Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Alcohol is only allowed in certain areas of the hotel. Please contact the hotel for further information.
We are sorry, but pets are not allowed on the property. A cleaning fee will be applied to any guests violating this policy.
Regole in materia di salute e benessere
All guest rooms and public spaces are 100% non-smoking. A 200 CAD cleaning fee will be charged to any guest who violates the smoking policy.
Regole relative ai pagamenti
Check Acceptance Policy
Checks will need to be authorized. Please contact the hotel for further information.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.
A credit card is required when making a reservation. Pre-authorized payments must be provided in advance with a signed copy of the front and back of the credit card. Security deposits are only accepted with a credit card, cash is not accepted.