Rated 4 out of 5 by yousee Staff training
I recently stayed at this hotel during my business trip. Hotel is very closely situated to Frankfurt Airport and it is quite new. It gives a very pleasing feeling when you enter the hotel.
Rooms are quite clean and well maintained.
The only bad experience I had was non responsive staff. I ordered soup and staff promised me to bring bread which did not turn up until I finished my meal. Next morning when I ordered coffee and it turned up after I was done with my breakfast.
I would suggest to hotel management to provide better training for the staff.
October 18, 2014
Rated 5 out of 5 by ENJOYTHERIDE I have enjoyed my stay.
My stay at the Element Hotel near Frankfurt Airport was very nice. The price is right and excellent sevice. Also opened recently (September 2014) so is practically new. I recommend this hotel if your flight leaves early in the morning to avoid the rush of last minute. Good luck.
October 12, 2014
Rated 5 out of 5 by North68 It was great stay!
great staff and Fantastic service!
October 5, 2014
Rated 5 out of 5 by TravDoc Great New Hotel
This hotel is a gem. New, clean, conveniently located to the Frankfurt Airport (FRA), and best of all, it is a hotel which is high class, but reasonable. I was on an extended business trip, and found out that they have a laundry facility in the basement, with very reasonable prices, and super convenient. Staff is awesome - always with a smile. The room I had came with a full kitchen - which was very impressive. Parking is well illuminated, and best of all, the entire environment is Sharp. Great place, excellent value. Definitely a good choice.
September 24, 2014
Rated 4 out of 5 by ValeriTch Nice hotel near airport
It was over my expectation. Close to airport, fullfilled by equipmment including dishwasher (not important in my case) and iron (important). Nice bed and free Internet connection.
Bad points: absence of towel racks in bathroom (why???) and balcony (I'm smoker which prefer not smoke in room). Poor information about breakfast in room -- I've find restaurant, of cource, but why there isn't some info concerning location and breakfast hours? And there isn't hot dishes on breakfast, only toasts. I like pancakes...
September 16, 2014
Rated 4 out of 5 by Artur Cappucino
I ask for cappucino during the breakfast and response was that it will ne served after breakfast....who drinks cappucino after breakfast????
September 21, 2014
Rated 5 out of 5 by stephanie123 I love this hotel!
Everything was excellent with my stay - service, food, ambiance, proximity to the airport. Everything I need as a frequent business traveler was there, including fast internet, tea/coffee making in the room, refrigerator, microwave, iron and ironing board! The only drawback was the lack of an airport shuttle - because the hotel is new, some of the airport taxi drivers claimed they did not know where it was located.
September 14, 2014
Rated 4 out of 5 by stephenmacd33 A great location for travelers
The Element hotel is great place to stay if you want to be close to the airport. It is just a few minutes drive away. Our first impression of the modern lobby was that it was very inviting and the staff were very helpful and friendly. Our room was also modern ,comfortable and well equipped with everything you need for the night or an extended stay. We were pleasantly surprised how quite it was at night. The breakfast was the only point that didn't totally meet our expectations. It was a little unorganized and the selection could have been better.
September 4, 2014