Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Alcoholic beverage service is available in accordance with the State of Michigan and Kalamazoo County ordinances.
A maximum of 2 dogs are allowed per room. Each dog must weigh less than 50 pounds. A pet fee of 40 USD per pet, per week will be included in the hotel bill. A spacious grassy dog walk is located on the south end of the hotel.
Politiques relatives à la santé et au bien-être
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
Politique relative aux règlements
The hotel does not offer check cashing services.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.