. As I say, the hotel was unexpectedly swamped with guests, but everything went along with smiles and courtesy. I can't say enough to commend all the staff for making our stay relaxing and enjoyable. One of the most pleasant hotel experiences we've ever had, and cheap at twice the price! We'll be back.
December 25, 2013
Rated 5 out of 5 by RegularDutch Different from other hotels, excellent service
I like this hotel. Looks good, has super nice beds and showers. Staff is very helpful and friendly and I like that they recognise their guests (all shifts). Felt like they were really committed to make my stay (part business, part personel) worthwile. Did not use the breakfast that was included because I have special dietary needs, but it looked like the other guests were enjoying it. I got upgraded to their full kitchen room. Missed having a bath, but also never asked for one. I do not they have 2 queen bed/tub rooms. Will definitely come back. Liked that they took my request for a quiet spot into account. Also appreciated that I was taken seriously when complaining about a barking dog in a room across from mine. I would definitely recommend this hotel. It looks and feels different and the bed are godly!
March 15, 2014
Rated 5 out of 5 by Bloodhound Superior room and facilities
This is now our new favorite hotel in Toronto. The room was spacious, and shocked us in having a full kitchen and living room area in a standard room. It was very clean and decorated in a calming motif. The staff were very helpful, and not only did the room come with a free buffet breakfast, but we found out that on Mon-Thurs they have a free mini-dinner as well for hotel guests. the exercise facilities were top notch, and if I were picky I could only critique one point in that the hot tub could have been a bit hotter.
March 9, 2014
Rated 5 out of 5 by Kernal Very Nice Staff!!!
Hotel is clean, The Staff are GREAT and the food they serve is very GOOD too!!
March 16, 2014
Rated 5 out of 5 by MarchBreak Loved it
We stayed during March break for one evening. In the morning the chef in charge of the breakfast buffet went out of his way to prepare something special for my daughter who has dietary restrictions. He then sought us out later to see if we were staying another night so he could plan on what to make her. We were touched by his attentiveness. Overall the stay was great, the hotel extremely clean and pleasant.
March 12, 2014
Rated 5 out of 5 Better than home !!
We started our visit off with great rates and superb customer service. It got better as the 6 of us entered the spacious room to find a full kitchen Nd enough sleeping space for everyone the rain shower was relaxing and wonderful and the conscious Eco effort was evident in the entire room. The door bell system and make up room system was super cool. The salt water pool was soothing and the complimentary daily breakfast was delicious with variety each of the four days we were there. I could go on and on how awesome it was but you should see for yourself really close to wonderland too. At times we didn't want to leave because it was so good.
August 13, 2013
Rated 5 out of 5 by MistyM Lovely Experience
We stayed at the Element for the first time and were very impressed with the friendliness and courtesy of the staff. The hotel was clean, the pool and hot tub were just the right temperature and the breakfast (included) was very nice. I have no complaints and would definately stay again.
March 7, 2014
Rated 5 out of 5 by Johanson Great Stay
This motel is very modern decor and very spacious.
The room was big and had full kitchen.
March 6, 2014