Introducing Our Simple Pleasures(SM)
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Bar and Pool Closures: February 19 - March 31, 2014
From February 19 to March 31, 2014, Level 43 Rooftop Bar & Lounge and the pool will be closed. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room. Identification is required at check-in. Per UAE law, the following documents are valid forms of identification: a valid and original passport, UAE ID, or GCC national ID. Children must be accompanied by an adult at all times.
Credit Card Policy
Cardholder must be present at the time of payment. For third party payments, please contact the hotel directly. At check-in, a deposit or credit card authorization will be taken equal to the entire stay.
Early Departure Policy
Please be advised that a fee will apply to all early departures. For more information, please contact the hotel.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways and child rollaways may incur extra charges. Baby cribs are free of charge.
Gift Certificate Policy
The hotel does not sell gift certificates.
ID is required at time of check-in. Per UAE law, the following documents are valid forms of ID for check-in:
- Valid & Original passport
- UAE or GCC national ID
Children must be accompanied by an adult at all times.
Due to local administration instructions, all balconies of guest rooms and apartments must be locked. To enjoy the scenic views, please proceed to the Viewing Deck on the 43rd floor.
Pets are not allowed.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Personal checks are not accepted. For third party payments, please contact the hotel directly.
Children 14 years old or younger are allowed in the kids pool. Adult supervision is required.
Smoking is only allowed in the smoking rooms and suites; all other areas are strictly non smoking. The charge for cleaning a non-smoking room is AED 1000.
Visas can be arranged at a cost of AED 360. The single entry visa length is 14 days. The visa charge is non-refundable and subject to local immigration's approval. For more information or an application form, please contact the hotel directly at email@example.com.
Hotel does not accept waitlist.