Guests must be 18 years or older with photo identification to reserve a room. Minors must be accompanied by an adult.
Extra Bedding Policy
A limited number of extra beds are available. One extra bed can be accommodated in any of the suites and select guest rooms for an additional fee. Please contact the hotel for further information.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds may incur extra charges; cribs are included in the cost of the room.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Arrival Policy
Check-in time is 2pm. Early arrival is subject to room availability. For a check-in before 8am, the fee will be equal to 100% of the room rate. For a check-in between 8am and 12pm, the fee will be equal to 50% of the room rate. After 12pm, the hotel will provide early check-in subject to availability.
Early Departure Policy
While we are pleased to accommodate early departures upon request, an early departure fee of one night's room rate will apply to guests checking out prior to their confirmed departure date. For prepaid and nonrefundable rates, a penalty will apply. Please note the policy may vary according to the terms and conditions of the reservation or season.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver's license, passport, and/or proof of age card. Photo identification must also match the name that is on the reservation.
Children under 16 years of age must present an Identification card or Hu Kou Ben document upon check-in.
Late Checkout Policy
We are pleased to accommodate late checkouts upon request and subject to availability. In the case of a late checkout before 6pm, an additional fee equal to 50% of the daily room rate will apply. For checkouts after 6pm, a full day’s room rate will apply.
Pets are not allowed.
Health & Well-Being Policies
We are pleased to accommodate requests for smoking or non-smoking guest rooms. Please note that smoking is not permitted in the hotel’s public areas or in non-smoking guest rooms.
Gift Certificate Policy
Gift certificate reservations should be made at least three days in advance. Guests must provide the gift certificate number and specific room type at the time of reservation. All reservations are subject to availability at time of booking and the original gift certificate must be presented at check-in. No photocopies will be allowed. Please contact the hotel directly for further information.
The hotel accepts cash, credit card, and bank transfers as forms of payments; however, a credit card must always be presented upon check-in. Please contact the hotel directly for transfer details before sending funds. Bank transfer funds must be received at least 1 days before guest's arrival. In the event funds are not received by the hotel, the guest will have to settle the bill.
The hotel does not accept third-party payments. For additional information, please contact the hotel reservation department at (86)(571) 28878888 or email email@example.com.