Four Points by Sheraton Sandakan
Introducing our Simple Pleasures(SM)
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Cheque Acceptance Policy
Personal cheques are not accepted as a method of payment.
Connecting Room Policy
Connecting rooms available upon request and are subject to availability at check-in.
The Four Point by Sheraton Sandakan Hotel trades in Malaysian Ringgit and is pleased to exchange U.S. dollars to local currency per daily rates fixed by the hotel (subject to rate fluctuations). Please note that credit card charges are subject to additional currency conversions by your bank and may have an effect on the final amount charged to you.
Early Arrival Policy
Check-in prior to 2pm is subject to availability. To guarantee check-in prior to 12pm, please reserve the previous night. Please include your arrival time when making a reservation.
Extra Bedding Policy
Extra beds are provided upon request, based on availability at check-in. Rollaway beds are available for a nightly fee, while baby cots are free. Guests can include breakfast with their rollaway bed for an additional 30 MYR per night.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
We require official identification in the form of a passport or national ID for every registered guest. Certain promotions or specific rate schedules may also require photo identification for verification.
Late Checkout Policy
Late checkout is available upon request. A fee of 30 MYR applies for guests checking out by 2pm. For checkouts between 2pm and 6pm, a fee of 30 MYR per hour applies. For checkouts after 6pm, a full day's rate will apply.
A maximum of 2 adults and 2 children (under 12 years of age) are allowed per room.
Pets are not allowed on the hotel premises.
Appropriate swimming attire is required.
All guest rooms are 100% non-smoking. A fee of 200 MYR will be charged to any guest who smokes in a non-smoking room. Smoking is permitted in the outdoor area of Wrapped Deli, the swimming pool area, and The Best Brew.