Rated 5 out of 5 by Absolute Brand New Element Hotel - Excellent Decor and Design!
This was not a planned stay, but due to weather delays at YYZ I needed a place to spend overnight, and arrived at 1am. It was actually a quick taxi ride from the airport, although at checkin I was told there was no hot water, as there was maintenance being performed, but it would be quickly completed.
I had a flight at 7am (so I stayed from 1am-5am), and was immediately impressed with the decor and appearance of the hotel - clearly it was a new hotel which had just opened!
My room was very attractively decorated as well, with a fully functional kitchen (and pots, pans, utensils) plus some basic spices. It didn’t have a separate bedroom, but rather a half-wall separating the kitchen from the bed.
Although I had a short stay, I was very impressed with this Element compared to the one in NYC.
Sadly, the hot water was not quickly repaired, requiring a cold shower at 5am. I don’t believe that was normal or to do with how new the hotel was, and I was warned at check-in, so I won’t take a star away for that.
February 16, 2015
Rated 5 out of 5 by nemotheq A wonderful hotel, a great stay
We've stayed in many Starwood hotels, but this was our first Element--and we can't wait to go back. The room was comfortable, stylish, and immaculately clean. The hotel was packed because of a snow/ice storm, but the room, halls, and all facilities were remarkably quiet. The staff were professional, friendly, and helpful. The breakfast buffet was excellent, and the gym was clean, modern, and convenient. As I say, the hotel was unexpectedly swamped with guests, but everything went along with smiles and courtesy. I can't say enough to commend all the staff for making our stay relaxing and enjoyable. One of the most pleasant hotel experiences we've ever had, and cheap at twice the price! We'll be back.
December 25, 2013
Rated 5 out of 5 Better than home !!
We started our visit off with great rates and superb customer service. It got better as the 6 of us entered the spacious room to find a full kitchen Nd enough sleeping space for everyone the rain shower was relaxing and wonderful and the conscious Eco effort was evident in the entire room. The door bell system and make up room system was super cool. The salt water pool was soothing and the complimentary daily breakfast was delicious with variety each of the four days we were there. I could go on and on how awesome it was but you should see for yourself really close to wonderland too. At times we didn't want to leave because it was so good.
August 13, 2013
Rated 5 out of 5 by Saied12 Great Hotel Experience
We stayed at this hotel last week and we had a great time. The room was big, spacious, and comfortable and was equipped with a full- sized kitchen. The beds were comfortable after the first night, but on the first night we had trouble sleeping. The breakfast was really good and had new specials everyday, along with the evening reception. There was also 24 hour coffee, but was always out of water and/or milk whenever I needed to use it. Also, Stephanie was a big help at the front desk when we had problems. This hotel is about 25 minutes away from Toronto and a great choice for any type of traveler. We will definitely be back very soon!!
July 9, 2014
Rated 5 out of 5 by Wayne23 Excellent value; many unique features
New hotel with tons of style. Bright modern rooms and stylish kitchens - right down to the dishes and cutlery. Kitchens are completely equipped including filtered drinking water and even paper towels. The complimentary breakfast is a real treat - healthy with plenty of hot and cold choices. Great dining areas both inside and outside. Staff is very helpful and provided an automatic room upgrade for Starwood Gold. Many restaurant and fast food choices within steps of the hotel. Overall, a great experience - based on Canada's first Element,, we need a whole lot more of these!!
July 27, 2013
Rated 5 out of 5 by Bilal81 Awesome hotel!!
I found this hotel to be excellent, the full kitchen, a full size fridge, all the silverware and fine-china, it was exquisite. You can see and feel the eco-friendliness in every aspect of this hotel. Staff was supper nice and helpful. I travel allot throughout the year and therefore as necessity have to stay in hotels across North America and worldwide. I found Element to be a refreshing surprise, every little detail was taken care of. Top notch quality all around, should be 5star plus.
September 3, 2013
Rated 2 out of 5 by flyers23 Inadequate hot water
Not enough hot water for 2 people to take showers. Ist day there was none. Maintenance came to room and ran water for at least 10 minutes then hot water came out. after they left, hot water was good for a quick shower but then not enough for the second person to use. Next two days the same thing with none coming from bath sink after shower in order to shave. Told front desk twice and nothing was done. We travel 1-2 times a month and will avoid any element hotel.
November 11, 2013
Rated 5 out of 5 by Ciccio More than expected
I was so impressed w this hotel, the room was very comfortable and spacious. A saltwater pool, room kitchen & dishwasher, bed was super comfortable and the shower head (drops like rainwater) was sooo soothing. If I have a negative comment, it is that there is no wooden spoon in the kitchen and all they have are plastic cooking tools. You should never cook w plastic!!! Element is an AMAZING hotel, my g/f & I will definitely go back and use that shower again!
October 1, 2013