Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
ID Requirement Policy
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver's license, passport and proof-of-age card. Photo identification must also match the name that is on the reservation.
Children under 16 years of age must present an identification card or Hu Kou Ben document upon check-in.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Pets are not allowed.
No lifeguard is on duty at the pool. Children under 16 must be accompanied by an adult. Appropriate swimwear is required for all ages. The hotel cannot be held responsible for lost or stolen items or injuries.
Health & Well-Being Policies
As of June 1, 2015, smoking is no longer permitted within guest rooms and the rest of the hotel premises, in accordance with Beijing Tobacco Control Regulations. Smoking is allowed only at designated smoking areas outside the hotel building.
Gift Certificate Acceptance Policy
Please refer to the description on the Gift Certificate for usage terms and conditions.
Hotel only accepts cash and valid credit cards. Cheques are not accepted.