Until March 2017, the hotel will be undergoing renovations to all guest rooms and public areas. Please contact the hotel for further information.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Package Handling Policy
As you plan your trip, please note that the hotel is glad to assist you with receiving packages sent to the hotel under your name. Please keep in mind that there is a 10 USD handling and storage fee per package, per day which will be added to your folio/room bill. The hotel is not responsible for lost or damaged items.
Pets are not allowed.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. A cleaning fee will be charged to any guest who violates the smoking policy.
Check Cashing Policy
Check cashing services are available to guests who present valid identification. There is a limit of $25 per day and $50 per stay.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
A major credit card is required at time of check-in. Cash only check-in is not allowed; however cash is accepted upon check-out.