Guests must be 21 years or older to reserve a room.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Dogs up to 40 pounds are allowed. Guests must sign a waiver regarding the pet regulations at check-in. The hotel reserves the right to charge for additional cleaning or damage caused by the pet. If damage is found after checkout, credit card on record will be charged.
The hotel has a strict "No Party" policy on the guest floors. Noise complaints are taken very seriously and may result in eviction without compensation. Guests planning an event of any size are encouraged to contact the Sales Office at (1)(215) 492-0400.
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.
Check Cashing Policy
Check cashing services are available to guests who present a valid, major credit card (photo identification). There is a limit of $50 per day.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
In addition to the credit card requirement for reservations, a valid credit card must be presented at check-in. Guests may pay with cash upon check-out; however debit card funds will be held until check-out. The deposit will be returned within 7 to 10 business days. Please contact the hotel for further information.