Introducing our Simple Pleasures(SM)
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Check Cashing Policy
The hotel does not offer check cashing services.
Extra Bedding Policy
A rollaway bed is available in selected rooms for a fee. Cribs are allowed in select rooms for free. Please indicate that a crib is required in special request field when booking.
Family Plan Policy
Children 12 years and under sleep free in existing bedding. A fee will apply if the child is 13 years or older.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel during business hours, Monday - Friday.
For security purpose, valid photo indentification is required at check-in. Acceptable forms include a driver's license, passport, and Malaysian Identity Card.
Late Checkout Policy
If a guest checks out late, a fee of MYR20.00 per hour, up to 6pm, will be charged. After 6pm, a full day's rate will be charged.
A maximum of two adults and one child are allowed in one room.
Parties are not allowed in the guests rooms. To plan a function, please contact the sales department.
Pets are not allowed.
Credit/Debit Card policy
Debit and Credit cards will be authorized at the check-in for amount of your stay, plus an amount to cover incidentals. The authorization will hold funds until check-out, at which time the amount actually incurred during the stay will be charged. Authorized amount may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not responsible for any insulting fees or charges.
All guest rooms and public spaces are 100% non-smoking. A MYR200.00 cleaning fee will be charged to any guest who violates the smoking policy. Please contact the hotel for further information.
Voucher Acceptance Policy
Vouchers are accepted.