Rated 5 out of 5 by nemotheq A wonderful hotel, a great stay
We've stayed in many Starwood hotels, but this was our first Element--and we can't wait to go back. The room was comfortable, stylish, and immaculately clean. The hotel was packed because of a snow/ice storm, but the room, halls, and all facilities were remarkably quiet. The staff were professional, friendly, and helpful. The breakfast buffet was excellent, and the gym was clean, modern, and convenient. As I say, the hotel was unexpectedly swamped with guests, but everything went along with smiles and courtesy. I can't say enough to commend all the staff for making our stay relaxing and enjoyable. One of the most pleasant hotel experiences we've ever had, and cheap at twice the price! We'll be back.
December 25, 2013
Rated 5 out of 5 by darrick11 Hotel
Excellent hotel. Very new and updated. With the kitchen facilities good for long or short stays. Staff was very friendly and knowledgeable..
November 17, 2014
Rated 5 out of 5 by ewoods2014 Quiet Comfortable and Convenient
I would have to say this was the best hotel experience I've had. The floor we stayed on was quiet, even staying 1 room from the elevator. The rooms were comfortable and clean. I loved that there are different restaurant options a walk away, close to an LCBO. Staff was extremely friendly. Looking forward to returning and I have already recommended this hotel.
November 10, 2014
Rated 5 out of 5 by Saied12 Great Hotel Experience
We stayed at this hotel last week and we had a great time. The room was big, spacious, and comfortable and was equipped with a full- sized kitchen. The beds were comfortable after the first night, but on the first night we had trouble sleeping. The breakfast was really good and had new specials everyday, along with the evening reception. There was also 24 hour coffee, but was always out of water and/or milk whenever I needed to use it. Also, Stephanie was a big help at the front desk when we had problems. This hotel is about 25 minutes away from Toronto and a great choice for any type of traveler. We will definitely be back very soon!!
July 9, 2014
Rated 5 out of 5 Better than home !!
We started our visit off with great rates and superb customer service. It got better as the 6 of us entered the spacious room to find a full kitchen Nd enough sleeping space for everyone the rain shower was relaxing and wonderful and the conscious Eco effort was evident in the entire room. The door bell system and make up room system was super cool. The salt water pool was soothing and the complimentary daily breakfast was delicious with variety each of the four days we were there. I could go on and on how awesome it was but you should see for yourself really close to wonderland too. At times we didn't want to leave because it was so good.
August 13, 2013
Rated 5 out of 5 by Norm14 Very comfortable and homey
This Hotel was much more than I expected. In some ways simple or basic, in others much more.
The room is the best I have experienced, even compared to far more expensive rooms. It felt like a place i could live. Not sure i would ever need a full size fridge or a dishwasher during a hotel stay, but must be great for long term guests working away from home. It did give it a condo feel, so felt like a home.
The Hot/cold water could use more control. Too fine a line between too hot and too cold in the shower.
Service was very friendly and natural, even the guys taking out garbage said a nice hello.
The breakfast was ok, nothing special. Coffee was inconsistant and not to my liking.
Overall, for a no frills hotel, I would love to stay here again.
Not too far from the airport (10-15 min), but did find it took a while to get a cab when needed.
October 31, 2014
Rated 5 out of 5 by Wayne23 Excellent value; many unique features
New hotel with tons of style. Bright modern rooms and stylish kitchens - right down to the dishes and cutlery. Kitchens are completely equipped including filtered drinking water and even paper towels. The complimentary breakfast is a real treat - healthy with plenty of hot and cold choices. Great dining areas both inside and outside. Staff is very helpful and provided an automatic room upgrade for Starwood Gold. Many restaurant and fast food choices within steps of the hotel. Overall, a great experience - based on Canada's first Element,, we need a whole lot more of these!!
July 27, 2013
Rated 5 out of 5 by Bilal81 Awesome hotel!!
I found this hotel to be excellent, the full kitchen, a full size fridge, all the silverware and fine-china, it was exquisite. You can see and feel the eco-friendliness in every aspect of this hotel. Staff was supper nice and helpful. I travel allot throughout the year and therefore as necessity have to stay in hotels across North America and worldwide. I found Element to be a refreshing surprise, every little detail was taken care of. Top notch quality all around, should be 5star plus.
September 3, 2013