Four Points by Sheraton Knoxville Cumberland House Hotel
This Property is 100% Non-Smoking
Restaurant Closure: December 22 - 28, 2014
From December 22 through December 28, 2014, the restaurant will be closed for the holidays. Please contact the hotel for further information.
The hotel is compliant with ADA. ADA compliant guest rooms are available. Please contact the hotel directly to make these arrangements.
Alcoholic beverage service is restricted to those 21 years or older with valid government issued picture identification.
Check Cashing Policy
Check cashing services are only available to Starwood Preferred Guests® who are Gold Preferred status and above. There is a limit of $300 per day.
Pets are not allowed, except for ADA-compliant service dogs in proper vests. A $75 cleaning fee will be assessed if a pet is found on hotel grounds.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.