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Rated 4.1 out of 5 by 21 reviewers.
Rated 5 out of 5 by Great stays for family reunion Very pleasant stay during the summer vacation with family members. Have booked 3 rooms and the hotel staff tried their best to meet our request. The kids bicycles are big hits for two kids. The breakfast buffet are very good and had a lot of selection. Will stay here again for my next trip. July 24, 2016
Rated 2 out of 5 by Average This is just an average hotel June 25, 2016
Rated 3 out of 5 by It is overall a good place It is overall a good place March 12, 2016
Rated 5 out of 5 by New Facility,Great Staff I arrived the hotel at the Chinese National Holiday peak season, but things are all in order during my stay - my room upgrade is there when I checking-in. And what surprise me most is the hotel manager, Ms. Dai is there all 3 days when I am there, helping her staff out - I could met her everywhere, in the canteen, lobby, fitness , morning, noon and evening time. Ready to assist and giving advice. I would definitely come back later. October 4, 2015
Rated 3 out of 5 by Disappointed Frankly speaking, I'm a little disappointed by this hotel. It is hard to believe that it is operated by a professional hotel group like SPG. It is more like to be operated by a local owner, without much experiences. I know that this hotel is the entry-level series of SPG, but I still think that it has to improve A lot to meet the standards. I Booked a suite room, and find that it was very small, not only the living room, but also the bath room and kitch. And the kitchen is not Well equipped. There are not enough dishes or chopsticks or forks, and there are no seasonings and oils. The small rubbish bin cannot hold Anything. The coffee machine is in a very old style, not the kind you will see in most modern hotels that uses coffee capsules. The gym was operated in an easy way. It was weird to see the attendants sat on the window sill talking to each other casually. The changing room is not well leaned, used towers piled on the bench and no one cares. It was not better than a swimming pool in your neighborhood. And the most the bad experience was in the breakfast buffet restaurant. You can see a lot of tables that were not well attended, dishes in the Buffet area were not refilled after foods were taken. Tables and floor were not well cleaned. Staffs seemed tired and not well trained. All things worked in a weird manner. It did be the most disappointing stay with SPG. September 5, 2016
Rated 4 out of 5 by 推荐年轻夫妇周末二日游 优点: 1.CI时被告知房间升一级至带全套厨房的房间,并赠送随行伴侣一份早餐; 2.图书馆令人惊艳,有很多的书可以看,适合下雨天打发时间 3.泳池更衣室的物品很健全,运动室不大但齐全 4.厨房用具齐全,做饭很开心 5.天梦之床依然很舒服,遥控器很有前卫感 6.赠送水果作为欢迎礼物 7.离太湖较近,可以租自行车去湿地公园骑行 8.酒店周边生态环境很好,能看见白鹭 缺点: 1.Keyless使用不便,被告知手机需同时打开wifi和蓝牙,CI时没有调试好,导致两张房卡无法使用; 2.图书馆光线有些昏暗,座椅不舒适不适合看书; 3.房间烟味较大,卫生间灰尘较大,备品太简单; 4.枕头不舒适,早餐虽丰富但口味一般,饮料选择较少,餐厅服务员素质有待加强; 5.厨房厨具是宜家的,粘锅不易清洗,垃圾桶太小又不多给垃圾袋; 6.地理位置偏僻,附近购物中心的超市和餐厅设施物品不全 July 30, 2016
Rated 5 out of 5 by 关于吃 可以加个下午茶时段小食和客房送餐服务。租借自行车可以添加公路车选项吗? June 18, 2016
Rated 4 out of 5 by 有待改善 优点: 1,员工友善,反应积极 2,酒店风格个人比较喜欢 存在的问题: 1,部分设施下午在维修(如泳池,图书馆)。建议是非营业时间维修。 2,隔壁套房用于某公司开会。有些影响睡眠。 3,发票电脑出现问题后,周末无人及时处理。 May 6, 2016
  • 2016-09-23 T12:42:25.916-05:00
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