Guests must be 18 years or older with photo identification to reserve a room. Identification is required at check-in. Per UAE law, the following documents are valid forms of identification: a valid and original passport, UAE ID, or GCC national ID. Children must be accompanied by an adult at all times.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways and child rollaways may incur extra charges. Baby cribs are free of charge.
Hotel does not accept waitlist.
Check-In & Checkout Policies
Early Departure Policy
Please be advised that a fee will apply to all early departures. For more information, please contact the hotel.
ID is required at time of check-in. Per UAE law, the following documents are valid forms of ID for check-in:
Valid & Original passport
UAE or GCC national ID
Children must be accompanied by an adult at all times.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Due to local administration instructions, all balconies of guest rooms and apartments must be locked. To enjoy the scenic views, please proceed to the Viewing Deck on the 43rd floor.
Pets are not allowed.
Children 14 years old or younger are allowed in the kids pool. Adult supervision is required.
Visas can be arranged at a cost of 360 AED. The single entry visa length is 14 days. The visa charge is non-refundable and subject to local immigration's approval. For more information or an application form, please contact the hotel directly at firstname.lastname@example.org.
Health & Well-Being Policies
Smoking is only allowed in the smoking rooms and suites; all other areas are strictly non smoking. The charge for cleaning a non-smoking room is AED 1000.
Credit Card Policy
Cardholder must be present at the time of payment. For third party payments, please contact the hotel directly. At check-in, a deposit or credit card authorization will be taken equal to the entire stay.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
The hotel does not sell gift certificates.
Personal checks are not accepted. For prepaid reservations, the same credit card used to reserve the room must be presented at check-in. To pay for another guest's stay, please contact the hotel directly prior to the stay to make third party billing arrangements.