Guests must be 18 years or older with photo identification to reserve a room.
Connecting Room Policy
A limited number of connecting rooms are available; however, they are on a request basis only and cannot be confirmed before arrival.
Extra Bedding Policy
Extra beds must be requested in advance, are subject to availability and will incur extra charges. Please contact the hotel for further information.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist. Guest should provide a phone number and will be called if a room becomes available.
Richtlinien für Check-in und Check-out
Early Arrival Policy
Arrivals prior to 3pm cannot be guaranteed; however, they will be honored based upon availability. For guests requiring an early check-in, the fee is 50% of one night's room rate plus taxes. If the room is pre-blocked from the previous night, one full night's room rate plus taxes will be applied.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of the confirmed length of stay. Please contact the hotel for further information.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver's license, passport, and/or proof of age card. Photo identification must also match the name that is on the reservation.
Children under 16 years of age must present an Identification card or Hu Kou Ben document upon check-in.
Late Checkout Policy
Late checkout is available at an additional charge. For check-outs before 6pm, the fee will be equal to 50% of the nightly room rate plus tax. Check-outs after 6pm will be charged one night's room rate plus tax.
Pets are not allowed.
No personal checks are accepted.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly. Guests must fax or email a copy of the gift certificate at the time of booking and are required to present the original certificate upon check-in.
The hotel accepts payments of cash, credit card, traveler's checks with valid identification, and bank transfers. Please contact the hotel directly to make arrangements. Hotel does not accept third party payments.
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