Four Points by Sheraton Manhattan Chelsea
This Property is 100% Non-Smoking
Restaurant Renovations Until Further Notice
Until further notice, the Westside Brew House restaurant will be undergoing renovations and will be closed. Please contact the hotel for further information.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older with valid identification.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Connecting Room Policy
Connecting rooms are not available.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of their confirmed length of stay.
Early Arrival Policy
Check in time is 3pm. Early check-in cannot be guaranteed and is subject to availability. If available, check-ins before 2pm will be subject to a 25 USD early check-in fee.
Gift Certificate Policy
Gift Certificates need to be booked directly with our sales department. Please call (212) 337-8309 to make your reservation for a gift certificate.
The maximum occupancy for all room types is two adults.
Prepaid Reservation Policy
Changes in travel dates to a non-refundable reservation may be considered under certain conditions. The reservation will be recalculated at the current room rate. An administrative transaction fee of $50 USD will occur in addition to any increase in room rate.
A fee will be applied for each change; more than one fee may apply to a reservation. Fee amounts are subject to change at any time without notice.
Pets are not allowed. Only service animals are allowed. No other animals are permitted.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
A valid credit card or cash deposit is required at check-in.
Purchase Order Acceptance Policy
The hotel does not accept or bill purchase orders except in rare circumstances when approved through our management company. We receive payment most often by credit card or by credit card authorization.
Four Points by Sheraton Manhattan Chelsea is 100% non-smoking. A $250 cleaning fee will be charged to any guest who violates the smoking policy. Please contact the hotel with any questions.
Tax Exempt Policy
To receive proper credit for Tax Exempt Status, a tax exempt form will only be accepted at check-in.
Voucher Acceptance Policy
Vouchers are not accepted.