Four Points by Sheraton Hotel & Suites Calgary West
This Property is 100% Non-Smoking
Highway Construction through Fall 2017
Until fall 2017, the Trans-Canada Highway is undergoing construction adjacent to the hotel. Minor detours and noise are expected at various times. Please contact the hotel directly for specific updates.
Alcoholic beverage service is restricted to those 18 years or older.
Check Acceptance Policy
Personal checks are not accepted.
Connecting Room Policy
Connecting rooms can be requested, but are not guaranteed. For further information, please contact the hotel directly.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
One dog weighing up to 20 pounds is allowed in a guest room, with a 20 CAD nonrefundable fee per day. Cats are not allowed. A dog must be accompanied by its owner at all times on a leash or in a crate, and may not be left in a room without an owner present. A waiver must be signed at check-in, and guests will be responsible for damage repairs or deep cleaning. If damage is discovered after checkout, the credit card on record will be charged.
Credit/Debit Card Policy
Credit and debit cards will be authorized at check-in for the amount of your stay plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a refund will credited back to the card for funds held in excess of the amount actually incurred and charged.
Guests paying in cash or with a debit card will be asked to provide a valid credit card at check-in to be authorized for a stay’s full amount. Cash can be accepted as payment at checkout. Please contact the hotel for further information.
Children under the age of 14 must have adult supervision as we do not have a lifeguard on duty. Additionally, food and beverage is not permitted in the pool area.
Guest rooms and public spaces are non-smoking; however, guests are permitted to smoke on their balconies if the doors and windows are closed. A $200 cleaning fee will be charged to any guest who violates the smoking policy. Please contact the hotel directly with any questions.