Rated 5 out of 5 by Absolute Brand New Element Hotel - Excellent Decor and Design!
This was not a planned stay, but due to weather delays at YYZ I needed a place to spend overnight, and arrived at 1am. It was actually a quick taxi ride from the airport, although at checkin I was told there was no hot water, as there was maintenance being performed, but it would be quickly completed.
I had a flight at 7am (so I stayed from 1am-5am), and was immediately impressed with the decor and appearance of the hotel - clearly it was a new hotel which had just opened!
My room was very attractively decorated as well, with a fully functional kitchen (and pots, pans, utensils) plus some basic spices. It didn’t have a separate bedroom, but rather a half-wall separating the kitchen from the bed.
Although I had a short stay, I was very impressed with this Element compared to the one in NYC.
Sadly, the hot water was not quickly repaired, requiring a cold shower at 5am. I don’t believe that was normal or to do with how new the hotel was, and I was warned at check-in, so I won’t take a star away for that.
February 16, 2015
Rated 5 out of 5 by Neilster20 Great Hotel
Everything about this hotel was great!
January 4, 2015
Rated 5 out of 5 by Rowena11 family friendly hotel
this hotel feels like home.. every single staff are very friendly and accomodating...very family oriented and you feel very safe... the free breakfast is a real treat, lots of choices.. my family enjoyed it so much and can't wait to come back...
December 29, 2014
Rated 5 out of 5 by darrick11 Hotel
Excellent hotel. Very new and updated. With the kitchen facilities good for long or short stays. Staff was very friendly and knowledgeable..
November 17, 2014
Rated 5 out of 5 by ewoods2014 Quiet Comfortable and Convenient
I would have to say this was the best hotel experience I've had. The floor we stayed on was quiet, even staying 1 room from the elevator. The rooms were comfortable and clean. I loved that there are different restaurant options a walk away, close to an LCBO. Staff was extremely friendly. Looking forward to returning and I have already recommended this hotel.
November 10, 2014
Rated 5 out of 5 by Norm14 Very comfortable and homey
This Hotel was much more than I expected. In some ways simple or basic, in others much more.
The room is the best I have experienced, even compared to far more expensive rooms. It felt like a place i could live. Not sure i would ever need a full size fridge or a dishwasher during a hotel stay, but must be great for long term guests working away from home. It did give it a condo feel, so felt like a home.
The Hot/cold water could use more control. Too fine a line between too hot and too cold in the shower.
Service was very friendly and natural, even the guys taking out garbage said a nice hello.
The breakfast was ok, nothing special. Coffee was inconsistant and not to my liking.
Overall, for a no frills hotel, I would love to stay here again.
Not too far from the airport (10-15 min), but did find it took a while to get a cab when needed.
October 31, 2014
Rated 5 out of 5 by Alexa182014 Staff Responsiveness
Staff are very responsive to our requests and inquiries. They are courteous and pleasant. Our check-in process was quick & easy, shows that staff are knowledgeable of their procedures.
October 22, 2014
Rated 5 out of 5 by Pell Very clean and modern
I stayed at this hotel for one night. The room was very clean and tidy. The staff is amazing and the rooms are very quiet. I slept right through the night , which is very rare. The bed is heavenly.
October 7, 2014