This Property is 100% Non-Smoking
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Check Cashing Policy
The hotel does not offer check cashing services.
Since our beautiful property is located in a Hurricane-prone area in Southwest Florida, we may at times have to alter our guest acceptance for safety and security reasons.
Should a tropical system ever become a threat to our area, all guests arriving around the specified period of time we are expected to be impacted, will be notified via telephone and email from a hotel representative with information on our current procedures and cancellation waivers. Since all scenarios are different, Hotel Management will decide on an answer 48 hours prior to expected impact, or enough time for guests to make alternate plans.
Please contact the Manager on Duty at (941) 637-6770 with any further questions regarding our Hurricane Policy.
Early Arrival & Late Departure Policy
For your convenience, we periodically allow guests the courtesy of an Early Check-In or a Late Check-Out. This policy is not guaranteed at any time. To request these options, contact Guest Services on the day of your arrival or on the morning before your departure.
Please be aware that an additional fee may be applicable if a guest chooses either option. Our normal check-in time is at 3pm, and check-out is at noon. Any questions regarding this policy should be directed to the Manager on Duty.
Extra Bedding Policy
Rollaway beds are available. Daily fee applies.
Gift Certificates Policy
To allow others to enjoy our hotel, Gift Certificates may be purchased through our Sales & Marketing department. Please contact our Sales office at (941) 637-6770.
Reservations using Gift Certificates must be made through our sales office as well.
Small dogs up to 40 pounds are allowed. There is a non-refundable pet fee of $25 per stay. All pets and guests with pets are restricted to the 2nd floor only.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
A valid credit card is required at the time of check in for payment for the room, tax and incidentals. If the guest is paying with cash, a deposit equal to the Room and Tax per day plus a $100 security deposit will be collected at check in.
All 3rd Party authorizations must be received by the hotel 24 hours prior to the guest's check-in day. Failure to meet this deadline will delay the processing of all authorizations. For payment arrangements to a third party credit card, please contact the our Accounting Department at (941) 637-6770 ext. 125, or by email email@example.com, to have a billing option arranged.
Resort Fee Policy
A resort fee of 4.95 USD plus taxes per room per night will be charged. This resort fee includes:
- Shuttle bus to/from the Punta Gorda airport
- Bicycles and helmets available
- Fish or dock your boat at the hotel's new dock (reel and rod provided)
- Live Monday & Thursday NFL football on the outdoor 25ft TV screen
- Volleyball and corn hole games
- 24 hour library
- Refrigerators in every room
- Coffee and tea in the lobby each morning
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.
Tax Exemption Policy & Procedures
For guests traveling on government or other tax-exempt business purposes, we can provide rooms declared as tax exempt if certain requirements are met:
- The credit card used to pay for the room must match the name on the tax exempt certificate.
- A copy of the tax-exempt certificate, picture ID showing proof of tax exemption, and the credit card used for the room must be made at registration, unless previously arranged by the Manager on Duty.
- If paying by check, the total reimbursement amount must be approved by the hotel prior to receiving the check. All checks must be received by the hotel 10 days prior to guest arrival. If a check is received with fewer than 10 days before arrival, the check-in process may be altered or delayed.
Questions about this policy should be directed to the hotel’s accounting department at (941) 637-6770, extension 125.