This Property is 100% Non-Smoking
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older with valid identification.
Connecting Room Policy
Connecting rooms are not available.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of their confirmed length of stay.
Gift Certificate Policy
Gift Certificates need to be booked directly with our sales department. Please call (212) 337-8309 to make your reservation for a gift certificate.
The maximum occupancy for all room types is two adults.
Prepaid Reservation Policy
Changes in travel dates to a non-refundable reservation may be considered under certain conditions. The reservation will be recalculated at the current room rate. An administrative transaction fee of $50 USD will occur in addition to any increase in room rate.
A fee will be applied for each change; more than one fee may apply to a reservation. Fee amounts are subject to change at any time without notice.
Pets are not allowed.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
A valid credit card or cash deposit is required at check-in.
Purchase Order Acceptance Policy
Four Points by Sheraton Manhattan Chelsea does not accept purchase orders.
Four Points by Sheraton Manhattan Chelsea is 100% non-smoking. A $250 cleaning fee will be charged to any guest who violates the smoking policy. Please contact the hotel with any questions.
Tax Exempt Policy
To receive proper credit for Tax Exempt Status, a tax exempt form will only be accepted at check-in.
Voucher Acceptance Policy
Vouchers are not accepted.