Four Points by Sheraton Caguas Real Hotel & Casino
This Property is 100% Non-Smoking
The hotel is accessible to guests with disabilities. Eight guest rooms are designed to be accessible, as are the outdoor pool and hot tub.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Babysitting/Child Care Policy
Babysitting service is available upon request (3 hour minimum), all babysitters are certified. A fee will apply.
Connecting Room Policy
A one-bedroom suite may connect to a guest room with double beds. Please request a connecting room when booking your reservation.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
For security purposes, valid photo identification is required at check-in.
Late Checkout Policy
Please contact the Front Desk to determine if the hotel can accommodate a late checkout.
A room’s maximum capacity is four guests, such as two adults and two children under 16 years old. Additional fees apply if a room’s third and fourth guests are adults.
Pets are not allowed. Only service dogs are allowed for guests with special needs.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guest rooms and public spaces are 100% non smoking. A $200 clean fee charge applies to any guest who violates the smoking policy.