Introducing Our Simple Pleasures(SM)
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Check Acceptance Policy
Third party checks are not accepted.
Connecting Room Policy
Connecting rooms are subject to availability and can not be guaranteed. For more information, please contact the hotel directly.
Credit Card Policy
Cardholder must be present at payment. For third party payments, please contact the hotel directly. At check-in, a deposit or credit card authorization will be taken equal to the entire stay.
Early Departure Policy
Please be advised that a fee of one night's room rate plus taxes will apply to all early departures.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways and child rollaways may incur extra charges. Baby cribs are free of charge.
Gift Certificate Policy
The hotel does not sell gift certificates.
ID is required at time of check-in. Per UAE law, the following documents are valid forms of ID for check-in:
- Valid & Original passport
- UAE driving license
- UAE e-Gate Card
- UAE ID
Children must be accompanied by adult(s) at all times.
Pets are not allowed.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Smoking is only permitted in the lounge and specific guest rooms.
Visas can be arranged at a cost of AED 360. The Visa charge is non-refundable and is subject to local immigration's approval. The single entry Visa length is 14 days. For more information and an application form, please contact the hotel directly at firstname.lastname@example.org.
Four Points by Sheraton Downtown Dubai does not waitlist.