Four Points by Sheraton Victoria Gateway
Alcoholic beverage service is restricted to those 19 years or older (with valid identification). Guests under the age of 19 years are allowed in designated sections of the pub only.
Check Cashing Policy
The hotel does not offer check cashing services.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Pets are not allowed. Service animals with valid documentation are allowed.
Credit/Debit Card Policy
Credit cards will be authorized at check-in for the amount of the stay plus an amount to cover incidentals. The authorization will hold the funds until check out, then the amount actually incurred during the stay will be charged.
Cash, debit cards and prepaid credit cards cannot be used at time of check-in, although cash settlement is accepted at check out.
A valid credit card is required at check-in. Cash and debit cards are not accepted at check-in. Credit card funds will be authorized and held until checkout.
Third Party Credit Card: A non-guest wishing to pay for a guest’s expenses must make arrangements directly with the hotel. Please contact the hotel for further information.
There is no lifeguard on duty; anyone under 16 must be accompanied by an adult at all times. Absolutely no glass is allowed in the pool area and appropriate swimwear must be worn when swimming.
All guest rooms and public spaces are 100% non-smoking. A 200 USD cleaning fee will be charged to any guest who violates the smoking policy.