Beginning January 1, 2017, the hotel will be undergoing guest room renovations. Please contact the hotel directly for further information.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Alcoholic beverage service is restricted to those 21 years or older with valid, government issued photo identification.
Pets up to 50 pounds are allowed. A non-refundable cleaning fee of 25 USD per day plus applicable tax is required at check-in. Guests with pets must stay in rooms on the first or second level.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy. The hotel will inspect the room upon check-out.
Check Cashing Policy
Check cashing services are available to Platinum Starwood Preferred Guest members who present valid identification. There is a limit of $300 per stay.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit Card Policy
A valid credit card is required at check-in. Cash payment is accepted at checkout.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
For all pre-paid reservations, the credit card used to pay for the room must be presented at time of check-in by the authorized signer. If the authorized signer will not be present at the time of check-in, a completed 3rd party credit card authorization form must be presented.