This Property is 100% Non-Smoking
Alcohol is not permitted in public areas of the hotel.
The hotel does not accept personal checks for payment or provide check cashing services.
Connecting Room Policy
Connecting rooms are only found on floors 2 through 12 in the city view rooms. River and falls view rooms are not connecting.
Gift Certificate Policy
Gift certificates can be purchased through the in-house reservations office.
The only animals that are accepted on-site are working animals (i.e. Seeing Eye dogs). Guests must sign a damage/cleaning waiver at check-in. No additional amenities are extended to guest's services animals (i.e. grooming, dog beds, etc.)
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.
Credit card holder must be present at check-in in order to accept a credit card as a form of payment. The following methods of payments are accepted in the hotel: Master Card, Visa, Discover, American Express, JCB, Diners Club, debit cards, traveler's checks, property issued gift certificates, and Canadian and American cash.
Credit card authorization forms are accepted. Please contact the hotel directly to make arrangements.
The Four Points by Sheraton Niagara Falls Fallsview is 100% non-smoking.