Introducing our Simple Pleasures(SM)
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Accessible rooms are available. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Age Requirement Policy
Guests must be 18 years or older to check into the hotel. Guests under 18 years cannot check in or stay in hotel with out an adult 18 years or older staying in room.
Check Cashing Policy
Checks are not accepted for payment. In addition, the hotel does not offer check cashing services.
Connecting Room Policy
Connecting rooms are subject to availability and need to be confirmed with the hotel directly. Please contact the hotel to make these arrangements.
Credit Card Policy
A 1.5 percent fee applies to all transactions settled by Credit Card. This fee will be added to the total of the transaction.
Early Departure Policy
When you check-in, you will be asked to confirm your departure date. You may be able to change your departure date at this time without a penalty if your rate plan permits. After reconfirming your departure date, if you decide to leave earlier, you may be charged an early departure fee. For more information, please contact the hotel directly.
Early Arrival Policy
We are pleased to accommodate early arrivals upon request and subject to availability. To guarantee early check-in, guests must reserve the room for the previous night,.
Extra Bedding Policy
Rollaway beds are available in select rooms for a fee. Guest rooms can accommodate one rollaway maximum. Please contact the hotel directly to make these arrangements. Cribs are allowed in select rooms free of charge. Please indicate that a crib is required in the Special Requests field when booking.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver's licence, passport, and/or proof of age card.
Late Checkout Policy
A fee will be imposed on guests who checkout past the provided checkout time.
Parties are not allowed in guest rooms. To plan a function, please contact the events team at email@example.com or call (61)(3) 5273 5528.
Additional guests sleep for free in a room's existing bedding. Rollaways incur extra charges.
Pets are not allowed. Only service dogs are allowed. No other pets are permitted.
Guests paying in cash will be asked to pay a deposit to cover daily incidentals at check-in. This deposit is in addition to the nightly room rate, which is also due at check-in. The unused portion of the deposit will be refunded at checkout.
All guest rooms (including balconies) are 100% non-smoking. A cleaning fee will be charged to any guest who violates the smoking policy. Smoking is only permitted in the alfresco area of The Waterfront Restaurant & Coast Bar, and on the balconies of the Peninsula and Limeburners function rooms if booked for an event.
Please contact the Australian Embassy for visa requirements.