Introducing Our Simple Pleasures(SM)
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Check Cashing Policy
The hotel does not offer check cashing services.
Credit Card Policy
A 1.5 percent fee applies to all transactions settled by Credit Card. This fee will be added to the total of the transaction.
Extra Bedding Policy
Adult rollaway beds are available in select rooms for a fee. Cribs and child rollaway beds are complimentary for children ages 17 and under. Please request extra bedding at the time of booking.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel during business hours, Monday - Friday.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and/or proof of age card.
Late Checkout Policy
A fee will be imposed on guests who check out past the provided checkout time.
- From 12 to 2pm there is a fee of AUD$50
- From 2pm to 4pm there is a fee of AUD$100
- From 4pm to 6pm the fee will be half the room rate
Thereafter, a full day will be charged. Subject to availability.
Parties are not allowed in the guest rooms. To plan a function, please contact the sales department.
A maximum of two adults, one child, and one infant are allowed in one room. There is no charge for the child if he/she sleeps in the existing bedding. A rollaway bed or a sofa bed is available, for a fee. If there is more than one child, please contact the hotel.
Pets are not allowed. Only service animals are allowed. No other pets are permitted.
Guests paying in cash will be asked to pay full accommodation rates plus $200 bond per day for incidentals. The unused portion of the bond will be refunded at checkout.
All guest rooms and public spaces are 100% non-smoking. A 300 AUD cleaning fee will be charged to any guest who violates the smoking policy.
Please contact the Australian Embassy for visa requirements.
Voucher Acceptance Policy
Vouchers are accepted.