Guests must be 18 years or older with photo identification to reserve a room.
Connecting Room Policy
Connecting rooms are available by request only, but cannot be guaranteed. Hotel features rooms with one king bed that connect to a room with two queen beds. For further information, please contact the hotel directly.
Extra Bedding Policy
Rollaway beds can only be accommodated in rooms with one king sized bed; excluding the Harbourview Corner Suite. Rollaways cannot be placed in rooms with two beds.
In an effort to create a peaceful environment for all of our guests, please be advised that parties of any kind are not permitted in any of our guests suites. Noise complaints are taken very seriously and may result in eviction without compensation.
Hotel does not offer a waitlist.
Check-In & Checkout Policies
Early Departure Policy
Please note that an early departure fee of 50% of room rate plus taxes applies to guests checking out prior to their departure date confirmed at check-in.
Valid photo identification is required at check-in.
Minimum drinking age is 19 years old. Valid proof of age is required.
One dog weighing up to 50 pounds is permitted. Dogs must be kept on a leash in public areas and are not allowed in the pool, gym, or restaurant areas. Guests will be required to sign a copy of the hotel’s pet waiver upon registration, and provide the hotel an emergency contact phone number in the event of a pet-related incident. Should housekeeping services be required during the stay, the dog must be in its kennel, or the guest must arrange for a time that the dog will not be in the room. A one-time pet fee of 25 CAD per stay will be added to the guest's bill at time of registration. Cats are not permitted on the premises.
Health & Well-Being Policies
Parties of any sort are not permitted in the hotel. The hotel's quiet time begins at 10pm, and unregistered guests are to depart the property no later than 11pm.
The hotel is 100% non-smoking.
Check Cashing Policy
Check Cashing is available to Starwood Preferred Guests.
Credit/Debit Card Policy
Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. The hotel does not accept debit cards as a form of payment.
Gift Certificate Policy
Gift certificate reservations are based on availability and must be booked with the hotel directly. For assistance, please contact the Reservations Manager at (902) 474-3906.
The credit card used at the time of booking is only to guarantee the room. A credit card will be required at check-in to cover the room, tax, and incidentals. The hotel will accept cash or an Interac payment at check-in only if a credit card is also provided and can be authorized for a minimum of 100 CAD for incidentals. The authorization will be released after departure by the card holder's bank.
A Message from Four Points
This Property is 100% Non-Smoking
At Four Points by Sheraton, the well being and comfort of our guests and associates are important to us. So we’re proud to announce this property is now 100% smoke-free. Call it our version of the clean air act. Contact the hotel with any questions.