Four Points by Sheraton San Jose Downtown
This Property is 100% Non-Smoking
Mosaic Restaurant & Lounge Details
On Thursday evenings though Sunday evenings, the hotel hosts special events and live music in the Mosaic Restaurant & Lounge. Occasionally, some of the excitement will be audible through the hallways or guestrooms; however, there will be minimal impact to guests. Please contact the hotel for further information.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Pets are not allowed. Service animals that provide assistance to individuals with disabilities are not considered pets and are welcome in the hotel.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guaranteed reservations must be secured with a valid debit or credit card. A pre-authorization, equal to one night’s room rate plus tax, will be run on the day of arrival to ensure the card’s validity.
At check-in, the hotel will secure an additional 100 USD authorization—via credit card, debit card, or cash—to cover any incidental charges for all guests. All unused funds will be returned to the guest or issuing bank upon checkout. Please contact the hotel for more information.
All guest rooms and public spaces are 100% non-smoking. A $500 cleaning fee will be charged to any guest who violates the smoking policy.